I am seeking an entry-level, case management or managerial position.
Skills
Microsoft Office Suite software
Clerical: Email, Fax, Copier, Scanner
Internet
Certifications: CPR, First Aid, Safety
Exceptional communicator
Problem solver
Trainer
Counselor
Sound Judgment
Manager
Self starter
Compassionate
Education
Bachelor of Arts: Psychology2014Argosy UniversityChicago, IL
Anticipated Graduation: June 2014
Associate of Arts: Psychology2012South Suburban CollegeSouth Holland, IL
Experience
Independent Living Counselor11/2007 to CurrentTrinity ServicesJoliet, IL
Manage the home and community activities of up to 10 developmentally-disabled clients. Responsibilities include but are not limited to: Conducting individual or group training for clients in the areas of personal care, daily living, and transportation.
Administer any necessary medication and document the health status of each client.
Exercise judgment in enabling each client to function in an independent lifestyle; yet providing guidance as needed.
Assistant Manager05/2011 to 01/2013ZBoutiqueFlossmoor, IL
Supervised up to four employees and managed the general operations of the boutique.
Oversaw inventory modifications. Duties encompassed: Use of point-of-sale system, merchandise assessment and pricing, acceptance of deliveries, and revenue handling.
Monitored and updated database of approximately 200 customers as needed.
Receptionist05/2006 to 12/2006About Your FaceCalumet City, IL
Greeted clients and performed general, clerical duties such as: Answering phone calls, booking/confirming appointments, composing email, and faxing or scanning documents.
Maintained appointment book and approximately 300 customer accounts.
Routinely used online application to order and restock salon inventory.
Office Clerk01/2005 to 01/2006RhodiaChicago Heights, IL
Facilitated office operations comprised of: Answering phone calls, composing email, and faxing or scanning documents.
Gained valuable experience in corporate functions as well as in providing impeccable customer service.
