To be placed in a progressive, challenging and rewarding organization that will help me to develop a long-term career by achieving all the goals set by the organization with my experience and proficiency. 8 Year experience as Head of Information Technology, in the UAE. Experienced in Network and System administration with Windows & Linux. Development and Implementation experience of ERP for the current company. Over 10 years' experience in S/W Development using Microsoft Technologies. Database Administration experience with MS SQL Server & MySQL. Experienced in Service Oriented Architecture (SOA) with SOAP/Web Services. Recruitment Services Management Media Logging & Real-time Publishing HR Management & Applicant Tracking Systems Financial Reportage Management & Legal Documentation Hospital Administration & Healthcare Documentation Payroll & Inventory Management Document Management System Finance and Accounting
MS SQL Server, MySQL, Oracle, MS Access, Crystal Reports
INFORMATION AND COMMUNICATION TECHNOLOGY MANAGER October 2006National Taxi LLC － Dubai
Directs and ensures effective development of the IT Strategy and master plan for the company including ICT infrastructure, security and support systems in line with business requirements.
Ensures alignment of ICT strategy with business requirements and the selection of technology platforms.
Develops ICT policies, procedures and standards to govern and guide operations and ensure proper implementation at all times.
Reviews and updates ICT policies and procedures regularly to ensure they continue to meet business requirements.
Oversees selection of appropriate technology and tools for network, servers, PCs, printers, etc.
required for company operations.
Develops and maintains professional business relationships with vendors Works closely with Management to obtain input on Business Continuity and Disaster Recovery technical input for the development and installation of BCDR plan(s).
Implements and follows-up the progress and performance of agreed procedures to ensure actual achievement of BCDR plans objectives.
Oversees the operation of the help desk, provision of technical support and provides guidance and support as needed.
Manages the day-to-day operations of the ICT department, providing expertise, encouraging and ensuring teamwork, aligning work processes in order to achieve high performance standards, meet established targets, objectives and employee engagement in a motivated work environment and liaising with internal and external parties as necessary to facilitate the flow of business.
Managing all Software development/System implementation activities.
Oversees the designing and customizing of software with the aim of optimizing operational efficiency.
Perform and guide software testing and in fixing defects reported by users.
Analyze information to determine, recommend and plan installation of a new system or modification of the existing systems.
Consult with technical staff to evaluate interface between hardware and software, develop specifications and performance requirements.
Manage and Guide User Interface Designs and Database Designs with Visual Studio 2013/2005 and MS SQL Server 2012/2008/2005.
Ensure that GUI/Coding/Database standards are being followed.
MS Exchange server management, managing VPN connectivity between the company offices in different emirates.
Managing Data Backup and Recovery procedures.
SOFTWARE ENGINEER October 2000 to July 2006K.G. Information Systems Pvt. Ltd － Coimbatore, India
Team Lead for application technical support team responsible for application programming customizations, upgrades, data conversions, interfaces, and ongoing issue resolution.
Lead and engineer on developing Client-Server applications, and MIS tools and enterprise reporting implementations utilizing Web-based end-user interface.
Managed customers to ensure timely contact, issue resolution and customer satisfaction.
Subject Matter Expert to Technical Support, Systems Analysts and Help Desk teams.
Worked as primary DBA for all BPO Projects with databases SQL Server and MySQL.
Provided T-SQL Programming for Applications and Reporting requirements.
Developed and utilized Complex Stored-Procedures, Views, Queries and DTS (Data Transformation Services) in SQL Server 7.0-2000 to meet reporting needs.
Designed, developed, and implemented Enterprise Reporting System including Database Design, Extract and Load Processing, web-based front-end using ASP, and Crystal Reports Engine Trained novice engineers in approaching and debugging issues, provided leads on challenging issues and advised how to manage client expectations, enabling them to work independently while meeting performance standards.
Other duties included maintaining network and database integrity, preparation of reports, installation of software, and providing on-site application support and Training.
COMPUTER PROGRAMMER May 1999 to September 2000Cyborg Technologies － Cochin, India
Created Reports using Crystal Reports and Data Reports.
Worked as a faculty/project co-coordinator for student projects.
Trained on Java, SQL, COM and Help creation tools.
Trained on Testing using WinRunner and Test Director.
Provided on-site application installation, support and training.
Master of Computer Applications)
B.Sc : 1999Course Board / University Period Grade
M.C.A Bharathiar University M.G. University － Tamil Nadu Kerala, India
Visa Status : U.A.E. Residence
Nationality : Indian
Age : 38 (DOB: 10/20/1975)
Marital Status : MarriedDriving License : UAE (Dubai) Driving License
Personal Profile: Visa Status : U.A.E. Residence Nationality : Indian Age : 38 (DOB: 10/20/1975) Marital Status : Married Driving License : UAE (Dubai) Driving License