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inside sales marketing resume example with 20+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
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Summary

Results-oriented Sales Representative with track record of revealing and meeting customer needs. Background in large call center environments working both inbound and outbound initiatives. Above average performance in call completions and meeting goals.

Successful Inside Sales Representative adept at exceeding sales objectives. Persuasive communicator and analytical problem solver skilled in uncovering customer needs and matching with company offerings. Offering 20+ years of sales excellence.

Results-oriented Inside Sales Representative proficient in cold calling and digital lead generation. Willing to work hard to build customer base and acquire new accounts. Resilient professional with strong communication skills and a resourceful approach to problems.

Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills with ability to understand client needs and close sales. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue and profit goals. Bringing 20+ years of related experience.

Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

Diligent and forward-thinking professional with organized and competitive nature focused on always growing customer base and increasing revenue numbers. Persuasive communication style, strategic planning strength and top conflict resolution strengths.

Motivated Inside Sales Representative successful at exceeding outbound call performance benchmarks. Remains focused on increasing sales through expert customer outreach. Establishes phone presence, drives conversation by creating rapport and builds and maintains productive business relationships.

Hardworking Inside Sales Representative specializing in [Area of expertise]. Successfully leverages [Software] CRM and related technologies to record and track all sales activity. Manages daily sales call activity to optimize time and maximize achievement of sales and market share objectives.

Inside Sales Representative driven to obtain new customers quickly and effectively. Motivated to generate and increase sales while delivering top-notch customer service. Achieves and consistently exceeds monthly sales goals through strong work ethic and tenacity.

Drives consistent customer and revenue growth with strong networking and prospecting skills. Proven ability to convert leads into customers, keep accounts serviced and maintain competitive sales numbers. Excellent relationship-building, communication and multitasking abilities.

High performing sales professional with over [Number] years' experience in [Industry]. Known for contributions of territory growth and for being focused on customer satisfaction. Extensive outside sales experience with proven ability to manage and grow customer relationships to expand customer base. Superior time management and organization skills.

Continuously boost customer loyalty to sustain strong sales and enable effective cross-selling. Excellent demonstration, negotiation and problem-solving abilities developed over [Number]-year [Job Title] career. Solution-oriented in pursuing and capitalizing on new business opportunities.

Ambitious student pursuing [Area of study] degree eager to contribute developed knowledge in [Job Title] role. Skilled in [Skill] and [Skill] in [Type] settings. Adaptable and driven with strong work ethic and ability to thrive in team-based or individually motivated settings.

Accomplished [Job Title] with exceptional sales record and knowledge of [Industry] needs. Manage [Type] territories with organized and proactive approach to capturing new customers and capitalizing on emerging opportunities. Energetic and upbeat with enterprising nature.

Motivated Senior Sales Representative with [Number] years of [Industry] experience and dedication to mentorship. Proficient in market research and analysis. Proven ability to exceed sales goals and retain clients.

Customer-oriented, strategic-thinking sales professional with over [Number] years of experience in building relationships, cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections, persuasively introducing products, implementing pricing models, inventory control and projections, vendor relations, territory development and revealing customer needs to deliver solutions.

Business-minded Senior Sales Representative with aptitude for departmental leadership. Exemplary strategy development and client service skills. Offering [Number] years of experience in expanding networks through sales acumen and [Industry] expertise.

Personable Inside Sales Representative with award-winning sales record and [Number] years of experience. Track record of increasing sales through outstanding phone, social media and e-mail communication. Specializes in rescuing fragile accounts and driving exceptional client retention.

Self-motivated Inside Sales Representative with [Number] years of experience in [Industry]. Reputation for consistently moving sales process forward through excellent relationship management. Profiles and manages targeted list of prospects and provides value-added benefits to grow product share.

Hardworking and reliable [Job Title] with strong ability in [Task] and [Task]. Offering [Skill], [Skill] and [Skill]. Highly organized, proactive and punctual with team-oriented mentality.

