Independent Distributor Resume Example

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(555) 432-1000,
Montgomery Street, San Francisco, CA 94105

Customer-oriented, strategic-thinking sales professional with over 15 years of experience in building relationships, cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections, persuasively introducing products, implementing pricing models, inventory control and projections, vendor relations, territory development and revealing customer needs to deliver solutions.

  • Planning and coordination
  • Customer needs assessment
  • Product and service knowledge
  • Product merchandising
  • Post-sales support
  • Relationship development
  • Inventory management
  • Problem resolution
  • Invoice generation
  • Customer service
  • Communications
  • Supervision
Education and Training
Whetstone High School Columbus, OH Expected in High School Diploma : - GPA :
Investment Casting Institute Chicago, IL, Expected in : Various Technical And Management Classes - GPA :
Brenntag - Independent Distributor
Crescent, OK, 01/2005 - 03/2020
  • Increased personal revenue by 2-6% through keeping accurate records of markets, inventories and industry changes.
  • Stayed up to date on personal inventory and success rates to communicate and collaborate with customers.
  • Maintained relationships with customers for over 15 years by exceeding service and sales goals.
  • Landed all available new customer accounts through effective customer service and sales.
  • Cross-sold additional products and services to purchasing customers.
  • Educated customers on suitable products and services depending on age, needs and inventories to increase sales by 6-10%.
  • Updated product displays frequently according to market changes and company and personal sales goals.
  • Increased number of return customers by 100% through effective problem solving and conflict resolution.
  • Introduced customers to new offerings and updated accounts.
  • Assisted customers during selection process and helped choose perfect products to meet individual needs.
  • Identified customer needs to deliver relevant product solutions and promotions that met target budgets.
  • Prepared and processed contracts and order forms for new and existing customers.
  • Negotiated and closed deals with minimal oversight.
  • Developed relationships with customers and presented promotions that increased shelf space, sales and profit.
  • Met with store managers to discuss product needs, accomplish sales goals and facilitate sales growth.
  • Communicated effectively with clientele to maintain customer satisfaction and loyalty.
  • Cultivated professional client relationships by asking appropriate questions, identifying needs and providing insightful information regarding products.
  • Planned and followed through with inventory management for each store.
  • Collaborated with retailers to strengthen product exposure with optimal locations, shelf positions and signage.
  • Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
  • Learned customer needs and desires to suggest specific product options.
  • Resolved customer issues and offered continual support throughout sales, delivery and merchandising processes.
  • Forecasted sales for different accounts and managed inventory to ensure sufficient products at each site.
  • Created and implemented store displays, promoting sales and growth.
  • Consulted with long-term, new and prospective customers to understand needs and propose ideal solutions.
  • Cultivated long-term relationships with clients to accurately quote prices and terms that achieved customer objectives.
  • Established and serviced 15 accounts in assigned territory.
  • Presented professional appearance at all times and assisted with product placement and visual merchandising tasks.
  • Negotiated deals with retailers to increase products' exposure to consumers by gaining prominent display visibility.
  • Maintained accuracy for all inventory, sales and customer records over 15 years.
  • Answered customers' questions and addressed problems and complaints in person and via phone.
  • Promoted memorable shopping experiences resulting in increased customer retention and loyalty.
  • Provided accurate and detailed quotes for customers to maintain customer satisfaction.
Fedex Cross Border - Sales Representative
Winchester, VA, 01/2001 - 12/2004

Sales, delivery and service of Frito-Lay products.

Quality Food Centers - Assistant Store Manager
City, STATE, 01/1996 - 12/2020
  • Set schedules and delegated assignments based on team strengths to optimize floor coverage and service levels.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results.
  • Minimized waste by employing specific expense-tracking and cost-control strategies.
  • Fielded customer complaints, resolved disputes and answered questions to promote store engagement and effectiveness.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Coached and developed store associates through formal and informal interactions.
  • Encouraged professional growth and talent development in associates to increase performance in all areas.
  • Closely monitored customer behavior and purchasing preferences, offering constructive guidance to bolster services.
  • Collaborated with visual merchandising team to develop strategies to drive profitability.
  • Oversaw aspects of maintenance, inventory and daily activity management to provide optimized retail environment .
  • Conducted analysis to address productivity and employee needs which resulted in improved employee morale.
  • Maintained retail store presentation by overseeing merchandise replenishment, customer courtesy and inquiry response.
  • Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
Additional Information

I have a strong background in the investment casting industry. History of production management, process control, quality control, testing of metals, ceramic and waxes. Incoming inspections of materials needed for production, vendor ratings, machine shop, gang drill, lathes, shipping and receiving, inventory, about anything involved in the lost wax casting process.

With every bit of my experience I started at the bottom, learned as much as I could and developed skills from that education. I don't think I've ever asked an associate to do anything I haven't or wouldn't do.

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Resume Overview

School Attended
  • Whetstone High School
  • Investment Casting Institute
Job Titles Held:
  • Independent Distributor
  • Sales Representative
  • Assistant Store Manager
  • High School Diploma