Charismatic and articulate relationship management expert honed by a multi-dimensional background brings solid business, promotions, sales, social media marketing, employee relations and event planning abilities to the table. Thrives on the dynamic interaction of groups and their goals to embody fresh ideas and fast implementation. Influential personality capitalizes on stellar listening and communication skills to bring efficacy to the organization and represent them highly favorably in public and promotional settings.
Skills
Relationship building & management
B2B cultivation, client service, & team leadership
Strategic selling & Direct Sales
Training & development
Product positioning & marketing
Branding: social media influence & blogging
Event planning & public speaking
Organization & presentation
Work History
Independent Consultant/Director, 01/2005 - 09/2021 Mary Kay Inc – City, STATE,
Direct Sales and Sales Team Building business supporting most iconic US skincare and cosmetic brand founded by Mary Kay Ash, named World's Greatest Female Entrepreneur
Started and built this independent beauty business 4 different times due to family moves in three different states. Derry, NH - Ontario, NY - Mooresville, NC
Provide consultation and product demonstration to clients individually, in small groups 4-6 or in classroom/seminar like settings 25+ (now also via Zoom)
Excel at networking and relationship management with both strong oral and written communication skills
Hold phenomenal product knowledge of skincare and cosmetic products and effects of use due to self driven education coupled by esthetic background
Actively listen to clients to understand needs/wants and find solutions and provide security in their purchases
Conduct sales of 20-30K annually and provide ongoing customer service
Travel as needed to client and team member locations within US
Versed in variety of lead generation methods (in person events, warm networking, person to person referrals, cold texting/emailing from event leads etc)
Produced digital marketing to use on social media using a variety of graphic programs such as PicCollage, PicArt, Canva etc.
Create promotional material for traditional marketing via paper advertisements through Publisher, Word, other online graphic sources to promote products
Versed in inventory management both manual and through software such as Beauty Advisor, MyCustomer App, etc.
Provide team coaching, training, mentoring in leadership capacity
Excel at small and larger scale event planning whether it be for coaching and training teams, hosting customer events, charitable fund-raising or annual unit celebrations
Present topics at events using engaging public speaking skills
Offer one on one life and business coaching to clients and team members
Esthetic Instructor, 07/2014 - 02/2016 Laird Institute Of Spa Therapy – City, STATE,
Using public speaking skills honed in Direct Sales, HR, etc. took lesson plans and created interactive atmosphere in classroom
Responsible to lead 5-10 students through all methods of esthetic practices through visual and hands on demonstrations with or without spa machinery or electric modalities
Prepare theory lessons and practical application demonstrations
Present (teach) teaching material to students in classroom and hands on clinical setting
Lead students in discussion of esthetic practices and situations in preparation of real world experiences
Coach students through obstacles and insure protocols were met in accordance with licensing expectations
Prepare and administer testing and clinical evaluations for students in accordance with State of NH guidelines
Human Resources Generalist/Event Coordinator, 01/2001 - 04/2002 Baker & McKenzie Law Firm – City, STATE,
Support International Executive offices of this world-wide law firm in all HR Generalist capacities
Provide Employee Relations coaching and counseling from high end to routine matters
Mediate conflict and issues in workplace and bring to compromising resolutions
Cultivate new vendors, negotiate best Claire, and maintain positive business relations
Recruiting: Use both traditional sourcing tools such as Internet based job banks (Indeed, etc.) to networking based prospect sourcing & local outlets
Review resumes, conduct phone screening and interviews
Extend offers, explained benefits and prepared employment letters
Conduct reference checks and facilitated intake & training of new employee
Source and manage temporary and support staff for all various business disciplines
Conduct all New Hire and Performance Management Orientations
Organize and build plan for events. Delegate responsibilities to committee members based on individuals' strengths and experiences
Produce Performance Management Reports for HR Mgr., COO & CFO
Instituted monthly hiring & termination reports via email to senior level executives
Create and maintain departmental Metrics & Objectives tracking spreadsheet
Prepare Federal EEO-1 report for 9 regional offices
Track and present budget requests for consideration for HR department needs
Education
Master of Esthetics And Esthetic Instructor: Esthetics Education, Expected in 2014 - Laird Institute of Spa Therapy - Bedford, NH GPA:
Graduated in the top of class 3.8 gpa
Recognized as student leader; invited to give graduation address
Professional in Human Resources: Society of Human Resource Management Certification, Expected in 2000 - DePaul University - Chicago, IL GPA:
Bachelor of Science: Sociology, Expected in 1994 - University of New Hampshire - Durham, NH GPA:
Awarded - Alpha Phi Sigma Honor Society
Double Minored: Political Science and Justice Studies
Dean's Admissions Ambassador
Awards
Miss Go-Give: Most coveted award in the Mary Kay Cosmetics organization: to provide support, guidance, coaching, training, inspiration, influence, impact, and service selflessly to others without regard or receipt of financial remuneration. Recipient of this award no less than 4 times in 15 years.
Unit Queen of Sales: Personal sales greater than 20K annually of cosmetic products. Recipient of this award no less than 4 times in 15 years.
Unit Queen of Sharing: Recruitment award for most new business team members in one fiscal year. Recipient of this award 3 times.
Baker & McKenzie Technology Launch: Recognized for efficiently and effectively staffing the team (for this major worldwide technology platform change project) within the international law firm.
Affiliations
Treasurer, BPW Londonderry: June 2017 to June 2018 Served as Co-Treasurer for this local NH division of the national chapter of Business & Professional Women's networking organization
Secretary, BPW Londonderry: June 2018 to November 2018 Served as Secretary for this local NH division of the national chapter of Business & Professional Women's networking organization (end date correlates to moving to NC)
LKNBNW member 2019 to Present Member, local LKN area business women's networking group
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