I'm a highly-motivated, result and detail oriented professional, and I understand the value of meeting important deadlines and goals. I have excellent writing, business communication skills, outside/inside sales, and customer service experience. In regards to the relationship building skills I possess, I feel I will be an outstanding Sales Representative, and I'm very driven to help companies succeed. I'm seeking a position as a Sales Representative.
Recipient of Account Manager of the Month Award in August, 2007, Austin American Statesman
Recipient of Account Manager of the Month Award in December, 2007, Austin American Statesman
Recipient of Account Manager of the Month Award in January, 2008, Austin American Statesman
Doubled my book of business by adding 30 new accounts in a single year through successful client development, Austin American Statesman
Increased sales volume by $125,000 with one newclient through acquisition, Austin American Statesman
Increased sales volume by $60,000 with one new client through acquisition, Office Depot
Sales attainment went from 88% to 105% during one year in my book of business, Office Depot
Managed a portfolio of 125 accounts totaling $500,000 in sales annually. Consistently made 25 calls a day with 2 hours of talk time. Recommended and helped customers select merchandise based on their needs. Offered discounts and promotions to ensure customer retention rates. Informed customers about sales and promotions in a friendly and engaging manner. Processed up to 30 customer orders per day. Exercised sound judgment in issuing credits and making exceptions to customer policies to maintain high levels of customer satisfaction.
Started out as a Customer Service Representative and became a certified Insurance Underwriter in year 1. Handled approximately 250 calls from agents and customers weekly. Assisted agents by navigating them through multiple software programs. Advised agents and customers towards new insurance business practices. Consulted agents with their sales and closing prospects. Provided updated information from the state insurance offices. Worked with various agents across the country in 30 different states. Accepted and denied potential
Managed a portfolio of 60 accounts totaling $350,000 in sales annually. Counseled prospective clients towards advertising and building their business. Serviced existing accounts, helped with their creative aspects, and had to meet important deadlines on a daily basis. Developed new business relationships while prospecting in the Austin metropolitan area through on site sales calls. Planned, created and delivered print and online sales presentations. Ranked in top 10% of sales representatives out of 50 representatives in the Austin office. Surpassed annual quota by 110% year 1. Surpassed annual quota by 120% year 2.
Enrolled students in various Associate Degree programs the school had to offer. Set appointments on a daily basis to perform tours of the school, and presented the potential student with program information. Identified prospective customers using lead generating methods and performed an average of 50 cold calls per day. Consistently met and exceeded department expectations for productivity and accuracy levels. Ranked in the top 10% of sales representatives out of 30 in the Austin office.
Originally started as an Administrative Assistant for a local Insurance Broker. Proceeded to sell Life and Health insurance after I received my Life and Health Insurance license. Called 100 warm leads each week to expand client base. Promoted agency products to customers in person, on the telephone and in writing. Processed applications, payments, corrections, endorsements and cancellations. Addressed customer questions and concerns regarding products, prices and availability.
Paradigm Online Sales Training
Service Plus Training
Integrity Selling Training
Newspaper Consortium Training
Yahoo Advertising Training
Search Engine Marketing Training
Life and Health Insurance License
Series 6 License
Series 63 License
I have approximately 8 years of inside/outside sales along with customer service experience.
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