Hard-working Supervisor with exceptional experience leading teams, delivering results, and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies. Quick-thinking Supervisor recognized for success in guiding teams and boosting performance. Practical problem-solver with excellent issue and conflict resolution skills to drive team and organizational success. Highly effective and knowledgeable in process improvement and inventory control. Solid operations management professional with record of accomplishment as Lead Supervisor in large or small groups. Flexible approach for changing production loads and equipped with sound understanding of effective safety policies. Always ready to pitch in and help employees complete daily workloads.
- Priority management
- Inventory oversight
- Team Building
- Staff Management
- Business planning
- Business Development
- Work well by myself or within team environment
- Computer literate
- Calm and enjoy helping people
- Computer proficiency
- Completed professional development in Internet Security
- Relevant Coursework Completed: Security & Critical Thinking
- Continued education in Southern New Hampshire University
- Dean's List - Fall Semester, 2017
Van Buren, AR, 06/2013 - 02/2014
- 003Unloaded pallets and deliveries and organized products in warehouse.
- Double-checked cargo inventories and documentation for accuracy.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Regularly reviewed invoices and double-checked orders.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
- Inspected incoming and outgoing shipments to identify discrepancies with records.
- Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
- Sorted and delivered materials to different work areas and staff.
- Handled day-to-day shipping and receiving overseeing more than 300 packages per day
- Double-checked cargo inventories and documentation for accuracy
- Unloaded pallets and deliveries and organized products in warehouse
Williamsburg, VA, 04/2008 - 07/2013
- Delivered superior customer service in every interaction and skillfully resolved conflicts.
- Supervised entire production process, from incoming materials and line preparation to quality assurance inspections and product shipping.
- Learned every team members' role to offer skilled backup during shortages and high-volume periods.
- Worked with management team to implement proper division of responsibilities.
- Evaluated employee performance and coached and trained to improve weak areas.
Brenham, TX, 04/2002 - 07/2007
- Engaged with customers to effectively build rapport and lasting relationships.
- Helped customers locate products and checked store system for merchandise at other sites.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Completed orders and organized product deliveries to meet customer timetables.
- Processed product returns and assisted customers with other selections.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
East Ridge, TN, 08/1996 - 03/2001
- Planned operations to meet established schedules, factoring in order demands and business forecasts.
- Conducted training sessions to educate employees on best practices and procedures to increase profitability.
- Directed workforce planning, customer retention and customer service management for multiple locations.
- Collaborated with technical and administrative teams to develop and implement successful corrective plans.
- Maximized resource utilization and achieved production targets by managing day-to-day usage of department resources.
- Dedicated to expanding client bases by building lasting relationships.
- Transformed underperforming teams into productive, profitable teams.
- Brought in exceptional candidates to boost team productivity and operational efficiency.
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Resume Overview
School Attended
- St Cloud Technical College
- Southern New Hampshire University
Job Titles Held:
- Inbound Receiver
- Lead Supervisor
- Sales
- Area Manager
Degrees
- No Degree
- Associate of Science
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