Skills
  • Account acquisition
  • Persuasive negotiator
  • Compelling presentations
  • Product and service sales
  • Prospect qualification
  • Expansive personal network
  • Territory Management
  • Sales expertise
  • Database Management
  • Order management
  • Solution development
  • Tenacious follow-up
  • B2B sales
  • Adept multi-tasker
  • Goals and performance
  • Goal Setting
  • Cold Calling
  • Expertise in cold calling
  • Consultative sales strategies
  • Networking enthusiast
  • Project coordination
  • SalesForce
  • Sales Representative of the Month Award
  • Client retention
  • Superior organizational skills
  • Relationship building and management
  • Customer Relationship Management
  • B2C sales
  • Full-cycle sales process
  • Telephone sales
  • Consultative sales approach
  • Product demonstrations and presentations
  • Regional sales and support
  • Cold calling expertise
  • Cheerful and energetic
  • Expert in [product type] products
  • Organized and meticulous
  • Strong sales-closer
  • Project development
  • Sales Associate of the Year in 2004
  • Service prioritization
  • Specializes in Internet markets markets
  • Excellent time management
  • New business development
  • Exceptional customer service
  • Dependable
  • Clear and articulate phone manner
  • Available for evening and weekend shifts
Education and Training
HP: The College Palos Hills, IL, Expected in Certification License : Cosmetology - GPA :
Downers Grove North High School Downers Grove, IL Expected in 09/1994 High School Diploma : - GPA :
  • Ranked in Top 3 of 200 Employees at Debt Specialist.
  • I'm Currently pursuing in my education. Love to learn...
  • Another certification I'm enrolled is an Inside Sales Profesional (SISP), as well as a Project Management Professional. (PMP)
  • I am also currently registered for Google Analytics Certification
  • I am already well versed in AS/400, Word excel,Act 2000 & Act2010.
  • I have used Sales force and was a quick study!
Experience
Novo Building Products - Inside Sales /marketing
Hamburg, NY, 05/2018 - Current
  • Followed up with customers after completed sales to assess satisfaction and resolve any technical or service concerns.
  • Computed total costs and profit requirements for customer sales to provide accurate pricing.
  • Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
  • Visited customer locations to evaluate requirements, demonstrate offerings and propose strategic solutions for diverse needs.
  • Collaborated with vendor representatives and company customers to set up optimal delivery schedules.
  • Applied mathematical skills to calculating amounts, negotiating prices and setting up contracts.
  • Maintained friendly and professional customer interactions at all times.
  • Emphasized product features based on analysis of customers' needs.
  • Set up new accounts, established customer credit, and set up payment methods.
  • Created and updated customer accounts with relevant information.
  • Prioritized daily workflows, including all inbound calls, quotes and sales-related inquiries.
  • Determined needs, delivered solutions and overcame objections through consultative selling skills.
  • Answered customers' questions regarding products, prices and availability.
  • Utilized digital and telephone approaches to generate sales leads.
  • Wrote sales contracts for orders obtained and submitted orders for processing.
  • Collected information on sales and service issues to provide effective resolutions.
  • Developed and deepened customer relationships to drive revenue growth.
  • Managed and recorded all leads from outbound telephone marketing.
  • Maintained up-to-date knowledge of all available products.
Clear Stream Solutions - Inside Sales/promoted to Assistant to President /m
City, STATE, 01/2012 - 03/2018
  • Maintained account information accuracy by communicating frequently with salesmen and account executives.
  • Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
  • Followed up with customers after completed sales to assess satisfaction and resolve any technical or service concerns.
  • Visited customer locations to evaluate requirements, demonstrate offerings and propose strategic solutions for diverse needs.
  • Collaborated with vendor representatives and company customers to set up optimal delivery schedules.
  • Computed total costs and profit requirements for customer sales to provide accurate pricing.
  • Managed and recorded all leads from outbound telephone marketing.
  • Created and updated customer accounts with relevant information.
  • Wrote sales contracts for orders obtained and submitted orders for processing.
  • Maintained up-to-date knowledge of all available products.
  • Set up new accounts, established customer credit, and set up payment methods.
  • Emphasized product features based on analysis of customers' needs.
  • Maintained friendly and professional customer interactions at all times.
  • Answered customers' questions regarding products, prices and availability.
  • Utilized digital and telephone approaches to generate sales leads.
  • Determined needs, delivered solutions and overcame objections through consultative selling skills.
  • Collected information on sales and service issues to provide effective resolutions.
  • Developed and deepened customer relationships to drive revenue growth.
