LiveCareer-Resume

independent business owner resume example with 12+ years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

I am confident that my intensive background in communication and customer service will be an asset to your company. I have excellent verbal and communication skills and great motivational and interpersonal skills. I am dependable and enjoy working with people. I have a great personality, detail oriented and I am able to work independently. I am an excellent communicator and demonstrate success and experience operating multiple software applications. I am a hard worker and quick leaner. I am self-driven, results oriented with a positive outlook and clear focus on high quality business relations. If given the opportunity to work with your company I will show you that I am the best candidate for this job.

Skill Highlights
  • Proficient in Microsoft Office
  • IVR Central
  • Stronger organizational skills
  • Sharp problem solver
  • Staff Suite
  • Campus View
  • Google Docs
  • Active listening Skills
Work Experience
07/2015 to Current Independent Business Owner University Of Southern California | San Diego, CA,

•Run and operate my own business by marketing products for large companies

•Attend all Events associated with my business

•Show my business opportunity to people who are looking for more in life

•Counsel regularly with my mentors

•Read books and listen to trainings for self improvement and growth every day

•Help others to become successful

•Give out sample bags to potential customers

•Conduct Grand Openings for new Independent Business Owners with our Association

04/2013 to 05/2014 Admissions Advisor Democracy Prep Public Schools | Las Vegas, NV,
  • Interview potential students via telephone.
  • Advise students using a consultative method while building trust and rapport Assist students with program selection and filling out enrollment agreements.
  • Guide accepted student through the student orientation process.
  • Communicate, handle student questions, needs and concern throughout their first week of class.
  • Participate in daily team meetings and trainings regarding student progress through the admissions process and student retention.
  • Achieve daily metrics, such as call volume and talk-time to pipeline management, as determined by the Director of Admissions and Student Management.
  • Motivate, encourage and drive team to be successful.
11/2011 to 03/2013 Quality Assurance Representative/Assistant Trainer Oakleaf Village Of Raleigh | Linton, IN,
  • Completed 20 monitors per each assigned associate in accordance with Advent Advantage requirements monthly Provided personal and proactive feedback to agents daily, weekly and monthly Worked with team leads and management to ensure that all agents are meeting quality standards Delivered New Hire training for our two week training programs for new and experienced agents Detailed rewards and recognition programs as outlined by Advent Financial Remained knowledgeable on product information to deliver quality coaching Any other duties and responsibilities assigned by management of the company.
05/2010 to 09/2010 Account Executor Holt Of California | Yuba City, CA,
  • Recruited, hired and trained workers to staff work sites according to their requirements Managed the workers on my books at the job sites Located companies who needed workers and set up the accounts for each job site Ensured pay rate was set up for the client and the payroll was set up for the each worker Establish relationships with the companies for future business.
03/2006 to 09/2009 Service and Sales Representative Wachovia Bank | City, STATE,
  • Serviced customers' accounts as needed Sold and opened new accounts for new and retaining customers Provided unmatched service to every customer Peer mentored team members to provide career development options Worked on service projects within the company to increase customer loyalty.
07/2005 to 2006 After School Program Coordinator New Hope Academy Elementary School | City, STATE,
  • Eagles - After School Program Coordinator Organized After School Programs Assisted students with homework to ensure understanding Assigned tutors for students based on their personal needs/areas of opportunity Communicated with parents on the progress of their learning.
09/2005 to 01/2006 Server J. Alexander's Restaurant | City, STATE,
  • Assisted with opening and closing.
  • Interacted with customers to ensure satisfaction and worked with teams to maintain goals weekly.
05/2005 to 07/2005 Interim Freedom Schools | City, STATE,
  • Transported students to and from school site.
  • Responsible for getting breakfast and lunch to students.
  • Worked on reading strategies with students to maintain success.
  • Made sure all students were in their designated classes.
08/2002 to 12/2002 Sales Representative Vector Marketing | City, STATE,
  • Responsible for setting up appointments and selling product.
  • Responsible for going to customers homes and presenting the product.
  • Met with other team members to discuss goals and accomplishments.
Education and Training
Expected in December 2004 to to Bachelor of Arts | Mass Communication/Broadcasting Winthrop University, Rock Hill, South Carolina GPA:
Mass Communication/Broadcasting
Skills

Customer service, coaching, client, filling, Microsoft Office, Quality Assurance, Completing quality monitors, payroll, rapport with customers, professional and friendly, sales and customer service training, careful and active listener

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Resume Overview

School Attended

  • Winthrop University

Job Titles Held:

  • Independent Business Owner
  • Admissions Advisor
  • Quality Assurance Representative/Assistant Trainer
  • Account Executor
  • Service and Sales Representative
  • After School Program Coordinator
  • Server
  • Interim
  • Sales Representative

Degrees

  • Bachelor of Arts

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