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Independent Self Direction Support Broker Resume Example

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INDEPENDENT SELF DIRECTION SUPPORT BROKER
Professional Summary

Motivated [Job Title] with solid experience managing all levels of large-scale projects, including budgeting and administration. Effective project leader and problem-solver with advanced programming skills and a hardworking mentality. Seeking to apply expertise and extensive experience in software engineering to take on a challenging new role with a growing team.

Skills
  • Team leadership
  • Operations monitoring
  • [Tool] operation
  • Schedule +
  • Developmental Disabilities
  • Troubleshooting skills
  • Technical knowledge
  • Staff Management
  • Scheduling
Work History
Independent Self Direction Support Broker12/2018 to Current
State Of Oklahoma – Altus , OK
  • Advised clients on mortgage and housing conditions to identify successful properties and promote customer satisfaction.
  • Obtained agreements from property owners to place properties for sale with real estate firms.
  • Reviewed stop-loss reporting to customer accounts and ensured compliance with policies and procedures for release of information.
  • Directed clinical support of actuarial, underwriting and claims management in identifying and managing client specific risks and risk trends.
  • Oversaw contract performance with preferred partners by managing override payment, performance and projection.
Senior Licensed Practical Nurse 208/2018 to Current
Broome State Operations TC Day Habilitation – City , STATE

Provide medical and emotional support with individuals with Developmental Disabilities.

Maintain updated mandatory records of individuals receiving Day Habilitation Services at Tracy Creek Day Hab.

Administration of routine, emergency and as needed medications.

Respond to emergency medical and behavioral situations.

Communication with treatment team.

  • Interviewed patients to obtain medical information, weight and height measurements and vital signs.
  • Explained side effects from medications and provided in-depth education to patients on diabetes, asthma, cancer and other diseases.
  • Evaluated patient progress and responses to various treatments.
  • Ordered lab tests and interpreted test results and maintained patient records.
  • Provided counseling to patients and families and referred patients to other treatment facilities.
  • Maintained patient records and ensured patient privacy and clinical compliance.
  • Assessed patient conditions by performing thorough examinations and asking appropriate medical questions.
  • Measured and recorded weight, height, body temperature and blood pressure for average of [Number] patients per day.
  • Collected blood, tissue and other laboratory specimens and prepared for lab testing.
  • Provided patient education.
  • Established staff schedules and assignments based on facility needs and equipment availability.
  • Assigned employee areas, scheduled staff breaks and authorized overtime.
  • Initiated audit process to evaluate thoroughness of documentation and maintenance of facility standards.
  • Consistently complied with applicable laws and regulations and ensured facility adhered to Medicare and Medicaid regulations.
  • Monitored patient reactions to drugs and carefully documented progress of individuals participating in clinical trials.
  • Managed caseload of 20 clients, providing education, treatments, IV therapy, venipuncture and wound care.
  • Supervised ancillary staff of 10 on-call nurses.
  • Reviewed documentation for compliance with requirements and accuracy of information.
  • Ensured safety and well-being of patients.
  • Communicated goals, plans and progress to parents or guardians.
  • Conducted monthly patient case conferences, in-services and staff meetings to educate staff and facilitate good communication.
  • Cooperated and communicated effectively with physicians to ensure client satisfaction and compliance with set standards.
  • Participated in development of school safety plans that addressed areas of concern, including [Type] and [Type].
  • Performed vitals/glucose testing and assisted in administering injections and urinalysis.
  • Monitored Infection Control and Critical Incidents, Risk Management and Quality Improvement plans.
  • Evaluated patient care needs, prioritized treatment, and maintained patient flow.
  • Partnered with team of registered nurses to achieve overall well-being of all patients.
  • Investigated and reported issues relating to patient care or conditions that might hinder patient well-being.
  • Oversaw financial operations, producing invoices, processing payments and preparing deposits.
  • Collaborated with [Job title] on evaluation of care plan outcomes, implementing or adjusting interventions accordingly.
  • Circulated assigned floor to measure and record patients' fluid and food levels, implementing measures to promote healthy intake and output as necessary.
  • Provided basic patient care and treatment, such as administering [Type] tests, taking temperature and blood pressure and dressing wounds.
  • Responded to patient requests with appropriate clinical and personal assistance.
  • Clearly and thoroughly explained diagnoses, treatment options and procedures to patients and loved ones, checking in to verify understanding.
  • Protected patients and healthcare team members from infection by sterilizing equipment and reusable supplies.
  • Took samples such as blood and urine to complete diagnostic and routine assessment tests.
  • Documented patient information obtained from interviews concerning symptoms, medications and prior treatment.
  • Supported diagnoses by taking blood, urine or sputum samples from patients for laboratory testing.
  • Documented patient vitals, behaviors and conditions and communicated concerns to supervising [Job title].
  • Managed various general office duties such as answering multiple telephone lines, completing insurance forms and mailing monthly invoice statements to patients.
  • Worked effectively within healthcare teams on successful [Type] and [Type] initiatives.
  • Assessed patients' temperature, pulse and blood pressure and recorded in electronic medical records.
  • Reviewed patient history to verify conditions and current medications.
  • Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
  • Delivered oral medications, intramuscular injections and IV fluids to mitigate or resolve patient symptoms.
  • Gathered patient data, cleaned wounds and changed catheters as part of comprehensive support.
House Supervisor Sr. Licensed Practical Nurse 211/2013 to 08/2018
Broome State Operations – City , STATE

Provided direct supervision, training and support to direct care staff.

