Independent Consultant Ceo resume example with 10+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

Results-driven marketing/outreach manager leader born to build strategic, successful campaigns to drive profits, increase market share and cement industry dominance for demanding customers. Focused, performance-minded manager with proven skills in project management, team building, stakeholder relations and campaign optimization. Ready to offer 10+ years of experience to new role dedicated to achieving exceptional results on tight timetables. Positive community involvement to contribute value to busy, effective teams. Well-versed in coordinating community events and collaborating with local hospice, medical and public safety institutions.

  • Market trend expertise
  • Recruiting and hiring top talent
  • Public relations understanding
  • Team development
  • Market strategies
  • Business development
  • Policy updates
  • Sales leadership
  • Relationship management
  • Regulatory compliance
  • Operating budgets
Community Liaison, 10/2021 to Current
Ascension HealthBirmingham, AL,
  • Provided community education about local medical facilities, hospice care and resources to enlighten and inform.
  • Represent Mercy Hospital as an active member of the community service organization.
  • Liaised with community members, business owners and officials to address current issues and find appropriate solutions.
  • Provide customer service, communication and maintain relationships with judicial/legal representative, mental health providers, healthcare professionals, law enforcement and other community organization working with mental health consumers.
  • Hold meetings with ALF's and community living administrators to problem solve and maintain positive relationships.
Independent Consultant, CEO, 04/2019 to Current
Sainz Management Group, INCCity, STATE,
  • Healthcare marketing/operational consultant for Assisting Living Facilities, Home Health Agencies and Adult Day Care Centers dealing in the Medicare and the Statewide Medicaid Managed Care System.
  • Cultivated and maintained industry relationships and customer partnerships to capitalize on opportunities and maximize business success.
  • Effectively negotiated contracts with several Managed Care Organization for contracted clients.
  • Consulted clients on how to perform creative successful outreach/marketing projects through virtual events and conferences.
  • Developed policies to align procedures with nursing home, assisted Living Facilities strategic initiatives and complied with statutory, regulatory, state and federal guidelines.
  • Worked closely with administrators to maintain day-to-day operations.
  • Reviewed and assessed staff processes, reducing hazards posed for residents and staff while promoting regulatory compliance.
Marketing and Community Relations Manager, 10/2018 to 02/2019
Florida Community Care, LLCCity, STATE,
  • Formulated, directed and coordinated marketing activities and policies to promote products and services, worked with advertising and promotion managers in other departments.
  • Directed the hiring, training, and performance evaluations of marketing and sales staff and oversaw their daily activities.
  • Coordinated, participated in promotional activities for trade shows, working with developers, advertisers, and production managers, to market products and services.
  • Managed the Marketing and Community Relations department for the Medicaid Long-Term Care Plus Plan in the State of Florida by strategizing with my team how to present to potential members residing in Adult Living Facility and Adult Day Care centers.
  • Helped in creating and submitted all marketing materials to AHCA’s Marketing Oversight Unit by the 5th of every month for approval.
  • Responsible for organizing from start to finish on all aspects of sponsoring LTC/MMA statewide associations conferences.
  • Oversaw special promotional events to drive positive media coverage, boost revenue and enhance sales.
  • Built and maintained corporate image, brand and identity.
  • Resolved interpersonal conflicts by listening, finding common ground and building relationships.
Senior Community Management Professional, 10/2012 to 09/2018
Humana Medical PlansCity, STATE,
  • Managed the Outreach Team across the state of Florida for the Long-Term Care (LTC) and Regions 9 – 11 for the Managed Medical Assistance (MMA).
  • Oversaw recruiting, onboarding and training new employees.
  • Met with my direct reports on a monthly basis to go over strategies and changes in their regions concerning any information on our competitors.
  • Supervised team and conducted performance reviews to evaluate and offer constructive feedback.
  • Responsible for the LTC/MMA budget of $1.2 Million on a yearly basis. Calculated and reported ROI on all events and statewide conferences.
  • Helped plan and organize Member Educational Events at company owned clinics and contracted MSO’s based specifically on raising the companies lowest HEDIS scores.
  • Responsible for organizing from start to finish on all aspects of sponsoring LTC/MMA statewide associations conferences.
  • Supervised pilot programs to reach out to our members to make sure they are receiving all the benefits that are offered to them on our plan.
  • Forecasted and assessed annual, quarterly and monthly goals by analyzing report data.
  • Collaborated with community-based organizations and key stakeholders to address community initiatives.
Medicare Benefit Representative for the SNP Plan, 05/2010 to 10/2012
United Healthcare Community PlanCity, STATE,
  • Interacted with senior population and conducted presentations at churches, centers and homes to sell and promote Medicare products.
  • Implemented and designed effective marketing strategies to adjust and sell insurance contracts.
  • Traveled throughout assigned territory and directly collaborated with community-based organizations to obtain referrals.
  • Explained advantages, disadvantages and features of policies to promote sales of Medicare plans.
  • Cultivated professional relations to establish long-term profitable partnerships.
  • Skillfully and patiently explained coverage options to potential policyholders, answering any questions or concerns.
  • Promoted UHC’s products (LTC, FHK, SNP) through effective outreach events with Community Based and Faith Based Organizations. Held 4-5 Outreach events per week.
  • Held trainings/lunch & learns on a monthly basis with the contracted medical centers and doctor’s office on all our products.
Education and Training
High School Diploma: , Expected in 12/1988
Robert Morgan Educational Center - Miami, FL
Websites, Portfolios, Profiles
  • www.
  • 2-15, Health, Life & Variable Annuity License - 03/2010
  • Appointed to Humana Inaugural Associate Congress Member. Voted in by my peers.

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Resume Overview

School Attended

  • Robert Morgan Educational Center

Job Titles Held:

  • Community Liaison
  • Independent Consultant, CEO
  • Marketing and Community Relations Manager
  • Senior Community Management Professional
  • Medicare Benefit Representative for the SNP Plan


  • High School Diploma

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