Implementation Specialist Resume Example
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IMPLEMENTATION SPECIALIST
Professional Summary
Strong interpersonal skills with ability to work with all employee levels including executive management. Experience developing plans and project reports. Experience planning, organizing and executing technical program requirements. Ability to maintain harmonious relationships with employees, agency officials and the public. Strong oral and written communication skills with the ability to make presentations. Experience with grants administration. Ability to exercise effective judgment, sensitivity, and creativity to changing needs and situations. Ability to research, evaluate and analyze new techniques, methods, and procedures. Meet internal and external deadlines and produce a consistently high-quality product. Excellent analytical or critical thinking and problem-solving skills. Ability to maintain a high level of confidentiality and discretion. Strong attention to detail.
Skills
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Work History
12/2020 to CurrentImplementation SpecialistCompany Name | City, State
- Work with various program managers within OPP to coordinate and integrate planning operations and finance so that administrative objectives are accomplished to provide for the full implementation of planning activities in compliance with federal requirements.
- Prepare, execute, and manage all intergovernmental and consultant agreements.
- Monitor the status of all agreements being developed as well as billings and payments under those agreements.
- Work closely with FHWA to stay abreast of federal requirements and current interpretations thereof.
- Stay abreast of updates to the administration of Grant Accountability and Transparency Act (GATA) and ensures all contracts administered through OPP follow GATA requirements.
- Ensure all programs administered through OPP complete the necessary work to ensure adherence to GATA.
- Prepare and coordinate the UWP by working with department office managers and the FHWA to publish the program servicing the office's fiscal year master work plan and ensures receipts of federal State Planning and Research Program {SPR) and Metropolitan Planning Funds (PL).
- Assist in preparing and editing the office operations budget.
- Ensure appropriate transfers of funds from FHWA to Federal Transit Administration (FTA) and complies with FTA grants under Federal Funding Accountability and Transparency Act (FFATA).
- Prepare and finalize contract obligation documents (COD) for OPP and work with the OFA in this process and in matters regarding payment vouchers.
- Develop the OPP's UWP which serves as the basis for planning, organizing, staffing, funding, and budgeting activities necessary to achieve the goals and objectives of OPP.
- Serve as an advisor to the executive staff of OPP and department bureau chiefs regarding the availability and utilization of federal and state planning funds and spending strategies.
- Coordinate process of ensuring that all grant programs and recipients of grants adhere to GATA.
- Perform duties in compliance with departmental safety rules.
12/2018 to 12/2020Budget Analyst Company Name | City, State
- Responsible for organizing, developing, and implementing contractual budgetary and designated fiscal programs in a cost-effective manner in the administration of the office of Planning and Programming (OPP).
- Maintained and monitored the budget activities and providing support in the development and implementation of contractual programs within the Office of Planning and Programming.
- Assisted in the creation of the annual SPR-PL Unified Work Program (UWP).
- Assured that planning funds under my administration are expended judiciously and within constraints of law and regulation.
- Negotiated contracts between the MPO and the department for the administration of federal metropolitan.
- Reviewed and evaluated the technical validity of work programs and monitors program accomplishments.
- Ensured that reimbursement functions are performed efficiently and in accordance with federal and state requirements.
- Monitored Fiscal Operations Administration (FOA) expenditures and obligations.
- Monitored the budget activities within the Office of Planning and Programming.
- Assisted in the creation of the annual operating budget for the office based upon previous years' expenditures and future costs.
- Reviewed and approved invoices for payment, accurately assigning costs to the more than 150 open agreements, grants, and contracts.
- Reviewed intergovernmental agreements, grants, and contracts that are prepared for the Metropolitan Planning Organizations (MPOs) and other governmental bodies and contractors for the Office of Planning a Programming.
- Prepared all Contract Obligation Documents (CODs) for payment authority status in compliance with the Comptroller's statewide Accounting Management System (SAMS) and ensured agreements followed the Grant Accountability and Transparency Act (GATA).
