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Inside Sales Consultant Resume Example

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INSIDE SALES CONSULTANT
Professional Summary

Results-oriented Inside Sales Representative proficient in cold calling and building professional relationships while providing outstanding customer service. Willing to work hard to build customer base and acquire new skills to support job duties.

Resilient individual with strong communication skills and a resourceful approach to problems. Talented individual effective at multi-tasking and balancing customer needs and making new sales. Builds loyalty and long-term relationships with customers while consistently reaching sales targets. Strategic Sales Representative with over 10 years of sales and customer service industry experience.

Disciplined and resourceful professional with expertise in customer service and sales. Bilingual with fluency in Spanish.

Enthusiastic individual eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel in the industry.

Skills
  • Compelling presentations
  • Superior organizational skills
  • Goal Setting
  • Fluent in Spanish and some ASL
  • Professional demeanor
  • Customer/Client relations
  • Business operations
  • Filing
  • Adept multi-tasker
  • Product and service sales
  • Client retention
  • Sales expertise
  • Office administration
  • Multi-Line Telephone Systems
  • Time management
  • Persuasive negotiator
Work History
10/2018 to 07/2020Inside Sales ConsultantAMS | San Jose, CA
  • Prioritized daily workflows, including all inbound calls, quotes and sales-related inquiries.
  • Wrote sales contracts for orders obtained and submitted orders for processing.
  • Answered customers' questions regarding products, prices and availability.
  • Welcomed all customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Followed up with customers after completed sales to assess satisfaction and resolve any technical or service concerns.
  • Utilized professional sales techniques to persuasively communicate with clients.
  • Built business by hosting and attending events, launching special promotions and reaching out to local experts.
  • Liaised with vendors, contractors and professional services personnel to properly process orders in alignment with needs and specifications of management.
  • Directed incoming calls to internal personnel and departments, routing to best-qualified department.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Maintained appropriate filing of personal and professional documentation.
  • Answered high volume of phone calls and email inquiries.
09/2016 to 10/2018Kindergarten TeacherRocketship Education | San Jose, CA
  • Pioneered multi-age kindergarten and first-grade class to build early computer and reading skills and promote independent reading.
  • Encouraged and prepared students to become independent readers through systematic, multi-sensory instruction in phonemic awareness and decoding skills.
  • Observed and assessed student performance and charted progress.
  • Collaborated in planning, organizing and implementing instructional programs to facilitate academic, intellectual and social development.
  • Reported to parents and administration about student progress.
  • Collaborated with other faculty and staff to promote rigorous learning opportunities, general well-being of school and collective interest of staff and student body.
  • Collaborated with colleagues to create and use enhanced technology and smart boards.
  • Created, managed and participated in variety of learning environments and activities to support opportunities for students to develop full potential and achieve learning objectives.
  • Exercised good classroom management focused on positive behavior support by clearly articulating fair and consistent expectations along with appropriate natural consequences.
  • Built positive and long lasting parent - teacher relationships to better support students.
08/2005 to 04/2010Teller Operations SpecialistBank Of America | San Jose, CA
  • Executed customer transactions, including deposits, withdrawals, money orders and checks.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
  • Checked amount details and fraud markers for transaction papers such as checks and money orders.
  • Promoted products or services to each customer to consistently achieve sales targets.
  • Upheld strict financial controls by keeping funds secure and accurately transferring monies.
  • Networked to increase client base and encourage existing clients to expand financial portfolios.
  • Conducted detailed financial reviews for business clients to sell appropriate products to fit clients needs.
  • Promoted all financial products by maintaining excellent service offering knowledge.
  • Maximized revenue through improved sales techniques and branch productivity.
Education
05/2009Associate of Arts | Business AdministrationHeald College , Milpitas, CA
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Resume Overview

Companies Worked For:

  • AMS
  • Rocketship Education
  • Bank Of America

School Attended

  • Heald College

Job Titles Held:

  • Inside Sales Consultant
  • Kindergarten Teacher
  • Teller Operations Specialist

Degrees

  • 05/2009 Associate of Arts | Business Administration

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