Livecareer-Resume
JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Career Overview
Empathic, effective, and motivated professional who combines clinical experience with compassion to meet the challenges facing today's health care organizations. Clear awareness of diverse backgrounds, alert to widely varied patient/customers needs and circumstances. Collaborative team player. Possess great leadership skills. Hardworking CNA skilled at wound care, mobility assistance and charting. Highly flexible and willing to work all shifts.Certified Nursing Assistant with experience serving chronically ill patients, including assisting with daily living activities and household tasks. Patient and highly compassionate. Understands mobility assistance needs Calm and level-headed under duress Charting expertise Quick problem solver Able to lift over 100 pounds Medical terminology knowledge Understands medical procedures Valid TN driver's license Trained in grooming and bathing Reliable transportation assistance Strong medical ethic Enthusiastic caregiver Clinical training Talent in obtaining/charting vital signs Excellent lab practices Qualified in specimen collection/processing Leadership skills Wound cleaning/care ability Team player ER experience Hardworking
Core Strengths
  • Strong organizational skills
  • Active listening skills
  • Sharp problem solver
  • Energetic work attitude
  • Customer service expert
  • Adaptive team player
Accomplishments

Customer Assistance

  • Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed.

Customer Service

  • Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.

Work Experience
02/2014 to Independent Distributor Community Health Association Of Spokane | Spokane Valley, WA,
  • Answered an average of 30 calls per day by addressing customer inquiring about products and new information.
  • Communicated with vendors regarding back orders availability, future inventory and special orders.
  • Provided an elevated customer experience to generate a loyal clientele.
  • Market the products by doing seminars in and out-of-state.
  • Running a Home Based Business.
  • Developing and managing my team to get new customers and potential distributors.
01/2011 to 05/2011 Emergency RoomTransporter University Of Pittsburgh Medical Center | Greensburg, PA,
  • Followed safe lifting techniques and individual resident lifting instructions.
  • Transported patients to other areas of the hospital in wheelchairs and gurneys.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Assisted with patient transfer and ambulation.
  • Maintained a clean, healthy and safe environment.
  • Helped patients move in and out of beds, baths, wheelchairs and automobiles.
09/2008 to 02/2011 Phlebotomist Piedmont Office Realty Trust, Inc. | Itasca, IL,
  • Greeted patients entering the clinic to ascertain what each customer wanted or needed.
  • Agency Work.
  • Go to different job assignments.
  • Sometimes staying longer at some assignments by request of the clients.
11/2008 to 07/2010 Patient Care Technician Mister Carwash | Merced, CA,
  • Maintained accurate records of patients care, condition, progress and concerns.
  • Monitored vital signs, such as blood pressure and pulse.
  • Tested and recorded blood glucose levels.
  • Changed sterile dressings.
  • Provided pre -and post- operative care Assisted nurses with wound care for pressure ulcers, bed sores, and surgical site wounds.
  • Perform EKG's Perform Phlebotomy.
05/2005 to 11/2008 Property Manager Roderick Johnson Housing | City, STATE,
  • Assisted in the management and oversight of multiple residential rental properties.
  • Set up efficient administrative systems, coordinate rent collection, handle tenant disputes.
  • Resolve legal issues.
  • Conducted residential tours for potential tenants and answered any questions.
  • Collected and kept careful records of rental payments.
2000 to 04/2005 Crew Leader Blood Assurance | City, STATE,
  • Drawn blood from potential donor's.
  • Complete all history and physical examinations required to determine donor suitability for plasmapheresis.
  • Work efficiently with donors to put them at ease when drawing blood.
  • Performed medical histories and assessments.
  • Have reciprocity drives for patients who need blood.
  • Positioned patients for optimal comfort before procedures.
  • Observed and documented patient status and reported patient complaints to the case manager.
Educational Background
Expected in 2018 Bachelor of Science | Business Administration Business Management Strayer University, Salt Lake City, UT GPA: GPA: 4.0

Business Administration GPA: 4.0 Business Management

Expected in Associate of Applied Science | Business Chattanooga State Community College, Chattanooga, TN GPA: Vice President of the Business Club Awarded the National Technical Honor Society Scholarship
Business Vice President of the Business Club Awarded the National Technical Honor Society Scholarship
Expected in 2012 Completed Advanced Customer Service Traning Completion of Computer Systems. Certificate of Aesthetics: Aesthetics | Aesthetic Chattanooga State Technical Community College, Chattanooga, UT GPA: GPA: 4.0 Vice President of the Business Club Awarded the National Technical Honor Society Scholarship

GPA: 4.0 Vice President of the Business Club


Awarded the National Technical Honor Society Scholarship Completed Advanced Customer Service Training

Expected in 1992 CPR Certification,Certified Nursing Assistant, Computer Training Certificate, Sales Essentials Certificate, Medical Secretary Training and Certificate, Phlebotomy Training and Certificate | Phlebotomy Sawyer Business College, Cleveland, Ohio GPA:

School went out of Business before I could get my certification.

Expected in 1991 Certificate | Medical Secretary Sawyer Business College, Cleveland, Ohio GPA:

School went out of business.

Skills

administrative, Agency, clerical, Computer Training, CPR, clientele, clients, Customer Service, data entry, filing, drawing, inventory, legal, managing, Market, Nursing Assistant, Phlebotomy, progress, Sales, seminars, answering phones, word processing

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Resume Overview

School Attended

  • Strayer University
  • Chattanooga State Community College
  • Chattanooga State Technical Community College
  • Sawyer Business College
  • Sawyer Business College

Job Titles Held:

  • Independent Distributor
  • Emergency RoomTransporter
  • Phlebotomist
  • Patient Care Technician
  • Property Manager
  • Crew Leader

Degrees

  • Bachelor of Science
  • Associate of Applied Science
  • Completed Advanced Customer Service Traning Completion of Computer Systems. Certificate of Aesthetics: Aesthetics
  • CPR Certification,Certified Nursing Assistant, Computer Training Certificate, Sales Essentials Certificate, Medical Secretary Training and Certificate, Phlebotomy Training and Certificate
  • Certificate

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