Inside Sales Specialist Resume Example

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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Successful Inside Sales Representative adept at exceeding sales objectives. Persuasive communicator and analytical problem solver skilled in uncovering customer needs and matching with company offerings. Offering 5+ years of sales excellence.

  • Account acquisition
  • Persuasive negotiator
  • Compelling presentations
  • Project coordination
  • Customer Relationship Management
  • SalesForce
  • Networking enthusiast
  • Order management
  • Goal Setting
  • Tenacious follow-up
  • Superior organizational skills
  • Relationship building and management
Work History
02/2018 to Current
Inside Sales Specialist General Electric Harrisburg, PA,
  • Maintained friendly and professional customer interactions at all times.
  • Answered customers' questions regarding products, prices and availability.
  • Handled inbound prospect calls to provide product information, answer questions, and resolve purchase hesitations.
  • Prioritized daily workflows, including all inbound calls, quotes and sales-related inquiries.
  • Developed and deepened customer relationships to drive revenue growth.
  • Set up new accounts, established customer credit, and set up payment methods.
  • Added consumer purchase dates and updated address changes for current accounts in corporate database.
  • Wrote sales contracts for orders obtained and submitted orders for processing.
  • Collaborated with suppliers to fulfill customers' routine inventory needs and handle special requests.
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.
  • Collaborated with internal and external customers and managed all pricing and availability of all products.
  • Monitored all purchase requisitions and handled adjustments with vendors.
  • Maintained complete documentation and records of all purchasing activities.
  • Maintained consistent email communication with stores and suppliers to confirm and track orders and verify price revisions on purchase orders.
  • Adjusted procedures as needed to maximize department effectiveness.
  • Wrote standard operating procedures for department.
01/2016 to 01/2018
Bartender Shift Manager 99 Restaurants Amesbury, MA,
  • Supervised and trained staff on preparing and delivering drinks, handling food and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
  • Oversaw and monitored all cash drawers and reconciled drawers against cash register reports at close of business.
  • Created balanced shift schedules to keep bar reasonably staffed during peak periods and maximize earnings for bartenders.
  • Scheduled parties, banquets or sporting events and allocated optimal staff and resources to properly execute.
  • Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
  • Set up bar for operation, obtained cash bank and stocked service bar.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
  • Polished glassware, bussed tables and removed debris to keep customer areas fresh and clean.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Upsold daily specials and beverage promotions to exceed daily sales goals.
  • Stayed up-to-date on state laws regarding alcoholic beverage services and maintained compliance for inspections.
  • Consulted with managers to organize special events and promotions.
  • Maintained relationships with restaurant vendors to facilitate effective inventory management and implement cost controls.
04/2013 to 01/2016
Restaurant Bar Manager Kimpton Hotels Winston Salem, NC,
  • Maximized customer service by training staff, overseeing operations and resolving issues.
  • Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks and customer-focused events.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Maintained secure cash drawers, promptly resolving discrepancies for accuracy.
  • Took customer orders and capitalized on opportunities to sell special beverage and food options.
  • Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
  • Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
  • Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
  • Implemented quality control initiatives while creating house-made cocktails, juice and preparations to reduce downtime and increase revenue.
  • Motivated and disciplined employees and implemented new mentoring program, which increased worker morale.
  • Assisted in preparing dining room for special upcoming functions, including decorating and generating and printing out special group menus.
Expected in
Associate of Science: Business
Elgin Community College - Elgin, IL,
Expected in 01/2012
High School Diploma:
South Elgin High School - South Elgin, IL,

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Resume Strength

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Resume Overview

School Attended
  • Elgin Community College
  • South Elgin High School
Job Titles Held:
  • Inside Sales Specialist
  • Bartender Shift Manager
  • Restaurant Bar Manager
  • Associate of Science
  • High School Diploma

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