inbound trainer specialist resume example with 8+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • :

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

  • Customer Service
  • Speech Clarity
  • Sales Script Adjustments
  • Active Listening
  • Documentation and Recordkeeping
  • Time Management
  • Attention to Detail
  • Verbal and Written Communication
  • Relationship Building
  • Microsoft Office
  • Microsoft Excel
  • Data Entry
  • Quality Assurance
  • Appointment Scheduling
  • Client Needs Assessment
  • Multi-Line Telephone Systems
  • New Hire Coaching
  • Goal Driven
  • Reliable
Inbound Trainer/Specialist, 06/2017 to 10/2021
True Value Distribution CenterCity, STATE,
  • Attached identifying tag or labels to materials or marked information on cases, bales, or other containers.
  • Demonstrated great teamwork skills with staff members involved in production and transport.
  • Updated inventory and production information using warehouse management systems and scanner guns.
  • Stored items in orderly and accessible manner in warehouse tool rooms, supply rooms, or other areas.
  • Examined packages and goods for damage and notified vendors of replacement needs.
  • Prepared inventory for shipment by attaching tags and labels.
  • Maintained business operations by communicating with coworkers and managers.
  • Received, stored and shipped goods and materials.
  • Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
  • Monitored work areas for cleanliness and functionality and removed obstacles for safety.
  • Tracked inventory and conducted cycle counts to maintain accurate records.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • Operated forklift and pallet jack to transport heavy loads.
  • Printed accurate labels and applied to boxes, crates and containers prior to shipment.
  • Read orders to obtain item numbers and located merchandise in bins or on shelves.
  • Received and counted stock items, recording data manually or on computer for inventory purposes.
  • Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
  • Packed products into designated boxes, taking care to protect items from damage or shifting during transport.
  • Stored and organized items in tool or supply rooms, allowing for easy retrieval.
  • Issued supplies, materials and products to team members based on information from requisitions.
Warehouse Associate/Seasonal Worker, 01/2016 to 07/2016
Target Distribution CenterCity, STATE,
  • Lifted materials of varied weights on regular basis.
  • Packed and labeled merchandise to prepare for loading and shipment to customers.
  • Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
  • Unloaded incoming products off trucks, sorted items in staging area and transported items to final storage locations.
  • Prepared inventory for shipment by attaching tags and labels.
  • Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.
  • Operated forklifts to fill or empty overhead spaces.
  • Examined packages and goods for damage and notified vendors of replacement needs.
  • Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.
  • Labeled customer packages to prevent unnecessary delays in loading and shipping of ordered goods.
  • Rejected deliveries containing damaged items or shortages and corresponded with shipper to rectify issues.
  • Routed received merchandise to proper storage areas according to product specifications.
  • Operated forklifts, power jacks and other motorized equipment to locate and transport material.
  • Identified and reported inventory discrepancies to supervisor with recommendations for correction.
  • Inspected and recorded incoming and outgoing orders for count, damage and dates.
  • Recorded shipment data for reporting, accounting or recordkeeping purposes.
Front Office/Secretary, 04/2011 to 01/2012
CommuniCare Behavioral HealthCity, STATE,
  • Maintained positive working relationship with fellow staff and management.
  • Handled incoming calls and directed callers to appropriate department or employee.
  • Assisted organizational efforts by filing, entering data and answering phones.
  • Maintained front desk to provide positive first impression.
  • Received and distributed mail, letters and packages.
  • Answered phones and routed voicemails to respective employees.
  • Coordinated support to facilitate general office operations.
  • Identified treatment goals based on individual diagnosis and history.
  • Supported and counseled clients with drug and alcohol addiction.
  • Assessed patients in active drug and alcohol withdrawal and provided interventions to manage physical and psychological withdrawal symptoms.
  • Understood and followed oral and written directions.
  • It was my responsibility to administer drug test to clients before group or individual sessions.
  • Document and keep detailed logs of test results and report to the proper agency.
Airfield Manager/Base Operations, 08/1997 to 02/2000
United States Air ForceCity, STATE,
  • Checked the flight line hourly to ensure safety
  • Check, Graph and maintain flight plans
  • Identified security issues, drafted incident reports and contacted law enforcement when needed.
  • Managed CCTV, access control, security lighting, gate systems and incident management systems.
  • Operated command and control center systems and equipment.
  • Maintained and updated daily event logs and entry authority lists.
  • Delivered security on immediate response basis, which greatly reduced flight risk.
  • Collaborated with external agencies to coordinate traffic movement and resource deployment.
  • Updated Air Force commanders on aircraft and forces' status.
  • Supported decision-making by interpreting graphic displays and information.
  • Reviewed emergency action messages, extracted relevant information from emergency orders and sent instructions to guide forces.
  • Maintained a Top Secret Clearance
Education and Training
High School Diploma: , Expected in 06/1997 to Woodland Senior High School - Woodland, CA

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Resume Overview

School Attended

  • Woodland Senior High School

Job Titles Held:

  • Inbound Trainer/Specialist
  • Warehouse Associate/Seasonal Worker
  • Front Office/Secretary
  • Airfield Manager/Base Operations


  • High School Diploma

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