Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Career Overview
Empathic, effective, and motivated professional who combines clinical experience with compassion to meet the challenges facing today's health care organizations. Clear awareness of diverse backgrounds, alert to widely varied patient/customers needs and circumstances. Collaborative team player. Possess great leadership skills. Hardworking CNA skilled at wound care, mobility assistance and charting. Highly flexible and willing to work all shifts.Certified Nursing Assistant with experience serving chronically ill patients, including assisting with daily living activities and household tasks. Patient and highly compassionate. Understands mobility assistance needs Calm and level-headed under duress Charting expertise Quick problem solver Able to lift over 100 pounds Medical terminology knowledge Understands medical procedures Valid TN driver's license Trained in grooming and bathing Reliable transportation assistance Strong medical ethic Enthusiastic caregiver Clinical training Talent in obtaining/charting vital signs Excellent lab practices Qualified in specimen collection/processing Leadership skills Wound cleaning/care ability Team player ER experience Hardworking
Core Strengths
Strong organizational skills
Active listening skills
Sharp problem solver
Energetic work attitude
Customer service expert
Adaptive team player
Accomplishments
Customer Assistance
Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed.
Customer Service
Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.
Work Experience
02/2014 to Independent DistributorCommunity Health Association Of Spokane | Spokane Valley, WA,
Answered an average of 30 calls per day by addressing customer inquiring about products and new information.
Communicated with vendors regarding back orders availability, future inventory and special orders.
Provided an elevated customer experience to generate a loyal clientele.
Market the products by doing seminars in and out-of-state.
Running a Home Based Business.
Developing and managing my team to get new customers and potential distributors.
01/2011 to 05/2011Emergency RoomTransporterUniversity Of Pittsburgh Medical Center | Greensburg, PA,
Followed safe lifting techniques and individual resident lifting instructions.
Transported patients to other areas of the hospital in wheelchairs and gurneys.
Performed clerical duties, such as word processing, data entry, answering phones and filing.
Assisted with patient transfer and ambulation.
Maintained a clean, healthy and safe environment.
Helped patients move in and out of beds, baths, wheelchairs and automobiles.
09/2008 to 02/2011PhlebotomistPiedmont Office Realty Trust, Inc. | Itasca, IL,
Greeted patients entering the clinic to ascertain what each customer wanted or needed.
Agency Work.
Go to different job assignments.
Sometimes staying longer at some assignments by request of the clients.
11/2008 to 07/2010Patient Care TechnicianMister Carwash | Merced, CA,
Maintained accurate records of patients care, condition, progress and concerns.
Monitored vital signs, such as blood pressure and pulse.
Tested and recorded blood glucose levels.
Changed sterile dressings.
Provided pre -and post- operative care Assisted nurses with wound care for pressure ulcers, bed sores, and surgical site wounds.
Perform EKG's Perform Phlebotomy.
05/2005 to 11/2008Property ManagerRoderick Johnson Housing | City, STATE,
Assisted in the management and oversight of multiple residential rental properties.
Set up efficient administrative systems, coordinate rent collection, handle tenant disputes.
Resolve legal issues.
Conducted residential tours for potential tenants and answered any questions.
Collected and kept careful records of rental payments.
2000 to 04/2005Crew LeaderBlood Assurance | City, STATE,
Drawn blood from potential donor's.
Complete all history and physical examinations required to determine donor suitability for plasmapheresis.
Work efficiently with donors to put them at ease when drawing blood.
Performed medical histories and assessments.
Have reciprocity drives for patients who need blood.
Positioned patients for optimal comfort before procedures.
Observed and documented patient status and reported patient complaints to the case manager.
Educational Background
Expected in 2018Bachelor of Science | Business Administration Business ManagementStrayer University, Salt Lake City, UTGPA: GPA: 4.0
Business Administration GPA: 4.0 Business Management
Expected in Associate of Applied Science | BusinessChattanooga State Community College, Chattanooga, TNGPA: Vice President of the Business Club
Awarded the National Technical Honor Society Scholarship Business Vice President of the Business Club
Awarded the National Technical Honor Society Scholarship
Expected in 2012Completed Advanced Customer Service Traning
Completion of Computer Systems. Certificate of Aesthetics: Aesthetics | Aesthetic Chattanooga State Technical Community College, Chattanooga, UTGPA: GPA: 4.0 Vice President of the Business Club
Awarded the National Technical Honor Society Scholarship
GPA: 4.0 Vice President of the Business Club
Awarded the National Technical Honor Society Scholarship Completed Advanced Customer Service Training
Expected in 1992CPR Certification,Certified Nursing Assistant, Computer Training Certificate, Sales Essentials
Certificate, Medical Secretary Training and Certificate, Phlebotomy Training and Certificate | PhlebotomySawyer Business College, Cleveland, OhioGPA:
School went out of Business before I could get my certification.
Expected in 1991Certificate | Medical SecretarySawyer Business College, Cleveland, OhioGPA:
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Resume Overview
School Attended
Strayer University
Chattanooga State Community College
Chattanooga State Technical Community College
Sawyer Business College
Sawyer Business College
Job Titles Held:
Independent Distributor
Emergency RoomTransporter
Phlebotomist
Patient Care Technician
Property Manager
Crew Leader
Degrees
Bachelor of Science
Associate of Applied Science
Completed Advanced Customer Service Traning
Completion of Computer Systems. Certificate of Aesthetics: Aesthetics
CPR Certification,Certified Nursing Assistant, Computer Training Certificate, Sales Essentials
Certificate, Medical Secretary Training and Certificate, Phlebotomy Training and Certificate
