Inside Sales - Industrial Products Resume Example

• Maintained existing dealer network and sourced new dealers to carry product line.
• Emphasized product features based on analysis of customers' needs.
• Attended trade shows and sales conferences.
• Shared product knowledge with vendors while making personal recommendations.
• Collaborated with custom builders on special project bikes for exposure in national print magazines and media outlets.
• Used networking opportunities to create successful, on-going business relationships.
• Coordinated with graphic designer for creation of advertising ideas and themes for national print magazines.

• Regional team lead of the Order Fulfillment Center for the AT&T Central Region.
• Interfaced with project managers and account managers by providing project and budget control.
• Provided guidance to the sales and project management teams in the preparation of sales orders, pricing, and invoicing to ensure accuracy for financial analysis and achieve positive results.
• Managed and oversaw all sales orders into SAP for my region.
• Ensured all sales order commitments were achieved for company metrics.

• Collaborated with members of other departments to communicating customer requirements.
• Single point of contact for communication providing product application knowledge and solutions to problems for Outside Sales Reps.
• Interfaced with production, logistics, and warehousing to ensure customer delivery commitments.
• Managed projects, participated in team meetings, and customer visits.
• Provided product quotes for custom applications and complex installations for customer data centers and production facilities.

• Primary responsibility was installing, maintaining, and selling hardware and monitoring software for nursing homes and extended care facilities.
• Presented sales proposals and equipment demonstrations to prospective customers.
• Configured hardware, software, and electrical connectivity for new installations.
• Conducted training sessions with staff on new equipment and procedures.

From 1998 – 2000 I was primarily responsible for pre and post sales support for enterprise level payment remittance applications.

• Planned a technology update to upgrade the hardware specifications for legacy applications that were no longer supported. Improved deliverables and cut costs by 15%.
• Coordinated with sales, marketing, project managers and contract administrators. Negotiated pricing, lead times and product life cycle requirements with vendors. Responsible for creating internal part numbers, BOM's, and implementing ECO's.

IMAGE INSTALLATION SPECIALIST

From 1997 – 1998 I was in the installation group for a check imaging solution.

• Traveled to customer sites to install a check imaging system. Responsibilities included: site preparation, network connectivity, and setting up parameters in the software application for individual customers.
• Planned project goals through daily review meetings with key executive personnel at customer site throughout the installation process.

INSIDE SALES / CONTRACT ADMINISTRATOR

From 1996 – 1997 I was the primary contact for outside sales and administered solutions for project completion.

• Responsible for sales orders for three regions from start to finish. Procured all items needed to complete orders and coordinated delivery dates with project managers and staging for installations and project managers for billing acceptance certificates.
• Developed relationships with vendors, salespeople, project managers, staging and field technicians.