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Information Systems Specialist Resume Example

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INFORMATION SYSTEMS SPECIALIST
Summary
RESULTS DRIVEN LEADER WITH OVER FOUR YEARS OF DIVERSE EXPERIENCE IN INFORMATION TECHNOLOGY OPERATIONS. TALENT FOR WORKING EFFECTIVELY AND EFFICIENTLY WHILE UNDER PRESSURE AND STRESS IN A BUSY ATMOSPHERE. ADEPT IN HANDLING CONFIDENTIAL AND SECRET INFORMATION WITH DISCRETION. AN INNATE ABILITY TO DEVELOP LOYAL AND COHESIVE RELATIONSHIPS WITH STAFF AND CUSTOMERS. EXTREMELY WELL ORIENTED WITH TECHNOLOGY WORK, INSTRUCTING AND HELP DESK SUPPORT.
Experience
Company NameMarch 2011 to March 2012Information Systems Specialist
City, State
  • Analyze network data to determine network usage, disk space availability, or server function.
  • Configure and define parameters for installation or testing of local area network (LAN), wide area network (WAN), hubs, routers, switches, controllers, multiplexers, or related networking equipment.
  • Configure security settings or access permissions for groups or individuals.
  • Configure wide area network (WAN) or local area network (LAN) routers or related equipment.
  • Document network support activities.
  • Evaluate local area network (LAN) or wide area network (WAN) performance data to ensure sufficient availability or speed, to identify network problems, or for disaster recovery purposes.
  • Identify the causes of networking problems, using diagnostic testing software and equipment.
  • Install network software, including security or firewall software.
  • Install new hardware or software systems or components, ensuring integration with existing network systems.
  • Install or repair network cables.
  • Maintain a Secret Clearance dealing with confidential information.
  • Perform routine maintenance or standard repairs to networking components or equipment.
  • Test computer software or hardware, using standard diagnostic testing equipment and procedures.
  • Troubleshoot network or connectivity problems for users or user groups.
  • Back up network data.
  • Create or revise user instructions, procedures, or manuals.
  • Document help desk requests and resolutions.
  • Maintain logs of network activity.
  • Monitor industry websites or publications for information about patches, releases, viruses, or potential problem identification.
  • Test repaired items to ensure proper operation.
  • Train users in procedures related to network applications software or related systems.
  • Manage backup, security and user help systems.
  • Develop and interpret organizational goals, policies, and procedures.
  • Develop computer information resources, providing for data security and control, strategic computing, and disaster recovery.
  • Consult with users, management, vendors, and technicians to assess computing needs and system requirements.
  • Meet with department heads, managers, supervisors, vendors, and others, to solicit cooperation and resolve problems.
  • Provide users with technical support for computer problems.
  • Recruit, hire, train and supervise staff, or participate in staffing decisions.
  • Evaluate the organization's technology use and needs and recommend improvements, such as hardware and software upgrades.
  • Purchase necessary equipment.
  • Sipr Token Trusted Agent
Education
TERRY SANFORD HIGH SCHOOLHigh School DiplomaCity, State, USTERRY SANFORD HIGH SCHOOL FAYETTEVILLE, NC High School Diploma, June 2003
FAYETTEVILLE TECHNICAL COMMUNITY COLLEGEcommunication, LeadershipCity, State, USFAYETTEVILLE TECHNICAL COMMUNITY COLLEGE FAYETTEVILLE, NC 2014- Present Additional Skills Proficient in Microsoft programs. Helpdesk experience Team player with great communication skills Leadership ability with large groups Coordinates tasks well Meets goals within set deadline Adapts well to changing environments Accepts Responsibilities Handles details, coordinates tasks and sets goals effectively. Teaches, trains, instructs Knowledgeable in CPN, Taclan, and STT equipment Certification and Training
Military IT schoolMilitary IT school Airborne paratrooper training
Military Experience
Company NameMarch 2011 to March 2012SPECIALISTUS ARMY, CAMP HUMPHREYS, KOREA, REPUBLIC OF ADP SECURITY SPECIALIST March 2011 - March 2012 Analyze network data to determine network usage, disk space availability, or server function. Configure and define parameters for installation or testing of local area network (LAN), wide area network (WAN), hubs, routers, switches, controllers, multiplexers, or related networking equipment. Configure security settings or access permissions for groups or individuals. Configure wide area network (WAN) or local area network (LAN) routers or related equipment. Document network support activities. Evaluate local area network (LAN) or wide area network (WAN) performance data to ensure sufficient availability or speed, to identify network problems, or for disaster recovery purposes. Identify the causes of networking problems, using diagnostic testing software and equipment. Install network software, including security or firewall software. Install new hardware or software systems or components, ensuring integration with existing network systems. Install or repair network cables. Maintain a Secret Clearance dealing with confidential information. Perform routine maintenance or standard repairs to networking components or equipment. Test computer software or hardware, using standard diagnostic testing equipment and procedures. Troubleshoot network or connectivity problems for users or user groups. Back up network data. Create or revise user instructions, procedures, or manuals. Document help desk requests and resolutions. Maintain logs of network activity. Monitor industry websites or publications for information about patches, releases, viruses, or potential problem identification. Test repaired items to ensure proper operation. Train users in procedures related to network applications software or related systems. US ARMY, FORT BRAGG, NORTH CAROLINA Information Systems Specialist March 2012 - Present Manage backup, security and user help systems. Develop and interpret organizational goals, policies, and procedures. Develop computer information resources, providing for data security and control, strategic computing, and disaster recovery. Consult with users, management, vendors, and technicians to assess computing needs and system requirements. Meet with department heads, managers, supervisors, vendors, and others, to solicit cooperation and resolve problems. Provide users with technical support for computer problems. Recruit, hire, train and supervise staff, or participate in staffing decisions. Evaluate the organization's technology use and needs and recommend improvements, such as hardware and software upgrades. Purchase necessary equipment. Sipr Token Trusted Agent
Certifications
CPN
Skills
Disaster Recovery, Security, Staffing, Technical Support, Training, Cpn, Helpdesk, Team Player, Access, Adp, Firewall, Help Desk, Integration, Integrator, Lan, Maintenance, Networking, Testing, Help Desk Support, Operations
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Resume Overview

School Attended

  • TERRY SANFORD HIGH SCHOOL
  • FAYETTEVILLE TECHNICAL COMMUNITY COLLEGE
  • Military IT school

Job Titles Held:

  • Information Systems Specialist
  • SPECIALIST

Degrees

  • High School Diploma
    communication, Leadership

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