LiveCareer-Resume

in home supportive services resume example with 14+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Enthusiastic [Job Title] eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of [Task] and [Task] and training in [Skill]. Motivated to learn, grow and excel in [Industry]. Client-focused Social Services Director with background in managing social work programs and highly educated in laws relating to welfare and crisis intervention. Determined employee with over [Number] years of leading highly effective and talented teams. Capable of remaining composed in all situations. Practiced at enhancing community support with forward-thinking strategies and skilled leadership over teams and resources. Well-organized, industrious and dedicated to boosting support to meet expanding requirements. Bilingual fluency in [Language] and [Language]. Experienced [Job Title] with over [Number] years of experience in [Industry]. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits.

Skills
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Education
Strayer University Washington, DC Expected in 12/2017 ā€“ ā€“ Bachelor of Arts : Business Administration And Management - GPA :
  • Minored in Accounting
University of Phoenix Tempe, AZ Expected in 09/2016 ā€“ ā€“ Bachelor of Arts : Accounting And Business Management - GPA :
  • Minored in Finance
Work History
IHSS - In Home Supportive Services
City, STATE, 01/2007 - Current
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Transported patients between rooms and appointments or testing locations.
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Promoted good oral and personal hygiene by aiding [Type] patients with shaving, bathing and teeth brushing.
  • Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
  • Participated in fun activities, including [Type] and [Type] with patients each [Timeframe] to boost mood, improve overall memory and provide light entertainment.
  • Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct administration of [Type] medications.
  • Worked with peers, [Job title]s and [Job title]s in [Timeframe] meetings to brainstorm new activities for patients and discuss ways to resolve issues.
  • Worked with [Job title] to complete [Number] [Type] and [Type] daily treatments.
  • Evaluated patients to identify and address wounds, behavioral concerns and medically-relevant symptoms.
  • Obtained client medical history, including medication information, symptoms and allergies.
Al's Company Name - ILS Administrator
City, STATE, 04/2011 - 12/2017
  • Improved information collection and recordkeeping accuracy by creating, updating and managing customer communications.
  • Interpreted management directives to define and document administrative staff processes.
  • Successfully juggled multiple projects simultaneously to aid executive leaders.
  • Assisted executive leaders in decision-making procedures by creating daily reports to advise leaders on corrective actions and process improvements.
  • Managed scheduling, travel arrangements, communications screening and other administrative support tasks for [Type] personnel.
  • Developed revisions to [Type] systems and procedures by evaluating operational practices and identifying improvement opportunities.
  • Established positive working relationships with colleagues, manager and customers through regular communication and effective anticipation of needs.
  • Utilized proven problem-solving methods in accordance with company policy to enhance client satisfaction.
  • Computerized office activities, maintained customer communications and tracked records through delivery.
  • Documented residents' behavior in terms of mental status, sleeping and eating patterns in medical record books.
  • Helped clients manage money, pay bills and shop for groceries or personal items.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Recorded vital signs, such as temperature, blood pressure, pulse, or respiration rate, as directed by medical or nursing staff.
  • Planned, prepared and served meals and snacks according to prescribed diets.
  • Determined specific needs and provided most appropriate level of services to ensure well-being.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Replaced bandages, dressings and binders to care for wounds and encourage healing.
  • Remained alert to problems or health issues of clients and competently responded.
  • Helped clients maintain optimal health by overseeing medication administration and all doctor's appointments.
  • Transported children to and from school, activities and appointments.
  • Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
  • Helped clients with hygiene-related tasks such as brushing teeth, bathing, grooming and toileting.
  • Arranged domestic and international travel plans and itineraries, including flight, car service and restaurant reservations.
  • Identified needs and coordinated plans for travel and out-of-town functions.
  • Maintained appropriate filing of personal and professional documentation.
  • Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
  • Monitored and assisted residents through individual service plans modulated by the facility.
  • Recognized and reported abnormalities and/or changes in patients' health status to case manager.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Assisted patients with personal requirements, including keeping spaces clean and helping with grooming.
  • Shopped for groceries regularly in order to keep house stocked with necessities.
  • Conferred with [Job title] to discuss patient condition and medical care, helping to optimize treatments and enhance outcomes.
  • Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
L.A.P.D. Van Nuys Division - Volunteer - Cadet
City, STATE, 06/1993 - 09/1993
  • Organized individual referrals to obtain community service, including advocating for needs and resolving roadblocks.
  • Conducted community workshops to promote different programs and educate public on available services.
  • Implemented curriculum with life-based approach.
  • Documented student behaviors, interventions and results to assist lead teacher.
  • Spoke with parents about student needs to garner additional support.
  • Kept clients engaged in social networks and communities.
  • Increased level of independence by providing daily undertakings that promote self-management by assisting consumers in their daily personal tasks including bathing and dressing.
  • Set up visual aids, equipment and classroom displays to support mentor teacher's lesson delivery.
  • Worked with individual students to provide personalized educational, behavioral and emotional support.
  • Kept learning environments focused, inclusive and supportive at all times.
  • Redirected students using Positive Behavior Support (PBS).
  • Communicated nonverbally with children to provide comfort, encouragement and positive reinforcement.
  • Led activities that developed students' physical, emotional and social growth.
  • Kept track of allergies and dietary restrictions, verifying correct meals and snacks were given to campers.
  • Transported and escorted program participants to and from activities and on field trips.
  • Factored-in abilities, needs and interests of participants in development of events and programs.
  • Designed enjoyable and innovative customized training programs based upon fitness goals.
  • Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.

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Resume Overview

School Attended

  • Strayer University
  • University of Phoenix

Job Titles Held:

  • In Home Supportive Services
  • ILS Administrator
  • Volunteer - Cadet

Degrees

  • Bachelor of Arts
  • Bachelor of Arts

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