Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Results-focused, self-motivated, reliable, punctual, hardworking professional, proactive leader with strengths in communication and collaboration. Adaptable and driven with strong work ethic and ability to thrive in team-based or individually motivated settings. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes. Strong knowledge of Automotive and Tractor repair and maintenance. Communicative and team-oriented. Proven history of team leadership and goal orientated.

  • Product demonstrations and presentations
  • Driven
  • Dependable
  • Excellent time management
  • Taking precise measurements
  • Construction knowledge
  • Troubleshooting and diagnostics
  • Following safety practices
  • Welding skills
  • Critical thinking
  • Supervision
  • Working collaboratively
  • Project planning
  • Inventory oversight
  • Worksite preparation
  • Component repairs
  • Relationship building
  • Active listening
  • Communication
Inside Sales Associate, 03/2005 - Current
Convatec Indianapolis, IN,
  • Followed-up with customer after sale to identify and resolve service, account or technical issues to maintain customer satisfaction.
  • Negotiated prices, terms of sale and service agreement to close final steps of transaction and achieve desired outcome.
  • Educated customers on product features and technical details to highlight benefits.
Service Truck Operator, 02/2016 - 10/2016
Beyond Meat Inc. Boise, ID,
  • Improved project completion time, multi-tasking operations on heavy equipment and trucks.
  • Operated and maintained heavy equipment safely, including forklifts, stair climbers and pallet jacks.
  • Conducted pre-inspections to keep trucks reliable and well-maintained.
  • Completed daily pre-trip inspection checklist before first delivery.
  • Demonstrated and employed excellent mastery of hand tools, power tools and diagnostics equipment to carry out daily maintenance and repair tasks.
  • Observed all safety protocols and farming best practices to maximize performance and prevent unnecessary production delays.
  • Tested equipment to determine root causes of problems and determine repair needs.
  • Referenced repair documentation and manufacturer recommendations to learn equipment history and understand optimal repair procedures.
  • Kept accurate and detailed records of equipment repairs, maintenance schedules, inventory used and labor hours required for each job.
  • Operated test meters and soldering equipment to replace electrical components and wiring.
  • Overhauled and repaired equipment such as tractors and harvesters to maintain efficient farm operations.
  • Tracked repairs made, labor time and parts used to calculate bill.
  • Fabricated new metal parts, using drill presses and engine lathes.
  • Performed troubleshooting on malfunctioning equipment, identified faults and repaired, replaced or refurbished components to restore full functionality.
  • Contributed to development, planning and completion of project initiatives.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Improved operations by working with team members and customers to find workable solutions.
  • Defined strategies and created a plan to achieve ambitious operational objectives.
Warehouse Supervisor, 04/2010 - 01/2016
Advance Auto Parts Salt Lake City, UT,
  • Complied with all standards and protocol requirements regarding warehouse operations, shipping and receiving and material handling.
  • Supervised scheduling for freight and package shipments and managed return and transfer procedures.
  • Verified that materials were stored in correct designated areas throughout warehouse and monitored inventory control levels for replenishment needs.
  • Strictly enforced all safety procedures and protocols through effective management.
  • Monitored production and quality to mitigate loss and increase efficiency.
  • Supervised employees in receipt and storage of products.
  • Monitored all processing equipment and machinery for proper start-up, operation and shut down.
  • Safeguarded compliance standards by delivering support to production staff to continuously met milestones and goals.
  • Implemented troubleshooting methods and techniques, effectively alleviating issues with equipment and devices.
  • Participated in meetings with upper management to roll out initiatives and procedures that met benchmarks for production, quality and safety.
  • Evaluated procedures, making corrections and changes to reduce safety issues and meet compliance.
  • Assessed employee performance and facilitated commendations and discipline as necessary.
  • Trained staff on material handling processes to reduce shipping times.
  • Supervised inventory records and accurately noted all merchandise transactions that affected inventory.
  • Identified production problems through careful assessment of quality control system deficiencies.
  • Oversaw all production, quality control and material handling operations and made improvements as needed.
  • Implemented organizational processes to ensure more cohesive operation and better quality service.
Commercial Delivery Driver, 03/2005 - 03/2010
Herning Underground (a Former Division Of Wesco) City, STATE,
  • Handled merchandise in accordance with product handling standards.
  • Located and selected merchandise to verify against delivery sheet specifications.
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
  • Verified contents daily inventory loads against Bills of Lading.
  • Navigated and operated foot truck.
  • Satisfied recordkeeping demands with accurate invoicing, shipping paperwork coordination and daily logs outlining field activities.
  • Positioned blocks and ties around items to secure cargo during transit.
  • Operated and maintained heavy equipment safely, including forklifts, stair climbers and pallet jacks.
  • Maintained long-term customer accounts through exceptional customer service.
  • Contacted customers prior to delivery to coordinate delivery times.
  • Inspected and maintained gas, oil and water levels as well as tires, lights and brakes.
  • Operated delivery vehicles.
  • Operated manual and mechanical equipment safely to minimize injury and accident risks.
  • Directed efficient product loading and checked load balance to prevent on-the-road incidents.
  • Conferred frequently with dispatch to meet delivery schedule targets and incorporate late adjustments.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Notified customers of delays, decreasing calls to support.
  • Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
  • Completed daily pre-trip inspection checklist before first delivery.
  • Delivered rush merchandise on tight schedules to meet customer targets.
  • Reviewed over daily delivery documents and orders and reported any errors found on delivery documents to supervisor.
Education and Training
High School Diploma: , Expected in 05/1996
Kerman High School - Kerman, CA
Certification : Automotive Mechanics, Expected in 09/1998
Fresno City College - Fresno, CA

Attended Vocational Training Careers

Received two completion certificates

*Brakes & Steering Suspension

*Engine Performance

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School Attended

  • Kerman High School
  • Fresno City College

Job Titles Held:

  • Inside Sales Associate
  • Service Truck Operator
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  • Commercial Delivery Driver


  • High School Diploma
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