inside sales representative resume example with 9+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -

Accomplished in sales all together with exceptional record and knowledge of the Electrical Wholesale Market. Manage Customers with organized and proactive approach to capturing new customers and capitalizing on emerging opportunities. Energetic and upbeat with enterprising nature.

  • Telephone sales
  • Product demonstrations and presentations
  • Cold calling expertise
  • Cheerful and energetic
  • Strong sales-closer
  • Excellent time management
  • Driven
  • Organized and meticulous
  • Analytical problem solver
  • Service prioritization
  • Exceptional customer service
  • Clear and articulate phone manner
  • Account management
  • Sales force training
  • Client meetings
  • Community involvement
  • Budgeting
  • Competitive product reviews
  • Persuasive communication expertise
  • Excellent negotiating tactics
  • Internet savvy
  • Customer relationships
  • Strong lead development skills
  • Acquiring new customers
  • Employee mentoring
  • Sales solutions
  • Customer training
07/2011 to Current
Inside Sales Representative Dealeron Grand Rapids, MI,
  • Worked with vendors and customers to optimize delivery schedules and promote satisfaction from day one.
  • Calculated total costs for service delivery, including production, delivery and installation requirements.
  • Negotiated prices and set up contracts to finalize [Product or Service] agreements.
  • Generated more than [Number] leads per week and pursued opportunities to set up appointments and convert prospects into new customers.
  • Conducted site visits to assess needs, demonstrate products and recommend strategic solutions for customer requirements.
  • Exceeded aggressive sales goals [Number] consecutive quarters.
  • Advanced user of [Software name] sales management software, generating pipeline and account reports weekly.
  • Responded to over [Number] customer inquiries quickly and professionally.
  • Demonstrated exceptional consultative selling skills throughout the sales cycle, from initial rapport to needs assessment to solution delivery.
  • Quoted prices, credit terms and other bid specifications.
  • Gathered information on sales and service issues to provide effective resolutions.
  • Utilized mathematical skills to calculating amounts, negotiating prices and setting up contracts.
  • Cultivated and strengthened customer relationships to drive revenue growth.
01/2012 to 06/2018
CAP SPECIALIST Propak Inc. Greenfield, IN,
  • Assessed current inventories and brought in supplies to keep stock within optimal levels for expected demands.
  • Daily interactions with decision makers on adding new inventory to meet the customer needs.
  • Customer service.
  • Excel
  • Helped bring opportunities to the account managers.
  • Tracked and analyzed weekly sales reports, implemented corrective action plans and streamlined sales operations.
  • Increased revenue by obtaining and securing new accounts, while providing value-added services to existing clients.
  • Managed and grew vital customer accounts, including contract review, production scheduling and customer engineering support.
  • Planned and followed through with inventory management for each store.
  • Identified customer needs to deliver relevant product solutions and promotions that met target budgets.
  • Introduced customers to new offerings and updated accounts.
  • Forecasted sales for different accounts and managed inventory to ensure sufficient products at each site.
  • Communicated effectively with clientele to maintain customer satisfaction and loyalty.
  • Analyzed sales performance and service feedback to drive organizational and operational changes resulting in greater profitability.
07/2011 to 07/2012
Warehouse Supervisor McNaughton-Mckay Electric Co City, STATE,
  • Established and maintained good relations with customers, vendors and transport companies.
  • Hired, trained and motivated warehouse staff to meet tight schedules and demanding performance targets.
  • Prepared inventory for shipment by attaching tags and labels and executing shipment documents to facilitate delivery to proper customers.
  • Updated customers and interdepartmental employees on critical shipments upon request.
  • Researched issues to address shipping errors and packaging mistakes.
  • Used logistic appointment scheduling software to track orders, provide updates and confirm deliveries.
  • Increased productivity through cross-training and thorough training of both current employees and new hires.
  • Maintained accurate order and shipment forms and inventory documentation to facilitate timely material flow.
  • Maintained knowledge of federal, state and local regulations to enforce adherence to requirements in daily operations and advise management on policy changes necessary for compliance.
  • Trained staff on material handling processes to reduce shipping times.
Education and Training
Expected in
: Business
Georgia Highlands College - Cartersville , GA,

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Resume Overview

School Attended

  • Georgia Highlands College

Job Titles Held:

  • Inside Sales Representative
  • Warehouse Supervisor


  • Some College (No Degree)

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