Inside Sales Representative Resume Example
Love this resume?Build Your Own Now
INSIDE SALES REPRESENTATIVE
Summary
- Focused Operations Manager bringing five years of experience in day-to-day business operations management. Adept at liaising with key clients, accounts and external business stakeholders to build rapport and drive retention. Ready to apply demonstrated ability to streamline processes to increase efficiency and reduce costs. Focused on promoting safety and productivity across multiple business lines. Advanced knowledge of applying trend analysis to create value for customers and profitability for company.
- Results-driven professional with experience in operations, production management, organizational development and team building within diverse industries. Highly adept in planning, coordinating and executing successful production strategies. Track record of improving operational stability, efficiency and profitability. Strong collaborator with senior stakeholders, effectively prioritizing activities, translating business requirements into solutions and achieving defined objectives.
- Motivated to generate and increase sales while delivering top-notch customer service. Achieves and consistently exceeds monthly sales goals through strong work ethic and tenacity.
- Motivated and successful at exceeding outbound call performance benchmarks. Remains focused on increasing sales through expert customer outreach. Establishes phone presence, drives conversation by creating rapport and builds and maintains productive business relationships.
- Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.
Skills
|
|
Experience
01/2014 - CurrentInside Sales RepresentativeDealeron | Buckingham , TX
- Calculated total costs for service delivery including production, delivery and installation to provide customer with accurate quote.
- Followed-up with customer after sale to identify and resolve service, account or technical issues to maintain customer satisfaction.
- Educated customers on product features and technical details to highlight benefits.
- Negotiated prices, terms of sale and service agreement to close final steps of transaction and achieve desired outcome.
- Offered products to meet needs of wholesale customers and developed new products and services with help of customer feedback.
- Demonstrated exceptional consultative selling skills from initial rapport to needs assessment to solution delivery.
- Employed mathematical skills to calculate purchase, negotiate price and draft contract.
- Leveraged digital and telephone approaches to generate sales leads.
- Investigated sales and service issues to provide effective resolutions.
01/2009 - 01/2014Operations ManagerCpi Security | Knoxville , TN
- Managed company operations with responsibility for profit and loss, scheduling, training and inventory control.
- Implemented policies and standard operating procedures and managed quality, customer service and logistics.
- Managed daily operations, including supervising multiple team members across three locations.
- Reviewed daily financial reports and reconciled accounts to keep information current and accurate.
- Conducted performance reviews providing coaching and feedback to benefit both company and employee.
- Replenished inventory to maintain par levels and completed quarterly inventory audits, counted and updated inventory reports upon receipt of new shipments.
- Trained, mentored and supported high-performing team, providing regular performance review, feedback and coaching in deficient areas.
- Managed pre-inspections, site supervision, site measurements, scheduling and equipment management.
08/2004 - 01/2009Shipping and Receiving ManagerMarriott International | Paramus , NJ
- Liaised with vendor representatives to rectify damages and shortages.
- Prepared accurate shipping orders and bills of lading to direct and route materials.
- Organized storage areas to maximize movement efficiency and minimize labor.
- Compared shipment contents with paperwork to support inventory accuracy and records management.
- Investigated inventory discrepancies to maintain recordkeeping validity.
- Input weights, charges, discrepancies and other data.
- Stayed up to date on shipping programs and policies.
- Used equipment such as forklifts and pallet jacks to move materials frequently.
- Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
- Oversaw more than $100,000 of inventory and supervised three employees in a 8,000 square foot warehouse.
- Prepared inventory for shipment by attaching tags and labels and executing shipment documents to facilitate delivery to proper customers.
Education and Training
05/2002High School Diploma
Cactus High School | City, State
Cactus High School | City, State
DISCLAIMER
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
Resume Strength
- Formatting
- Word choice
- Length
- Strong summary
Resume Overview
School Attended
- Cactus High School
Job Titles Held:
- Inside Sales Representative
- Operations Manager
- Shipping and Receiving Manager
Degrees
- 05/2002 High School Diploma
Similar Resumes
