Enthusiastic Leader with 13 years of experience working with children ages 6 weeks to 12 years old. Passion driven with remarkable work ethnics. Demonstrate success in training team members and showing growth within department. Successful in conducting observations and providing feedback. Experienced with ITERS and have knowledge on NAEYC and NC Foundations for Early Learning and Development, as well as NC licensing regulations and laws.
Skills
Exceptional interpersonal communication
Adept at working with special needs children
MS Office proficient
Efficient multi-tasker
Staff training/development
Organized
Effective leader
Dependable
First Aid and CPR Certified
Employee scheduling
People-oriented
SIDS
Experienced with BrightWeb
Work History
12/2018 to Current
Infant, Toddler & Two's Education CoordinatorBright Horizons – City, STATE,
Provide support to teachers with classroom goals and curriculum planning. Monitor lesson plans to ensure they are following The World at Their Fingertips curriculum and being based on the emergent interest and development of the children in their care.
Provide observations and feedback to staff using many different observation tools including the World Quality Expectations (WQE), Quality Assurance Audit (QAA) and Job Performance Appraisals (JPA's).
Train new staff and provide ongoing training to current employees
Mastered the use of operational tools such as IMS and Brightstar.
Biult positive staff morale by strengthening the Better Together Comitee and focusing on team building.
Maintained children's files based on Bright Horizons and NC state guidelines and requirements.
Assist in supply ordering for classrooms and operational supplies, while staying within the P-Card and center budget.
Assisted in the hiring process and firing process, alongside the Director.
Plan daily and weekly schedule for a staff of 30+ employees.
Maintain transitions in a timely manner within the infant, toddler and early preschool department.
Collaborate on strategies with administrative team to enhance the quality of the program and increase enrollment.
Conducted tours to prospective families and current families as their child transitions.
Ensure that classrooms are providing inclusive environments to include all students and adjusting teaching style and methods.
Developed strategies and managed market communications to market Bright Horizons in many different ways. Took up head of the IBM Drive Facebook page.
Adhere to established policies, procedures and compliance for audit rating, sanitation and star rating. Achieved 5 star rating.
Built parent partnerships with families through excellent customer service and care.
Conduct intakes with families to ensure they understand Bright Horizons Mission and Philosophy, as well as policies and procedures.
Built positive staff morale by strengthening the Better Together Committee and focusing on team building.
09/2012 to 12/2018
Toddler Teacher/ Admin Support StaffBright Horizons – City, STATE,
Developed age-appropriate activities and programs for children 12 to 24 months old.
Delivered individualized programming and differentiated instruction for toddlers.
Monitored each student’s educational progress with individualized observations in Teaching Strategies Gold.
Followed childcare rules and regulations in accordance with the company and state licensing standards.
Instructed toddlers in health and personal habits, such as eating, resting and using the toilet.
Encouraged curiosity, exploration and problem-solving appropriate to children’s development levels.
Encouraged good behaviors using the positive guidance approach.
Meeting with parents for intakes, midway conferences and out takes.
Trained, coached and mentored all new staff to ensure smooth adoption to the Bright Horizons company for the last 3 years.
Conducted interviews, observations of staff, and sanitation checks
Conductcted center tours
Assisted with director and assistance director duties: file keeping, schedule planning, staff meetings, and overseeing staff
2009 to 2012
Childcare Worker/ SIte CoordinatorFran's Kids – City, STATE,
Communicated with children in developmentally appropriate way.
Communicated openly with children's parents about daily activities and behaviors.
Monitored and enforced adequate supply and material inventory.
Encouraged curiosity, exploration and problem-solving appropriate to children’s development levels.
Consistently enforced disciplinary limits for a structured environment conducive to learning.
Maintained a child-friendly environment with access to outdoor activities.
Maintained a safe play environment by emphasizing and maintaining cleanliness and organization.
Implemented curriculum.
Organized and engaged in recreational activities such as games and field trips.
Built constructive and open relationships with families with forthright yet friendly communication.
Oversee daily operations
Education
Expected in 2018
Bachelor of Arts: Early Childhood Education Administration Ashford University - San Diego, CA GPA:
Expected in 2015
Associate of Arts: Early Childhood Education Central Piedmont Community College - Charlotte, NC GPA:
Accomplishments
Earned Family Partnership Award 5 years in a row.
Received Training the Trainer certificate for Diversity Training.
Trained all new staff and prospective staff at Bright Horizons since 2015.
Increased new enrollment by conducting center tours to perspective families.
Succession Planning Candidate that was promoted within
Experienced in BrightWeb, Mary Ann Tocio University, Tadpoles, My Bright Day and Planning Platform
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