LiveCareer-Resume

ims associate resume example with 11+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA XXX05 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary
Motivated customer service specialist with over 5 years retail experience in a fast-paced, team-based environment.
Skills
  • Customer service-oriented
  • Retail sales professional
  • Inventory control
  • Excellent communication skills
  • Reliable and punctual
  • Creative
  • Product inventory counts
  • Customer-focused
  • Adherence to high customer service standards
  • Exceptional telephone etiquette
  • Small parts assembly
  • Skilled in final assembly processes
  • Qualified in blueprint interpretation
  • Exceptional interpersonal communication
  • Effective problem solver
  • Microsoft Outlook, Word and Excel
Work History
IMS Associate , 11/2011 - Current
Festival Foods Mount Pleasant, WI,
  • Answered customer questions regarding store merchandise, department information and pricing.
  • Completed stock orders and managed inventory levels.
  • Rotated manufacturer products as needed.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Loaded and unloaded merchandise using a ladder and pallet jack.
Deli Associate, 08/2011 - 10/2011
American Commercial Lines Llc Rockford, IL,
  • Verified that prepared food met all standards for quality and quantity.
  • Assembled food orders while maintaining appropriate portion control.
  • Prepared all food orders within a 2-3 minute time frame.
  • Built loyal clientele through friendly interactions and consistent appreciation.
  • Pleasantly and courteously interacted with customers.
  • Greeted customers and provided excellent customer service.
  • Prepared a variety of foods according to customers' orders or supervisors' instructions, following approved procedures.
  • Placed food trays over food warmers for immediate service or stored them in refrigerated storage cabinets.
  • Followed food safety procedures according to company policies and health and sanitation regulations.
  • Prepared quality products while maintaining proper food safety practices, portion control and presentation within service goal times.
  • Stored food in designated containers and storage areas to prevent spoilage or cross-contamination.
  • Reported to all shifts wearing a neat, clean and unwrinkled uniform.
  • Reported to each shift on time and ready to work.
  • Diligently restocked work stations and display cases.
  • Immediately informed supervisors when supplies were low or if equipment was not functioning properly.
  • Cooked and packaged large batches of food that were prepared to order or kept hot until needed.
Dispatcher, 06/2011 - 08/2011
Quipt Home Medical Bangor, ,
  • Established long-term customer relationships through prompt and courteous service.
  • Picked products for specific routes according to pick sheets.
  • Effectively managed a high-volume of inbound and outbound customer calls.
  • Addressed and resolved customer product complaints empathetically and professionally.
  • Gathered and verified all required customer information for tracking purposes.
  • Defused volatile customer situations calmly and courteously.
  • Politely assisted customers in person and via telephone.
Customer Service Representative , 02/2007 - 07/2007
Agilent Technologies, Inc. Newport, DE,
  • Effectively managed a high-volume of inbound and outbound customer calls.
  • Addressed and resolved customer product complaints empathetically and professionally.
  • Defused volatile customer situations calmly and courteously.
  • Accurately documented, researched and resolved customer service issues.
  • Managed customer calls effectively and efficiently in a complex, fast-paced and challenging call center environment.
  • Resolved service, pricing and technical problems for customers by asking clear and specific questions.
  • Managed high call volume with tact and professionalism.
  • Acted professionally and patiently when addressing negative customer feedback.
  • Met or exceeded service and quality standards every review period.
Assembler, 01/2006 - 01/2007
Sun Hydraulics Corp. City, STATE,
  • Received and correctly processed both written and verbal instructions, prints and work orders.
  • Obtained appropriate tooling and fixtures.
  • Made and revised set ups on test strands previously calibrated by other staff.
  • Inspected and tested components, assemblies and power tools.
  • Disassembled, reassembled and corrected changeover.
  • Built containers and pack parts in accordance with detailed packing specifications.
  • Verified part numbers and placed parts in appropriate shipping containers.
  • Maintained counts and lifts, shifts and stocks materials and parts.
  • Recognized and reported defective material and equipment to shift supervisor.
  • Assembled compressors using Work Center Instructions (WCI), Piping and Instrumentation instructions (P and I), Wiring Diagram (WD), Bill of Material (BOM) and assembly drawings.
  • Executed the entire assembly process by accurately interpreting set-up sheets, work orders, drawings or blueprints.
  • Planned and paced work efficiently in order to meet daily, weekly, project or production goals.
  • Observed all safety policies and procedures
  • Closely inspected parts to ensure they were clean and free of contaminants.
  • Sealed and wired valves and created and attached nameplates.
  • Correctly and safely used a variety of hand tools, saws and cutting equipment to carry out job duties.
Education
High School Diploma: , Expected in 2003
-
Lakewood Ranch Senior High School - 5500 Lakewood Ranch Blvd. Bradenton, Florida 34211
GPA:
Status -

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Lakewood Ranch Senior High School

Job Titles Held:

  • IMS Associate
  • Deli Associate
  • Dispatcher
  • Customer Service Representative
  • Assembler

Degrees

  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: