High-powered Customer Service Manager who effectively motivates service teams and internal departments through continual guidance, direction, development and coaching.
Identified patient care needs, prioritized treatment and provided total patient care.
Utilized strong assessment skills to determine necessary patient care.
Completed clinical rotations in Medical/Surgical, Obstetrics, Psychiatry and Geriatric specialties..
Liberal Arts Earned 70+ Liberal Arts credits.
Member of: National Honor Society, Social Justice Committee and Theology Club.
Customer service leadership.
Development of individual customer service representatives and the customer service team to exceed client expectations and department goals.
Foster inter-departmental, cross-functional teams to expand customer driven needs while driving profits up and costs down.
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