Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -

Accomplished Inside Sales Representative with 6 years of sales excellence skilled at exceeding sales objectives on monthly basis. Persuasive communicator and analytical problem-solver consistently uncovers customer needs and matches with company offerings. Routinely records customer information and maintains asset management database by obtaining, entering and verifying required data.

Self-motivated Inside Sales Representative with 6 years of experience in industrial sales and service. Reputation for consistently moving sales process forward through excellent relationship management. Profiles and manages targeted list of prospects and provides value-added benefits to grow product share.

Accomplished sales associate with exceptional sales record and knowledge of a wide range of customer needs. Manage territories with organized and proactive approach to capturing new customers and capitalizing on emerging opportunities. Energetic and upbeat with enterprising nature.

  • Regional sales and support
  • Strong sales-closer
  • Service prioritization
  • Lead generation
  • Driven
  • Key relationship management
  • Analytical problem solver
  • Available for evening and weekend shifts
  • Exceptional customer service
  • Clear and articulate phone manner
06/2013 to Current
Inside Sales Representative Rentokil Initial Glendale, AZ,
  • Calculated total costs for service delivery including production, delivery and installation to provide customer with accurate quote.
  • Educated customers on product features and technical details to highlight benefits.
  • Employed mathematical skills to calculate purchase, negotiate price and draft contract.
  • Liaised between outside sales representatives and numerous accounts to optimize customer service.
  • Negotiated prices, terms of sale and service agreement to close final steps of transaction and achieve desired outcome.
  • Cultivated and strengthened customer relationships to drive revenue growth.
  • Contacted new and existing customers to discuss product and service solutions.
  • Maintained detailed account records and contact logs in onesource, s&p, and excell to facilitate sales process.
  • Offered products to meet needs of wholesale customers and developed new products and services with help of customer feedback.
  • Responded to customer inquiries quickly and professionally to maintain customer satisfaction.
  • Investigated sales and service issues to provide effective resolutions.
  • Leveraged digital and telephone approaches to generate sales leads.
06/2013 to Current
Delivery Driver Hom Furniture Corporate Office Woodbury, MN,
  • Went 6 years operating motor vehicles without accident.
  • Pulled and reviewed daily customer tickets to successfully fulfill orders.
  • Operated manual and mechanical equipment safely to minimize injury and accident risks.
  • Positioned blocks and ties around items to secure cargo during transit.
  • Located and selected merchandise to verify against delivery sheet specifications.
  • Completed pre- and post-trip truck inspections to report and record any defects or malfunctions.
  • Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
  • Resolved customer complaints and adjusted orders.
  • Increased sales by determining customer needs and offering specific desirable items.
  • Resolved customer problems and complaints effectively.
  • Verified sales orders before loading and unloading merchandise.
  • Coordinated to get delivery route information and changes.
  • Checked vehicle's fluid levels and tire pressure and scheduled any required repairs.
  • Loaded and unloaded merchandise at stores and vendor locations.
  • Consulted with customers to gain feedback and address concerns with products or services.
  • Unloaded packages from trucks for delivery to customers, taking care to prevent damage to merchandise and goods.
  • Verified loads against shipping papers.
  • Entered customer orders in One Source to document sales.
  • Obtained signatures on all invoices and credits to stay on top of paperwork requirements.
  • Answered customer questions regarding shipments.
  • Operated and maintained heavy equipment safely, including forklifts, stair climbers and pallet jacks.
  • Inspected and maintained gas, oil and water levels as well as tires, lights and brakes.
  • Conducted vehicle inspections prior to and after every trip and performed minor repairs, to keep truck functional.
  • Contacted customers prior to delivery to coordinate delivery times.
  • Demonstrated safe driving by observing all road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
  • Reviewed daily delivery documents and orders and reported any errors found on delivery documents to supervisor.
  • Notified branch management of any vehicle safety concerns and issues.
  • Picked up and delivered cargo in tractor-trailer with expert knowledge of roads, highways and interstates.
  • Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
  • Satisfied recordkeeping demands with accurate invoicing, shipping paperwork coordination and daily logs outlining field activities.
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
  • Avoided delivery delays by carefully planning best routes with GPS.
  • Processed payments by accepting cash, checks and credit card payments.
  • Handled merchandise in accordance with product handling standards.
  • Obtained signatures needed to complete and process all paperwork efficiently.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Delivered rush merchandise on tight schedules to meet customer targets.
  • Changed tires and installed light bulbs, fuses and tire chains.
06/2013 to Current
Mechanical Technician Calgon Carbon Corporation Moon, PA,
  • Troubleshot, diagnosed and repaired engineering equipment.
  • Cleaned, repaired and installed tank equipment, such as gaskets and internal and external valves.
  • Diagnosed mechanical problems and determined solutions to correct concerns.
  • Operated pressure pumps, air electrical equipment and mechanical equipment.
  • Installed, fit, cleaned and repaired external and internal equipment on tanks, including valves, caps, hoses, pumps and gaskets.
  • Inspected and tested machinery, equipment and component parts to identify defects, diagnose malfunctions and facilitate repairs.
  • Contacted vendors to ascertain and procure necessary equipment and tools needed to successfully complete jobs.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Recognized by management for providing exceptional customer service.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Handled all delegated tasks.
  • Delivered to customer locations.
  • Leveraged excell to input and compile data gathered from various sources.
Education and Training
Expected in 05/2004
Wilkinson County High School - Irwinton, GA

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy


Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score
could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:


resume Strength

  • Length
  • Measurable Results
  • Personalization
  • Strong Summary
  • Target Job
  • Typos
  • Word Choice

Resume Overview

School Attended

  • Wilkinson County High School

Job Titles Held:

  • Inside Sales Representative
  • Delivery Driver
  • Mechanical Technician


  • GED

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in: