Independent Consultant Ceo resume example with 10+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
Summary
Results-driven marketing/outreach manager leader born to build strategic, successful campaigns to drive profits, increase market share and cement industry dominance for demanding customers. Focused, performance-minded manager with proven skills in project management, team building, stakeholder relations and campaign optimization. Ready to offer 10+ years of experience to new role dedicated to achieving exceptional results on tight timetables. Positive community involvement to contribute value to busy, effective teams. Well-versed in coordinating community events and collaborating with local hospice, medical and public safety institutions.
Skills
Market trend expertise
Recruiting and hiring top talent
Public relations understanding
Team development
Market strategies
Business development
Policy updates
Sales leadership
Relationship management
Regulatory compliance
Operating budgets
Experience
Community Liaison, 10/2021 to Current Ascension Health – Birmingham, AL,
Provided community education about local medical facilities, hospice care and resources to enlighten and inform.
Represent Mercy Hospital as an active member of the community service organization.
Liaised with community members, business owners and officials to address current issues and find appropriate solutions.
Provide customer service, communication and maintain relationships with judicial/legal representative, mental health providers, healthcare professionals, law enforcement and other community organization working with mental health consumers.
Hold meetings with ALF's and community living administrators to problem solve and maintain positive relationships.
Independent Consultant, CEO, 04/2019 to Current Sainz Management Group, INC – City, STATE,
Healthcare marketing/operational consultant for Assisting Living Facilities, Home Health Agencies and Adult Day Care Centers dealing in the Medicare and the Statewide Medicaid Managed Care System.
Cultivated and maintained industry relationships and customer partnerships to capitalize on opportunities and maximize business success.
Effectively negotiated contracts with several Managed Care Organization for contracted clients.
Consulted clients on how to perform creative successful outreach/marketing projects through virtual events and conferences.
Developed policies to align procedures with nursing home, assisted Living Facilities strategic initiatives and complied with statutory, regulatory, state and federal guidelines.
Worked closely with administrators to maintain day-to-day operations.
Reviewed and assessed staff processes, reducing hazards posed for residents and staff while promoting regulatory compliance.
Marketing and Community Relations Manager, 10/2018 to 02/2019 Florida Community Care, LLC – City, STATE,
Formulated, directed and coordinated marketing activities and policies to promote products and services, worked with advertising and promotion managers in other departments.
Directed the hiring, training, and performance evaluations of marketing and sales staff and oversaw their daily activities.
Coordinated, participated in promotional activities for trade shows, working with developers, advertisers, and production managers, to market products and services.
Managed the Marketing and Community Relations department for the Medicaid Long-Term Care Plus Plan in the State of Florida by strategizing with my team how to present to potential members residing in Adult Living Facility and Adult Day Care centers.
Helped in creating and submitted all marketing materials to AHCA’s Marketing Oversight Unit by the 5th of every month for approval.
Responsible for organizing from start to finish on all aspects of sponsoring LTC/MMA statewide associations conferences.
Oversaw special promotional events to drive positive media coverage, boost revenue and enhance sales.
Built and maintained corporate image, brand and identity.
Resolved interpersonal conflicts by listening, finding common ground and building relationships.
Senior Community Management Professional, 10/2012 to 09/2018 Humana Medical Plans – City, STATE,
Managed the Outreach Team across the state of Florida for the Long-Term Care (LTC) and Regions 9 – 11 for the Managed Medical Assistance (MMA).
Oversaw recruiting, onboarding and training new employees.
Met with my direct reports on a monthly basis to go over strategies and changes in their regions concerning any information on our competitors.
Supervised team and conducted performance reviews to evaluate and offer constructive feedback.
Responsible for the LTC/MMA budget of $1.2 Million on a yearly basis. Calculated and reported ROI on all events and statewide conferences.
Helped plan and organize Member Educational Events at company owned clinics and contracted MSO’s based specifically on raising the companies lowest HEDIS scores.
Responsible for organizing from start to finish on all aspects of sponsoring LTC/MMA statewide associations conferences.
Supervised pilot programs to reach out to our members to make sure they are receiving all the benefits that are offered to them on our plan.
Forecasted and assessed annual, quarterly and monthly goals by analyzing report data.
Collaborated with community-based organizations and key stakeholders to address community initiatives.
Medicare Benefit Representative for the SNP Plan, 05/2010 to 10/2012 United Healthcare Community Plan – City, STATE,
Interacted with senior population and conducted presentations at churches, centers and homes to sell and promote Medicare products.
Implemented and designed effective marketing strategies to adjust and sell insurance contracts.
Traveled throughout assigned territory and directly collaborated with community-based organizations to obtain referrals.
Explained advantages, disadvantages and features of policies to promote sales of Medicare plans.
Cultivated professional relations to establish long-term profitable partnerships.
Skillfully and patiently explained coverage options to potential policyholders, answering any questions or concerns.
Promoted UHC’s products (LTC, FHK, SNP) through effective outreach events with Community Based and Faith Based Organizations. Held 4-5 Outreach events per week.
Held trainings/lunch & learns on a monthly basis with the contracted medical centers and doctor’s office on all our products.
Education and Training
High School Diploma: , Expected in 12/1988 Robert Morgan Educational Center - Miami, FL GPA:
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