Assured quality care given to all individuals residing in IRA.

Maintained staff training records and assured completion of mandatory updates and training.

Provided on going necessary staff training.

Provided training to new employees and effective evaluation of new employees and feedback to the employee in regards to their progress and expectations while at work.

Maintained individual's personal finance ledger and dispensing and maintaining accurate record of individual's cash.

Addressed scheduling needs of the house per CSEA contract while assuring operational needs such as medical appointments were met while maintaining staff ratios per

Licensed Practical Nurse II01/1999 to 11/2013
Broome Developmental Center – City , STATE
  • Reviewed organization functions to stay up-to-date on procedures. 
  • Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
  • Oversaw and maintained patients' rooms, group living areas and nurse stations.
  • Engaged with patients using active listening and open-ended questioning to build meaningful relationships.
  • Checked supply availability and laid out instruments for [Type] patient rooms.
  • Established relationships with patients, caregivers and healthcare professionals to promote patients' personal care plan goal achievement.
  • Responded appropriately to physical, emotional and developmental needs of patients.
  • Obtained information about clients' medical history, drug history, complaints and allergies.
  • Answered call lights and aided in patient comfort and safety by adjusting beds, lights, bed rails, pillows, patient clothing and bedside tales or equipment.
  • Transported patients between rooms and appointments or testing locations.
  • Evaluated patients to identify and address wounds, behavioral concerns and medically-relevant symptoms.
  • Optimized daily workflow to boost patient outcomes and accomplish organizational objectives.
  • Assisted coworkers in switch from [Software] to [Software] and completed subsequent training sessions in [Number] days.
  • Promoted good oral and personal hygiene by aiding [Type] patients with shaving, bathing and teeth brushing.
  • Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
  • Managed and administered prescription and over-the-counter medications.
  • Collaborated with interdisciplinary healthcare teams to provide high-quality support to patients. 
  • Participated in fun activities, including [Type] and [Type] with patients each [Timeframe] to boost mood, improve overall memory and provide light entertainment.
  • Performed patient assessments, documented vital signs and reported changes to supervisors.
  • Followed and promoted protocols and procedures to ensure effectiveness, efficiency and safety.
  • Provided immediate assistance in emergency and routine paging situations to evaluate needs and pursue optimal care.
  • Gathered and documented patient vital signs on [Timeframe] basis.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Assessed patients' vital signs, documenting all information and recorded any pertinent changes to report to [Job title].
  • Provided continual advocacy for patients' welfare, rights and needs.
  • Employed mobility devices and [Type] equipment to lift patients from chairs to beds, following all safety procedures to avoid injuries.
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Worked with [Job title] to complete [Number][Type] and [Type] daily treatments.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Worked with peers, [Job title]s and [Job title]s in [Timeframe] meetings to brainstorm new activities for patients and discuss ways to resolve issues.
  • Maintained best-in-class standards for individualized care in [Number]-bed unit by continuously checking in with patients and families and quickly providing care.
  • Complied with all specific guidelines and performed hands-on nursing care to patients under RN supervision.
  • Turned and positioned patients to maintain comfort and minimize problems.
  • Coordinated and ensured safe patient living environment and assisted with daily living activities.
  • Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct administration of [Type] medications.
  • Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
Education
Associate of Science: Associate Degree in NursingExcelsior School of Nursing- City, State

Successfully completed RN course work .  I did not attend the Clinical weekend.

Associate of Science: Registered NursingSUNY Broome Community College- City, State
Licensed Practical Nurse1998Binghamton BOCES - City, State
High School Diploma1992Montrose Area High School- City, State
Certifications

Independent Certified Support Broker

Build Your Own Now

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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

81Good
Resume Strength
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  • Formatting
  • Word choice
  • Measurable results
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Resume Overview

School Attended

  • Excelsior School of Nursing
  • SUNY Broome Community College
  • Binghamton BOCES
  • Montrose Area High School

Job Titles Held:

  • Independent Self Direction Support Broker
  • Senior Licensed Practical Nurse 2
  • House Supervisor Sr. Licensed Practical Nurse 2
  • Licensed Practical Nurse II

Degrees

  • Associate of Science : Associate Degree in Nursing
    Associate of Science : Registered Nursing
    Licensed Practical Nurse 1998
    High School Diploma 1992

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