IT Specialist, GS-2210-9 (CUSTSPT)
Experienced Systems Analyst with diverse industry experience in government, maritime, forestry, research and development. Professional expertise includes systems applications, disaster recovery planning, customer services, including remote, phone and local one on one.
|Skills||Experience||Total Years||Last Used|
|Level I, II and III customer Support||Regional System Manager||5||September 2014|
|System installs and upgrades of agency software||System Admin||5||September 2015|
Awarded by the Forest Service, Pacific Northwest Research Station, for developing publishing innovations, multiple website support, and championing SharePoint. Also, awarded for superior performance during 2013.
Awarded by the Forest Service, Pacific Northwest Research Station, for delivering superb computer assistance to the Communication Application Program, and demonstrated outstanding support to the maintenance of the stations' websites, and demonstrating extra effort in updating research related databases, and for researching new media sources such as e-pubs for the station's publications.
Key developer and supporter for a new Regional Examination Center(REC) Merchant Mariner database, which was widely adopted by several REC's across the United States, for the U.S. Coast Guard.
Management and Organizational Leadership
Web, Content Management Systems, team collaborator/facilitator, innovator inspection, audits, presentations, researcher, self-starter,T1, problem solver
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