LiveCareer-Resume

in home support services resume example with 5+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Reliable with strong ability in fast learning and working hard. Offering reliability, leadership, and great customer service. Highly organized, proactive, punctual with team oriented mentality. Fast paste worker with ability to multitask. Makes sure customers needs are Always first .

Skills
  • Client safety and first aid
  • Compassionate client care
  • Behavior redirection
  • Quality program protocols
  • Coordination skills
  • Active listening
  • Supervision and training
  • Team training and development
  • Employee scheduling
  • Fast learner
  • Schedule management
  • Leadership and team building
  • Staff training
  • Communication skills
  • Calm under pressure
  • Staff supervision
  • Exceptional customer service
  • Strong work ethic
  • Friendly
  • Approachable
  • Energetic
  • Reliable
  • Currency and coin counter
  • Excellent communication skills
  • Bilingual in spanish
Education and Training
Pittsburg Senior High School Pittsburg, CA Expected in 06/2015 High School Diploma : - GPA :
Experience
Western Alliance Bancorporation - In Home Support Services
New York, NY, 07/2018 - Current
  • Supervised medication administration, personal hygiene and other activities of daily living.
  • Improved patient outlook and daily living through compassionate care.
  • Maintained clean and well-organized environment to promote client happiness and safety.
  • Helped transition patient between bed, wheelchair and automobile to provide safe mobility support.
  • Fostered independence in disabled individuals while closely monitoring safety at all times.
  • Helped clients stay happy and healthy by providing mental and emotional support.
  • Conducted games and other activities to engage clients and provide mental stimulation and entertainment.
  • Planned optimal meals based on established nutritional plans.
  • Mopped floors, vacuumed, washed dishes and performed other household chores to assist clients.
  • Dressed, groomed and fed patients with limited physical abilities to support basic needs.
  • Administered necessary medications as directed by care plan.
Bright Farms - Bank Teller
Elkwood, VA, 12/2016 - 03/2018
  • Cashed customer checks, including verifying identification and checking account balances in accordance with bank policy.
  • Processed customer transactions hourly while demonstrating extreme attention to detail.
  • Identified and reported suspicious behavior to security personnel as appropriate.
  • Increased knowledge of banking products and services by actively participating in available training classes and workshops offered to employees.
  • Met or exceeded sales goals by promoting bank products and services in every interaction.
  • Offered to take on additional shifts during holidays and other busy periods to alleviate staffing shortages.
  • Counted large amount of money daily with manual and machine-assisted methods.
  • Warmly welcomed customers and offered pleasant service during entire transaction, which improved satisfaction ratings by [Number]%.
  • Identified and eliminated errors when balancing ATM transactions, teller cash dispensers and teller cash recyclers.
  • Verified amounts and integrity of every check or funds transfer.
  • Prepared official checks for customer and internal bank needs.
  • Entered transactions into computer and issued customer receipts.
Krispy Kreme - General Manager
City, STATE, 01/2016 - 11/2016
  • Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
  • Maximized time and manpower by consolidating data, payroll and accounting programs into one centralized system.
  • Trained, managed and motivated employees to promote professional skill development.
  • Implemented effective customer service surveys to encourage feedback.
  • Enhanced operational performance by developing effective business strategies, systems and procedures.
  • Built and maintained loyal, long-term customer relationships through effective account management.
  • Delivered exceptional client experiences through hands-on leadership of associates and managers.
  • Managed shrink processes and inventory levels for corrective action planning to save costs.
Krispy Kreme - Retail Food Sales Associate
City, STATE, 08/2015 - 12/2015
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
  • Maintained accurate and attractive merchandise displays to maximize purchases.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Managed cash register operations using POS system, including processing sales and returns.
  • Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.

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Resume Overview

School Attended

  • Pittsburg Senior High School

Job Titles Held:

  • In Home Support Services
  • Bank Teller
  • General Manager
  • Retail Food Sales Associate

Degrees

  • High School Diploma

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