- Assisted in performing agreement reconciliations and ensure spending is in accordance with the agreement.
- Performed other duties as assigned.
04/2012 to 11/2018Customer Service Rep / ESR SpecialistCompany Name | City, State
- Proposed feasible solution for new employees and employers who could not understand the Affordable Care Act.
- Ensured quality in integration, system, and regression testing.
- Implemented company policies, technical procedures, and standards for preserving the integrity and security of data, reports, and access.
- Prepared and filled the complex tax forms 1094-C and 1095-C for employers.
- Trained new employees on ESR module.
- Tracked, reviewed, analyzed, and monitored Applicable large employee, Full-time employee and Coverage adequacy reports to employers.
- Helped with screening and evaluating candidates for interviews
- Scheduled qualified candidates for interview/candidate follow up
- Assisted with New Hire on boarding process/paperwork
- Performed updates, the Time Clock system with adjustments and correction of missed punches.
- Audited employee's timecards for missing entries.
01/2008 to 02/2012Account ManagerCompany Name | City, State
- Worked closely with the Quality department to report, investigate, and reconcile any customer complaints or negative feedback.
- Worked closely with the R&D Manager and the Director of Operations to oversee the development process of the Accordion medical devices, CoAx URS and CoAx PCNL for the removal of kidney stones during lithotripsy procedures.
- Gathered and used positive feedback or suggestions to improve THS products or services.
- Coordinated order fulfillment and was responsible for inventory Management.
- Supported and responded to Government audit requests, including accumulating information, packaging and presenting to Compliance Director for approval prior to submitting to the FDA.
- Supported internal audit efforts developed by the Compliance Director, including executing specific procedures to manage risk across the company.
- Prepared a variety of reports covering the status of funds, expenses, and obligations.
- Analyzed FDA, Canada and Japan regulations and guidance to determine impact to business.
- Initiated and monitored Corrective Action Plans necessary to accomplish and sustain compliance.
- Generated and submitted data and reporting on compliance activities as needed to FDA or regulatory agencies.
- Interacted with regulatory officials, as necessary.
- Reviewed program materials for compliance and quality. This may include member materials, marketing documents
- Prepared reports summarizing audit findings, review them with CEO and make recommendations.
- Reviewed, researched, analyzed and resolved issues raised by government auditors
02/2005 to 12/2007Customer Service Rep/Purchasing SpecialistCompany Name | City, State
- Investigated the possibility of procuring cheaper materials from alternative sources.
- Reviewed purchase invoices for accurateness
- Researched and gathered necessary info for completion of invoices
- Contacted company representatives about invoice errors
- Prepared vouchers, receipts, and checks as required and entered details in the system
- Indexed client's database, updated contracts and added new customer accounts
- Maintained records of invoices posted, payment collected, and change in address of clients
- Developed and recommended price/cost objectives for negotiations.
- Analyzed available data such as direct labor hours; the contractors past performance; costs of previous procurements; and other techniques in producing similar items.
- Reviewed and evaluated contract price proposals for adequacy
- Reviewed the contractor forward pricing rate, and cost impact proposals.
- Handled all paperwork involved in purchasing and delivery of supplies and materials.
- Ensured timely delivery of materials from vendor; generated and tracked purchase orders.
- Generated reports that assisted the buyer with decision making.
Education
05/2014Bachelor of Science | Business AdministrationSouthern Illinois University Edwardsville (SIUE), City
Certifications
Microsoft Programs: Word, Excel, PowerPoint, Outlook
FDA & GATA Regulations, R&D Management, Expeditors Management certification
SAP, SPSS & Salesforce software, SharePoint, FOA (Fiscal Operations Administration), SAMS (Accounting Management System)
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Resume Overview
School Attended
- Southern Illinois University Edwardsville (SIUE)
Job Titles Held:
- Implementation Specialist
- Budget Analyst
- Customer Service Rep / ESR Specialist
- Account Manager
- Customer Service Rep/Purchasing Specialist
Degrees
- 05/2014 Bachelor of Science | Business Administration
