I am seeking an entry-level, case management or managerial position.
Skills
Microsoft Office Suite software
Clerical: Email, Fax, Copier, Scanner
Internet
Certifications: CPR, First Aid, Safety
Exceptional communicator
Problem solver
Trainer
Counselor
Sound Judgment
Manager
Self starter
Compassionate
Education
Bachelor of Arts: Psychology, Expected in 2014 Argosy University - Chicago, IL GPA:
Anticipated Graduation: June 2014
Associate of Arts: Psychology, Expected in 2012 South Suburban College - South Holland, IL GPA:
Experience
Independent Living Counselor, 10/2007 to Current Intercept Youth Services – Manassas, VA,
Manage the home and community activities of up to 10 developmentally-disabled clients. Responsibilities include but are not limited to: Conducting individual or group training for clients in the areas of personal care, daily living, and transportation.
Administer any necessary medication and document the health status of each client.
Exercise judgment in enabling each client to function in an independent lifestyle; yet providing guidance as needed.
Assistant Manager, 04/2011 to 2013 Theworks – Dumfries, VA,
Supervised up to four employees and managed the general operations of the boutique.
Oversaw inventory modifications. Duties encompassed: Use of point-of-sale system, merchandise assessment and pricing, acceptance of deliveries, and revenue handling.
Monitored and updated database of approximately 200 customers as needed.
Receptionist, 05/2006 to 12/2006 Rehmann – Toledo, OH,
Greeted clients and performed general, clerical duties such as: Answering phone calls, booking/confirming appointments, composing email, and faxing or scanning documents.
Maintained appointment book and approximately 300 customer accounts.
Routinely used online application to order and restock salon inventory.
Office Clerk, 2005 to 2006 Mission Linen Supply – Oxnard, CA,
Facilitated office operations comprised of: Answering phone calls, composing email, and faxing or scanning documents.
Gained valuable experience in corporate functions as well as in providing impeccable customer service.
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