LiveCareer-Resume

inside sales assistant resume example with 10+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

CLIENT SERVICE SPECIALIST Highly accomplished office management, customer relations, and business operations oversight to develop growth opportunities and increase profit potential. Operates in fast pace, deadline driven environments, while maintaining confidentiality. Quick to grasp new concepts with initiative to pursue professional development of skills and knowledge necessary for exceptional performance. Enjoys challenges, aggressive, and can transition into various fields. Proficient in MS Office programs, QuickBooks online, CRM Software and internet applications.

Skills
  • HR liaison/employee benefits
  • Office/Operations
  • Management
  • Advanced writing skills
  • Communicates effectively orally and
  • Written
  • Asses, Analyze, and Process
  • Improvement
  • Efficiency/Systematic skills
  • Prioritizing & Organization
  • Interpersonal skills
  • New Business Development
  • Relationship Building
  • Computer Proficiency and Microsoft Office
  • Building Customer Relationships and Loyalty
  • Excellent Written and Verbal Communication
  • Adaptable and Flexible
  • Store Policies and Procedures
  • Sales and Marketing Initiatives
  • Customer Service
  • Attention to Detail
  • Strong Communication and Interpersonal Skills
  • Building Customer Loyalty
  • Inventory Management
  • Opportunity Identification
  • Verbal and Written Communication
  • Consultative Sales Approach
  • Exceeding Customer Expectations
  • Product Knowledge
  • Retail Metrics and Goals
Education and Training
Texas A &M University Corpus Christi, TX Expected in Bachelor of Science Degree : Kinesiology - GPA :
Del Mar College Corpus Christi, TX Expected in Associate of Arts Degree : Kinesiology - GPA :
Experience
Jeld-Wen - Inside Sales Assistant
Rantoul, IL, 01/2020 - 12/2021
  • Invested in favorable relationships with existing customer accounts, increasing over 20% in new clients and maximized sales income by 35% projected over the norm through COVID-19
  • Generated complete and accurate quotations, submittals, and CRM orders with 100% precision and customer satisfaction while efficiently designating new optimal process, streamlined by 15% Transformed as point of contact to all customers individual needs and requests, while responding to queries regarding product pricing and availability, attaining a 50% reduction in clerical tasks for overall sales team Analyzed with Quality control, Production, Dispatch, and accounting personnel to ensure every client received highest level of customer service and satisfaction
  • Liaised between outside sales representatives and accounts to optimize customer service.
  • Cultivated and strengthened customer relationships to drive revenue growth.
  • Demonstrated exceptional consultative selling skills from initial rapport to needs assessment to solution delivery.
SKY HOOK HOLDINGS & LAGUNA CRANE SERVICES, LLC - Financial Manager/Bookkeeper
City, STATE, 01/2017 - 01/2020
  • Presided over all financial activities, bookkeeping and accounting duties for Sky Hook Holdings and Laguna

Crane by eliminating department inefficiencies by 40% to increase income by 20% Arranged all new assets purchased by Sky Hook Holdings, prioritizing all Note Payables with a 95% accuracy rate and accelerated asset ownership by 1-3 years in advance Secured all financial reports, profit and loss statement, balance sheet, income tax forms, buy-sell agreements, and insurance renewals, saving the company a total of $6,000

  • Initiated commissions reporting and comprehensive analysis for new sales to facilitate business operations.
  • Drove financial process improvements, resulting in increased accuracy in sales commission payouts.
  • Assisted in various financial modeling activities, including new market investments and acquisition analysis.
  • Negotiated and reviewed business contracts and financial models with profitability and financial success in mind.
LAGUNA CRANE SERVICES, LLC - CFO/Office Manager
City, STATE, 01/2011 - 01/2017
  • Assessed all financial activities growing office revenue by 45% or more per year, including submission of all federal, state, and local documents
  • ALYSSA R Claire

Empowered daily activities of office staff comprising 5-6 employees with 80% increase in productivity due to new office procedures Cultivated all financial and accounting staff duties, including accounts receivable/payable, invoicing, lines of credit, and preparation of financial reports with 25% increased efficiency for timely delivery Presented all OSHA, MSHA, and mileage reporting documents 100% required accurateness for ISNetworld “A” rating program participation Implemented process improvements for a new internal filing system for clients and vendors, modernized outdated policies and procedures, while substantially enhanced record-keeping procedures conserving the company 30% reduced cost of labor expenses annually Represented all audits, including sales tax and insurance, resulting in slashed penalties by 40%, a total savings of $80,000 Optimized financial and tax strategies ensuing sufficient funds, about 14% of annual revenue, for increased employee benefits; including paid holidays, health insurance, and PTO Prepared company in raising annual income by $250,000.00, while increasing profit by $95,000.00

  • Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.

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Resume Overview

School Attended

  • Texas A &M University
  • Del Mar College

Job Titles Held:

  • Inside Sales Assistant
  • Financial Manager/Bookkeeper
  • CFO/Office Manager

Degrees

  • Bachelor of Science Degree
  • Associate of Arts Degree

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