I Work well with design and production teams to strengthen the companies work needs and/or machinery, controls and development plans. I am Experienced in real-world, on-site conditions and laboratory environments. I have Good organizational, analytical and documentation skills. As a young self driven and motivated individual, I am looking to build a life long career so that i can present my skills and learn new skills in order to make myself and the company better.
Skills
Certifications and Licenses
Forklift Operator
Well-disciplined, hard-working and dependable with an open mind to learn
Experienced business professional with exceptional organizational skills
Analytical thinker who loves developing new skills
Dynamic and adaptable to any given work environment
TECHNICAL SKILLS
Microsoft Office Suite -Word, Power Point, Excel, Publisher, and Outlook
Expert in operating soundboards, playback tracks and related computer software to edit sound
Expertise in CyberLink PowerDirector, Corel VideoStudio, Adobe Premiere Elements, and Roxio
Equipment Testing and Troubleshooting
Test Results Documentation
Supervision & Leadership
Good Work Ethic
Training & Development
Planning & Organizing
Critical Thinking
PPE Use
Problem Resolution
Maintenance & Repair
Reliable & Trustworthy
Data Management
Inventory Management
Customer Relations
Mechanical Troubleshooting
Component and System Testing
Work Orders and Documentation
Coordination with Service Team
Hardworking and Dedicated
Experience
03/2021 to 10/2022
Industrial/Maintenance TechnicianSiemens Corporation – Des Moines, IA,
Operated hoists and tools to safely handle and move parts and equipment.
Adhered to safety, health and environmental rules and regulations to avoid workplace injury and machine productivity.
Diagnosed electrical, mechanical and plumbing problems to apply corrective action for operational efficiency.
Selected troubleshooting methodologies to find malfunctions in machine systems to conduct repairs.
Studied statistics, interpreted diagrams and analyzed requirements involved in production to improve efficiency of operations.
Adjusted plant equipment to maintain proper performance and safe operating conditions.
Installed and repaired basic mechanical systems, hydraulic systems, pneumatic systems and process control systems.
Mastered industry tools to adjust mechanical equipment, improving functionality and reducing downtime.
Conducted preventive maintenance and repairs on equipment.
Checked electrical components to identify defects and hazards and make necessary adjustments.
Diagnosed equipment malfunctions and performed repairs to restore equipment and maintain uptime.
Collaborated with building managers to assess ongoing needs and plan preventive maintenance schedules.
Conducted performance and safety inspections on equipment and machinery to maintain operational baseline.
Installed new systems, replacement parts and components to maintain proper operation.
Diagnosed problems with mechanical and electrical systems and equipment using advanced troubleshooting abilities.
Disassembled appliances to diagnose problems and facilitate repairs.
Responded to personnel queries and troubleshooting requests to provide repair services to improve operations.
Maintained clear and safe workspace areas to meet OSHA standards.
Scheduled preventive maintenance programs to keep equipment in good working condition.
Operated hand and power tools to complete repairs.
Completed basic carpentry tasks and installed shelves, hooks and closet rods to meet customer needs.
Implemented diagnostics to identify failures, determine parts and material requirements and facilitate repairs.
02/2020 to 07/2021
Picker/Lead ShipperDoTERRA Essential Oils – City, STATE,
Pull and pack product based on daily orders
Meet specifics of customer orders in a timely manner
Keep products separated, organized and in good rotation
Monitor product quality frequently, reporting problems to mitigate safety issues.
Prepared documentation to track and report on damaged or missing items.
Coached new staff preparing outgoing and receiving incoming shipments.
Logged inbound and outbound discrepancies for wrong products, incorrect quantities and damages.
Obtained required documentation to process shipments and support movement.
Directed warehouse team in stocking merchandise, pulling orders and setting up loads.
Organized deliveries by sorting and stocking receivables
Tracked inventory levels, handling aspects of shipping and receiving and kept accurate records.
Checked customer orders, labeling and documentation prior to shipment to avoid delays.
Monitored merchandise received and shipped from facility in computer system.
Compared bills of lading against actual merchandise received, inspected for damaged goods and coordinated distribution to correct departments.
Identified order discrepancies and damaged items and notified supervisor.
Maintained inventory of shipping materials and supplies.
Communicated with carrier representatives to follow specific procedures and make special delivery arrangements.
Prepared packages for shipping and determined most economical shipping methods.
Operated forklifts, hand trucks, or other equipment to load, unload, transport and store goods.
07/2019 to 01/2021
Cashier/Customer Service RepresentativePONKO CHICKEN – City, STATE,
Continually interface with guests to provide quick, friendly, and accurate service
Use POS system to complete customer’s orders, provide additional help with kitchen staff, deliver plates to pick up station and maintain a clean and orderly workspace.
Accepted cash and credit card payments, issued receipts and provided change.
Preserved appearance of store by arranging and replenishing displays and merchandise racks.
Processed sales transactions to prevent long customer wait times.
Used suggestive selling techniques to promote add-on sales.
Trained new team members in cash register operation, stock procedures and customer services.
Worked closely with front-end staff to assist customers.
Helped customers find specific products, answered questions and offered product advice.
Verified customer age requirement for alcohol or tobacco purchases.
Helped with purchases and signed customers up for rewards program.
Delivered high level of customer service to patrons using active listening and engagement skills.
Tracked company inventories, moved excess stock and arranged products to improve sales.
Answered customer questions and provided store information.
11/2017 to 04/2019
Customer ServiceOK CAFE – City, STATE,
A cashier/host for restaurant and “Takeaway” section
This Takeaway section is equipped with a deli, display clase with a variety of chilled entree's, and a self service bar of foods similar to those restaurant
The majority of my position is committed to bagging groceries appropriately, processing transactions, thoroughly managing and consistently replenishing the Takeaway store and accommodating costumers.
Implemented company processes to effectively resolve customer service issues.
Handled cash and credit card payments and returned receipts, change and payment cards to customers.
Volunteered to handle complaints and issues for manager during busy time periods.
Trained new team members on proper service methods and evaluated service delivery using quality assurance program.
Utilized active listening skills and asked open-ended questions to ascertain customer call needs.
Reviewed backordered products on daily basis, checking item availability and efficiently clearing shipping queues.
Located products through extensive researching and arranged for drop shipments for items located at different facilities.
Processed cash receivables, distributed receipts and uploaded payment information into computer systems.
Followed up with customers to gain feedback regarding company products and services.
Attended training sessions to grow knowledge of company products and services.
Updated customer information into account databases for future use.
Helped customers with merchandise purchases, exchanges and returns.
Education and Training
Expected in 12/2022 to to
Maintenance Engineering: Industrial Engineering Atlanta Technical College - Atlanta, GA GPA:
Expected in 01/2012 to to
High School Diploma: Tri-Cities High School - East Point, GA GPA:
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