Livecareer-Resume
Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

To obtain a challenging position utilizing diversified professional experience and strong work ethics to be an important contributor in the efficient operation of the organization. Work Ethics: Dependable, reliable, loyal, detail oriented, excellent organization and planning skills, team player, quick learner, positive and professional attitude, goal oriented and always planning ahead; consistently exhibits ability to multi task while offering fresh ideas and demonstrate self-initiatives while requiring minimal or no supervision.

Skills
  • Attention to detail
  • Communication
  • Goals and performance
  • Customer Service
  • Multitasking
  • Positivity
Work History
Center Bus Caregiver, 05/2022 to Current
Sonepar UsaGrand Rapids, MI,
  • Monitor transported children to and from school.
  • Provided continuous supervision to children during indoor and outdoor activities to maintain safe learning and playing environments.
  • Assisted in preparation of regularly scheduled programs and activities.
Inside Sales, 12/2020 to 05/2022
Middle Georgia Freightliner-IsuzuCity, STATE,
  • Perform take offs from blue prints and prepare window estimates for customers.
  • Assist customers with ordering door hardware.
  • Worked with quickbooks in preparing purchase orders and creating invoices.
  • Collected information on sales and service issues to provide effective resolutions.
  • Answered customers' questions regarding products, prices and availability.
  • Followed up with customers after completed sales to assess satisfaction and resolve any technical or service concerns.
Warranty Administrator, Service Advisor, 03/2015 to 07/2020
Macon Repair CompanyCity, STATE,
  • Responsible for filing warranty claims for Detroit, Cummins, Freightliner.
  • Reconciled warranty control status reports
  • Managed payroll time for 40 employees.
  • Processed invoices for payment.
  • Worked with ADP (CDK) and Microsoft Excel
  • Pleasantly greeted customers and asked open-ended questions to better determine needs.
  • Maintained detailed service and customer records.
  • Communicated effectively with staff, including members of operations & finance.
  • Monitored factory recalls and announcements to stay on top of changes.
  • Helped oversee logistics for incoming replacement parts and outgoing shipments of defective components.
  • Outlined appropriate processes and procedures to fulfill and complete inquiries.
  • Compiled data and reviewed information for accuracy prior to input.
  • Resubmitted rejected claims or received write-off authorization to maintain records and proper documentation
  • Reviewed warranty repair orders for proper completion, accuracy and legibility to reduce processing delays
  • Reconciled monies due, followed up on outstanding claims and worked with accounting department to obtain payments
  • Monitored factory recalls and announcements to stay on top of changes
  • Processed claim paperwork and followed up on missing information to complete processing
Trailer Shop Manager/Parts/Accounts Payable Assistant, 09/2007 to 03/2015
MWD, IncorporatedCity, STATE,
  • Prepare estimates for customers; Communicating with customers and processing invoices for payment.
  • Work with all department managers to ensure timely turnaround of parts for each department (service, hydraulic, body and trailer departments).
  • Enter all purchase orders for payment, worked with office personnel & entered invoices, managed time for 20 employees, and processed payments; maintained office files and day to day operations .
  • Experience with Karmak, Quickbooks, Mitchell Truck Estimates, & Microsoft Excel.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Managed inventory control, cash control and store opening and closing procedures.
  • Generated accounts payable reports for management review to aid in financial and business decision making
  • Applied proper codes to invoices, files and receipts to keep records organized and easily searchable
  • Verified vendor accounts by reconciling monthly statements and related transactions
  • Kept vendor files accurate and up-to-date to expedite payment processing
  • Maintained payroll information by calculating, collecting and entering data
  • Initiated direct deposits and prepared manual checks for 20 employees
  • Updated employee files with new details such as changes in address or salary levels
  • Maintained employee confidence and protected payroll operations by keeping information confidential
  • Maintained employee privacy and protected payroll operations by keeping all information confidential
  • Processed new hire paperwork and documents
  • Processed employee W-9 and I-9 forms and managed benefits and leave time
  • Provided clerical support to company employees by copying, faxing and filing documents
  • Answered multi-line phone system and greeted callers enthusiastically
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed
Data Entry/Warranty Administrator, 03/2003 to 09/2007
Company NameCity, State,
  • Responsible for opening/closing invoices.
  • Entered/received purchase orders
  • Processed warranty claims with Caterpillar, Volvo, & BlueBird.
  • Responsible for managing time for 15 technicians, answering phones, and maintained filing.
  • Worked with Peachtree & ADP (CDK).
  • Reconciled warranty control status reports
  • Outlined appropriate processes and procedures to fulfill and complete inquiries.
  • Compiled data and reviewed information for accuracy prior to input.
  • Processed claim paperwork and followed up on missing information to complete processing
  • Reviewed warranty repair orders for proper completion, accuracy and legibility to reduce processing delays
  • Resubmitted rejected claims or received write-off authorization to maintain records and proper documentation
  • Resubmitted claims after editing or denial to achieve financial targets and reduce outstanding debt
  • Generated, posted and attached information to claim files
Education
High School Diploma: , Expected in 05/1996
Laramie Senior High School - Laramie, WY,
GPA:

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Resume Overview

School Attended

  • Laramie Senior High School

Job Titles Held:

  • Center Bus Caregiver
  • Inside Sales
  • Warranty Administrator, Service Advisor
  • Trailer Shop Manager/Parts/Accounts Payable Assistant
  • Data Entry/Warranty Administrator

Degrees

  • High School Diploma

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