  • Applied mathematical skills to calculating amounts, negotiating prices and setting up contracts.
  • Communicated sales promotions to customers to grow average customer account size by Number%.
  • Prioritized daily workflows, including all inbound calls, quotes and sales-related inquiries.
Simmer & Maca - Territory Sales Manager
City, STATE, 10/2008 - 09/2012
  • Targeted prospects in other territories through careful research of competitor products, services and trends.
  • Collaborated with internal teams and suppliers to evaluate costs against expected market price points and set structures to achieve profit targets.
  • Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
  • Directed work of efficient administrative team maintaining accurate sales, inventory and order documentation.
  • Led targeted training programs to educate staff on product benefits and service capabilities.
  • Assessed each location's individual and team performances, analyzing data trends to determine best methods to improve sales results.
  • Carefully analyzed data to determine most effective sales strategies.
  • Motivated and mentored sales employees to enhance presentation, negotiation and customer relations abilities.
  • Spearheaded efficient resolutions for wide-ranging customer issues to offer outstanding service and maintain high customer satisfaction.
  • Leveraged market knowledge to capitalize on emerging opportunities and maintain consistent growth rate at Number% or higher.
  • Tracked changing product lines to effectively meet dynamic market demands.
  • Attracted new clientele and developed customer relationships by hosting product-focused events.
  • Communicated regularly with territory, regional and strategic managers for daily support and strategic planning for accounts.
  • Collaborated cross-functionally with product development and production teams to improve designs and reduce costs.
  • Offered new and existing customers profitable products to maintain strong territory-wide revenue.
  • Exceeded targets by building, directing and motivating high-performing sales team.
  • Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
  • Partnered with sales team members and leveraged strong negotiation skills to close tough deals with lucrative clients.
  • Trained team members on customer service strategies and techniques.
  • Penetrated new markets by investigating competitor products, services and trends.
  • Educated customers on product features and use to provide optimal service.
  • Discovered sales opportunities by showcasing products and services to interested clients.
  • Guided sales employees in improving presentations, negotiating skills and customer service strategies.
  • Trained staff members on effective sales techniques, boosting individual and group goal attainment.
  • Formalized sales process to enhance operations and promote acquisition of new customers.
Debt Specialist - Debt Counselor Negotiater
City, STATE, 12/1999 - 12/2008
  • Evaluated credit reports to uncover problems and develop strategies for consolidating and reducing client debt.
  • Assessed individual client situations and made targeted recommendations for products and services to resolve specific situations.
  • Contacted major credit bureaus to obtain copies of files and discuss specific entries.
  • Produced budget tools, educational support and referrals for clients.
  • Responded to client concerns and questions about credit scores and methods to improve numbers.
  • Received and submitted customer payments to further reduce open account balances.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
  • Monitored social media and online sources for industry trends.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Drove operational improvements which resulted in savings and improved profit margins.
  • Calculated clients' available monthly income to meet debt obligations.
  • Created debt management plans, spending plans or budgets to assist clients in meeting financial goals.
  • Reached out to major credit bureaus to obtain records and discuss entries.
  • Evaluated client situations and recommended optimal products to meet individual needs.
  • Responded to more than [Number] telephone calls and emails each day, setting up appointments, answering questions and collecting information about specific concerns.
  • Recognized by management for providing exceptional customer service.
  • Created new programs that resulted in increasing productivity and customer satisfaction.
Experience
Bed Bath & Beyond, Inc. - Senior Sales Associate
San Francisco, CA, CA 03/2015 - Current
  • Applied security and loss prevention training toward recognizing risks and reducing store theft
  • Trained and developed sales team associates in products, selling techniques and procedures
  • Maintained organized, presentable merchandise to drive continuous sales
  • Implemented up-selling strategies for recommending accessories and complementary purchases

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Resume Overview

School Attended

  • HP: The College
  • Downers Grove North High School

Job Titles Held:

  • Inside Sales /marketing
  • Inside Sales/promoted to Assistant to President /m
  • Territory Sales Manager
  • Debt Counselor Negotiater

Degrees

  • Certification License
  • High School Diploma

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