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inside sales representative resume example with 6+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Inside Sales Representative driven to obtain new customers quickly and effectively. Motivated to generate and increase sales while delivering top-notch customer service. Achieves and consistently exceeds monthly sales goals through strong work ethic and tenacity.

Skills
  • Consultative sales approach
  • Telephone sales
  • Regional sales and support
  • Full-cycle sales process
  • Organized and meticulous
  • Analytical problem solver
  • Cheerful and energetic
  • Available for evening and weekend shifts
  • Clear and articulate phone manner
  • Exceptional customer service
Experience
10/2018 to 01/2022
Inside Sales Representative Resideo Technologies, Inc. Coppell, TX,
  • Liaised with vendors to coordinate delivery schedules and promote customer satisfaction.
  • Calculated total costs for service delivery including production, delivery and installation to provide customer with accurate quote.
  • Followed-up with customer after sale to identify and resolve service, account or technical issues to maintain customer satisfaction.
  • Educated customers on product features and technical details to highlight benefits.
  • Employed mathematical skills to calculate purchase, negotiate price and draft contract.
  • Cultivated and strengthened customer relationships to drive revenue growth.
  • Demonstrated exceptional consultative selling skills from initial rapport to needs assessment to solution delivery.
  • Offered products to meet needs of wholesale customers and developed new products and services with help of customer feedback.
  • Awarded for driving top line revenue growth and sustaining high level of achievement.
  • Leveraged digital and telephone approaches to generate sales leads.
  • Contacted new and existing customers to discuss product and service solutions.
  • Negotiated prices, terms of sale and service agreement to close final steps of transaction and achieve desired outcome.
  • Investigated sales and service issues to provide effective resolutions.
  • Negotiated prices, terms of sale and service agreement to close transactions.
  • Investigated sales and service issues to provide successful resolutions.
  • Responded to customer inquiries quickly and professionally to maintain customer satisfaction.
  • Maintained detailed account records and contact logs to facilitate sales process.
09/2016 to 09/2018
Drive Thru Blain Supply, Inc. Baraboo, WI,
  • Reviewed completed orders and efficiently bagged for easy carrying and access by customers.
  • Prepared drinks, ice cream and other special items to complete prepared food orders.
  • Worked quickly to document orders, answer questions and process payments, keeping high-volume line moving and maintaining high customer satisfaction.
  • Backed up front counter employees to maximize guest satisfaction with speedy service.
  • Assisted in preparing food by cutting, chopping and marinating meats, vegetables and fruits.
  • Capitalized on slow periods to restock supplies, clean counters and remove trash.
  • Informed customers of regular deals or monthly specials, upselling orders.
  • Organized food items on serving trays and in carry-out packages.
  • Kept drive-thru station well-stocked and organized to meet all customer needs.
  • Checked headsets and replaced batteries prior to rush periods to maintain readiness.
  • Accepted transaction payments, making change for cash payments and processing credit cards, debit cards and gift cards.
  • Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Entered requested menu items into POS terminal, modifying with substitutions and add-ons to customize orders.
  • Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
  • Monitored and counted food stock and supplies to reorder on time.
  • Verified orders and bagged items for easy transport.
  • Completed opening, closing and shift change tasks to promote store efficiency.
  • Kept customer and food preparation areas clean and well-organized for maximum efficiency.
09/2014 to 03/2016
Inside Sales Representative Resideo Technologies, Inc. Elk Grove Village, IL,
  • Liaised with vendors to coordinate delivery schedules and promote customer satisfaction.
  • Calculated total costs for service delivery including production, delivery and installation to provide customer with accurate quote.
  • Followed-up with customer after sale to identify and resolve service, account or technical issues to maintain customer satisfaction.
  • Educated customers on product features and technical details to highlight benefits.
  • Employed mathematical skills to calculate purchase, negotiate price and draft contract.
  • Cultivated and strengthened customer relationships to drive revenue growth.
  • Demonstrated exceptional consultative selling skills from initial rapport to needs assessment to solution delivery.
  • Offered products to meet needs of wholesale customers and developed new products and services with help of customer feedback.
  • Contacted new and existing customers to discuss product and service solutions.
Education and Training
Expected in 05/2014 to to
High School Diploma:
Denton Highschool - Denton Texas,
GPA:

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Resume Overview

School Attended

  • Denton Highschool

Job Titles Held:

  • Inside Sales Representative
  • Drive Thru
  • Inside Sales Representative

Degrees

  • High School Diploma

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