Successful Inside Sales Representative adept at exceeding sales objectives. Persuasive communicator and analytical problem solver skilled in uncovering customer needs and matching with company offerings. Besides Sales in technology, have over 15 plus years of sales experience, and over 20 years of Healthcare claims processing, resolution, and Auditing experience.
As an Inside Sales Representative, I act as a support role to solutions consultants, and have the responsibility of maintaining and introducing product offerings throughout the entire sales process to established accounts, ensuring quality of work and excellent customer service while increasing sales. In this role I build long-term consultative relationships with accounts in order to increase sales and profits.
Started in Inside Sales, then moved to Account Management, and finally an Outside Sales Account Executive, while still doing the other roles.
Lead a team of 60 employees in accounts receivable at 5 different Aspirus locations. Responsible for training, hiring, and accurate posting and balancing of payments.
Assigned to multiple provider billing offices in central Wisconsin and Hawaii. Established relationships with the business office staff to assist in adjudication of problem patient accounts. Researched overpaid claims and supported an expedited process for claim resolution between the provider and payer.
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