Efficient service coordinator with more than 10 years experience in both academic and social service settings. Outstanding problem-solving and troubleshooting skills with adept leadership abilities. Effectively managed technically diverse staff through delivery consistent and responsive help desk services. Mastery of Homeless Management Information Systems software. Positive and caring student support professional with upbeat attitude and detail-oriented approach to meeting all student needs. Highly organized, proactive and flexible with strong critical thinking and planning abilities.Competent educator with 6+ years experience in both preschool and university environments. Strengths include classroom oversight, course planning and behavior management. Successful at collaborating with teachers, administrative leaders and support specialists to meet individual student needs. Skilled at building connections with students and strong communication skills combined with analytical and attentive nature.
Education and training
Team management and building
Customer service and relations
Planning and coordination
Act as a liaison between the buyer and the manufacturer of Young Living oils selling products and fostering a positive sales-based relationship between buyer and manufacturer. Provide class instruction on products and raindrop therapy.
Coordinated a support system implementing Homeless Management Information Systems (HMIS) software.· Trained end users on HMIS via on-line training sources· Provided technical / troubleshooting support for reports for 20 agencies· Coordinating team projects and weekly action plans· Maintained timely production of reports for both agencies serving the homeless populations and state grant sources.
Provided comprehensive academic advisement for successful degree completion for Adult Degree program. Assisted the professional student in navigating multiple university offices for compliance with all university policies.· Recruited and developed a Student Focus Group in collaboration with The School for Professional Studies team, class representatives, and alumni base. Maintained communication via face-to-face meetings and online communication formats.· Initiated an online Student Survey in collaboration with student representatives exploring current needs of students and possible resolutions. Provided detailed reports for the School for Professional Studies' Staff and Chairs of academic majors. · Developed recruiting opportunities in collaboration with The School for Professional Studies' team, professors, chairs, deans, and student representatives.· Organized orientation in collaboration with multiple campus services
CALIFORNIA STATE UNIVERSITY FULLERTON, CA
Classroom Instructor – Introduction to American StudiesTaught and developed introductory course; using culture as an analytical frame for understanding America during 4 time periods.BOWLING GREEN STATE UNIVERSITY – BOWLING GREEN, OH
Classroom Instructor – Cultural Pluralism in the United StatesTaught in both online and traditional classroom settings. Selected course materials. Held office hours.· Utilized Blackboard and Online Communities software to teach, manage, and direct individual students and groups enrolled in distance learning course. Determined virtual classroom management rubrics.
Classroom Instructor – Introduction to Women's StudiesTaught an interdisciplinary survey for women's experience emphasizing the interconnectedness of gender, class, ethnicity, and religion.
Appoquinimink School District -- Odessa, DE
Interim Position – Substitute TeacherTaught all subjects in a high school while providing parental critical health services.
Completed three semesters of graduate study; however, I was unable to complete program due to parental health crisis.
· Assisted single mothers with basic services and options as they transitioned to solvency.
· Traveled to Mexico and Russia providing services to orphanages, prisons, and construction projects for homes and school
· Volunteer experience in assisting women in crisis pregnancy, serving the homeless, and clients with recent prison release
· Worked in preschools with at-risk populations.
· Assisted in launch of three, non-denominational churches in Pasadena, Corona, CA, and Russia.
· Short term mission trips to Italy, France, Germany, Philippines, and Egypt
· Taught Biblical studies and facilitated small groups.
Completed three years of ministry school.
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