Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Hardworking transportation professional with over 25 years of driving experience, valid license and clean history. Well-organized in coordinating routes and loading vehicles. Excellent communication, customer service and multitasking skills with observant nature and strong safety focus.
- [Type] vehicles expertise
- Safe driving techniques
- Passenger support
- Route management
- Schedule management
- Safety protocols
- Accurate money handling
- Vehicle maintenance
- Client relations
- Vehicle safety
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- Sales goals
- Product distribution
- Motivated self-starter
- Expense control
- Flexible schedule
- Safe driver
- Customer service-oriented
- Inventory management
- Map reading and navigation skills
- Current CDL license
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07/2017 to Current IHSS Provider Tumi, Inc. – Woodbridge, VA,
- Assisted patients with daily chores, closely monitoring conditions and safety.
- Helped clients handle all personal needs, from simple cleaning and daily exercise to bathing and personal grooming.
- Prepared food and helped patients eat to support healthy nutrition.
- Cared for wounds by changing bandages, dressings and binders to promote healing.
- Changed bed linens, made bed and laundered soiled linens to keep patients' bed clean.
- Reported concerns to supervisors to maintain optimal care for all client needs.
- Assisted patients with daily hygiene tasks, including bathing, dressing, dental care and grooming.
- Cleaned houses and living spaces, ran errands and cooked meals for patients daily.
- Checked mail, shopped for groceries and handled bill payments.
03/2018 to 08/2018 IHSS Provider Transdevna – Atwater, CA,
- Prepared food and helped patients eat to support healthy nutrition.
- Helped clients handle all personal needs, from simple cleaning and daily exercise to bathing and personal grooming.
- Coached patients on daily at-home care, adjusting plans and schedules based on patient conditions, needs and overall health.
- Checked mail, shopped for groceries and handled bill payments.
- Coordinated and planned special projects at clients' homes.
- Cleaned houses and living spaces, ran errands and cooked meals for patients daily.
- Assisted patients with daily hygiene tasks, including bathing, dressing, dental care and grooming.
- Reported concerns to supervisor to maintain optimal care for all client needs.
09/2011 to 02/2017 Store Manager The High Country Smoke Shop – City, STATE,
- Reorganized sales floor, changing product layout to optimize customer flow and improve product visibility.
- Processed shipments and maintained stock shelf organization.
- Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
- Updated store pricing, signage and merchandising based on current promotions.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Shared product knowledge with customers and made personal recommendations, which boosted upselling and cross-selling.
- Addressed customer inquiries and resolved complaints.
- Received packages and deliveries and restocked inventory upon shipment arrival, checking merchandise into Quickbooks system.
- Resolved customer problems by investigating issues, answering questions and building rapport.
- Maintained daily record of all transactions.
- Managed store appearance, including merchandising and displays, signage, decorations and cleaning.
- Created attractive store displays to generate customer interest and boost sales.
- Provided excellent customer service and adhered to all standard practices, maximizing sales and minimizing shrinkage.
- Supported owners in managing daily store functions.
- Counted cash drawers and made bank deposits.
- Supported management in exceeding customer service and quality standards.
- Oversaw inventory tracking, management and physical inventory counts.
- Delivered excellent customer service by greeting and assisting each customer.
- Wrote order supply requests to replenish merchandise and submitted to owners for sign-off.
- Kept accounts current and funds deposited to keep on-site cash low.
- Managed sales, reconciled cash and made bank deposits while performing store opening and closing duties.
- Built loyal customer base by delivering excellent service and stocking in-demand products, including [Type] and [Type].
05/2000 to 01/2011 Driver/Operator Sister Act Catering – City, STATE,
- Completed order forms and collected payments to keep customer accounts current.
- Consulted with customers to gain feedback and address concerns with products or services.
- Utilized on-board computer to optimize routes and continuously meet estimated delivery times.
- Checked vehicle after each shift for any damage and made sure it was properly cleaned and maintained.
- Delivered goods and services to customers on time and in excellent condition.
- Loaded and unloaded merchandise efficiently to meet demanding route targets.
- Operated delivery vehicle 5 days per week, averaging 250 miles on road and 200+ customers served on a daily basis.
- Planned optimal routes to minimize delays and maximize time efficiency.
- Interacted with customers pleasantly to meet needs and drive satisfaction.
- Performed activities on time while maintaining regular attendance and punctuality to support scheduling and work coverage. I only called in sick 3 times in 11 years of working there.
- Demonstrated professional conduct with clients and families to deliver outstanding customer service.
- Drove trucks to and from job sites to deliver workers and supplies.
- Presented bills and receipts to customers to collect payments for goods delivered.
Expected in 06/1995 High School Diploma:
Park Avenue High School - Chico, CA
GPA:
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