Livecareer-Resume
JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Encouraging analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Skills
  • Strong analytical skills, brand & Business Health Analysis.
  • Ability to handle complex, soft (as opposed to black and white) problems
  • Ability to manage and allocate budgets.
  • Strong communication skills.
  • Time and project management skills, including ability to work on multiple projects simultaneously.
  • Interpersonal communications and personal stress management.
  • Competitive Analyses
  • Consumer Insights
  • Problem-Solving Skills
  • Calendar Planning
  • Budget Management
  • Industry Knowledge
  • Sales Growth
  • Google workspace
Work History
11/2020 to 05/2021 Industrial Technician Clean Harbors, Inc. | Carencro, LA,
  • Reviewed equipment areas to observe conditions impacting design and identified solutions to technical issues that arose during installation.
  • Enhanced data gathering, extraction and analysis for diverse workflows and procedures.
  • Acted as team lead to manage over 15 co-workers.
  • Developed and enhanced personnel work instructions to clear up confusion and boost performance.
  • Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
  • Took on additional job duties during unexpected backlog, resulting in meeting project target date.
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
  • Established open and professional relationships with team members which helped resolve issues and conflicts quickly.
06/2016 to 04/2017 Assistant to the Chairman and CEO Naperville Community Unit School District 203 | Naperville, IL,
  • Prepared documents, reports and presentations for executives and board members using advanced software proficiencies.
  • Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
  • Conducted peer-mediations between co-workers to help resolve conflicts and reach agreements to settle disputes
  • Defined clear targets and objectives and communicated to other team members.
  • Organized positions by factors such as salary and status to develop effective categories and operational strategies.
  • Gathered information about multiple positions and related occupation with employee interviews, field observations and industry research.
  • Delivered targeted advise on issues such as applicable employment regulations, compensation strategies and internal systems to help companies update antiquated or ineffective approaches.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president
  • Increased awareness of products and services.
07/2018 to 02/2019 Clerical Assistant Quality Inn | City, STATE,
  • Assisted established management staff with operational oversight, business development and process improvement strategies.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
  • Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
  • Set overall vision and provided team leadership.
  • Identified individual employee's unique work styles and adapted management methods.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
  • Managed around 30 phone calls daily with wide range of clients.
  • Raised client intake by 2% each month.
06/2017 to 09/2017 Housing Authority Intern Housing Authority | City, STATE,
  • Partnered with managers to streamline inefficiencies and eliminate unsuccessful processes.
  • Molded team and embraced change to adapt within dynamic market.
  • Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
  • Supported personal needs of residents dealing with diverse conditions.
  • Solved grievances and complaints by collaborating with residents.
  • Strategized to improve resident care and satisfaction and held weekly meetings with directors to advocate for resident needs.
  • Conducted daily welfare checks and coordinated with facility staff to meet all resident needs.
  • Liaised between community programs and residents and counseled over 100 community and assisted living residents.
  • Promoted positive relations between residents and staff.
  • Offered friendly and efficient service to all customers, handled challenging situations with ease.
  • Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Resolved problems, improved operations and provided exceptional service.
Education
Expected in 05/2018 High School Diploma | Iroquois High School, Louisville, KY GPA:
  • Graduated with 3.8 GPA
  • Received Rotary Scholarship
  • Earned top honors at the SkillsUSA state championships in Louisville.
  • Advanced Program and Gifted & Talented
  • Graduated in Top 5% of Class
  • Elected President of SkillsUSA for the Iroquois Chapter

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Resume Overview

School Attended

  • Iroquois High School

Job Titles Held:

  • Industrial Technician
  • Assistant to the Chairman and CEO
  • Clerical Assistant
  • Housing Authority Intern

Degrees

  • High School Diploma

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