Competent IT professional with 18 years of experience in various IT support roles. Currently administer identity and security access globally for all users across entire enterprise. Prior roles included Service Desk supervision, relationship management and user training. Self - Motivated ‚ Detail oriented ‚ Quick learner ‚ Analytical ‚ Change Management.
Graduated with Honors
Active Directory, Forefront Identity Manager. Call Center, Coaching, Identity Management, Access Management, Customer Service, Help Desk, Hyperion, Internet Explorer, eDiscovery, Domino, Lotus Notes, Mentoring, Microsoft Office 2000, Sharepoint, Windows 2000, NT, OSS, Paralegal, policies, problem-solving, SAP, Sarbanes Oxley, Technical Support, Skype for Business.
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