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Inside Sales Coordinator Lead Specialist Resume Example

Resume Score: 80%

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INSIDE SALES COORDINATOR LEAD SPECIALIST
Summary

Accomplished Inside Sales Representative with [15] years of sales excellence skilled at exceeding sales objectives on monthly basis. Persuasive communicator and analytical problem-solver consistently uncovers customer needs and matches with company offerings. Routinely records customer information and maintains [CRM, ERP & EDI] database by obtaining, entering and verifying required data.

Highly energetic [Administrative Support] with a history of consistently achieving revenue goals. Exceptional interpersonal communication and leadership skills.

Hardworking Inside Sales Coordinator skilled at initiating effective marketing strategies and new business development. Adept at analyzing clients' needs and selling appropriate products. Organized and methodical with proven skills in [Client relations] and [account support]. Ready to apply [administrative] talents to a new position.

Dynamic Inside Sales Coordinator with over [15] years of experience in [manufacturing]. Proficient in managing customer accounts to ensure excellent service. Talented leader and staff trainer with good [multi-tasking] skills. Offering [15] years of dedicated sales service.

Skills
  • New business development
  • Business generation
  • Customer account management
  • Marketing strategy
  • Sales support
  • Driven
  • Analytical problem solver
  • Project development
  • Exceptional customer service
  • Key relationship management
  • Organized and meticulous
  • Service prioritization
  • Regional sales and support
  • Product demonstrations and presentations
  • Telephone sales
  • Training and Development
  • Inventory management
Experience
Inside Sales Coordinator Lead Specialist | 03/2012 to 04/2020Mitsubishi Electric Trane Corporation - Suwanee, GA
  • Effectively communicated with customers and prospects, helping to build lucrative and lasting business partnerships.
  • Answered customers' questions about products, prices and availability.
  • Followed-up with customer after sale to identify and resolve service, account or technical issues to maintain customer satisfaction.
  • Utilized extensive research skills and highly developed listening talents to effectively resolve customer issues.
  • Cultivated and strengthened customer relationships to drive revenue growth.
  • Offered products to meet needs of wholesale customers and developed new products and services with help of customer feedback.
  • Investigated sales and service issues to provide effective resolutions.
  • Leveraged digital and telephone approaches to generate sales leads.
  • Contacted prospective customers while attending industry and community events.
Account Order Entry Specialist | 10/2007 to 03/2012Wika instrument Corporations - Lawrenceville, GA
  • Analyzed [Industry] client business needs and assisted in determining appropriate resources and strategies.
  • Implemented new employee timekeeper system resulting in [Number]% improvement in accuracy within [Timeframe].
  • Obtained customer information from phone calls and email communication and entered in into [Software] to update internal records.
  • Verified client information and validated data before creating shipping paperwork and internal documents.
  • Kept detailed track of order inventories and verified timing and specifications of additional orders based on known customer preferences.
  • Collected payment from customers based on outlined payment plans and business standard operating procedures to prevent collections issues and overly aging accounts.
  • Maintained accounting requirements by discussing fees, preparing contracts and invoicing clients for completed shipping and ordering work.
  • Answered [Number] calls per [Timeframe] to answer customer questions.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Collaborated with others to discuss new [Type] opportunities.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Improved operations by working with team members and customers to find workable solutions.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Performed site evaluations, customer surveys and team audits.
Administrative Assistant | 10/2003 to 04/2012Wika Instrument Corporation - Lawrenceville , GA
  • Managed scheduling for staff, monitoring resource allocation to provide optimal coverage and service.
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Conducted research using various media sources to obtain relevant data for staff requirements.
  • Greeted visitors or callers daily to handle inquiries or direct to appropriate persons.
  • Prepared packages for shipment by generating invoices and setting up courier deliveries.
  • Monitored attendance records by taking note of staff vacation time, sick days and personal days.
  • Arranged travel and hotel accommodations for international and domestic business meetings and trips.
  • Tracked and submitted employee timesheets to accounting department for payroll processing.
  • Maintained inventory in administrative building supply closet to prevent shortages of supplies.
  • Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
  • Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
  • Increased accuracy by verifying data while processing incoming and outgoing checks and wire transfers.
Education and Training
Alabama Business Academy - - Decatur,AL | | Some College (No Degree)Business
Decatur High School - - Decatur,AL | | High School Diploma05/1983
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Resume Overview

Companies Worked For:

  • Mitsubishi Electric Trane Corporation
  • Wika instrument Corporations
  • Wika Instrument Corporation

School Attended

  • Alabama Business Academy
  • Decatur High School

Job Titles Held:

  • Inside Sales Coordinator Lead Specialist
  • Account Order Entry Specialist
  • Administrative Assistant

Degrees

  • Alabama Business Academy - Decatur , AL | Some College (No Degree)
    Decatur High School - Decatur , AL | High School Diploma

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