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iapda certified debt specialist resume example with 8+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

I am a proud veteran of the United States Army. A Results-driven Sales Manager bringing demonstrated record of progressive market share growth and sales accomplishment. Proactive manager and strategic problem-solver with record of achieving challenging profit goals while consistently acquiring new customers and expanding operations. Tenacious in pursuing new revenue streams and sales opportunities.

Skills
  • Persuasive negotiations
  • Product and service management
  • Budgeting and P&L
  • Sales tracking
  • Established track record of exceptional sales results
  • Profit and revenue-generating strategies
  • Recruiting and hiring
  • Sales operations
  • Compelling leadership skills
  • Communication and engagement techniques
  • Negotiations expert and strong deal closer
Experience
IAPDA Certified Debt Specialist, 03/2022 to Current
ComericaFort Worth, TX,
  • Answered clients' questions regarding details of financial plans and strategies and explained data in easy-to-understand terms.
  • Consulted with clients to assess and meet short- and long-term financial goal.
  • Developed and deepened relationships with new and existing clients to advance progress and improve business.
  • Interviewed clients to determine income, expenses, financial objectives and risk tolerance in order to develop successful financial plans.
  • Explained advantages and disadvantages of available financial products to customers to maximize satisfaction.
  • Promoted business to increase customer base and grow revenue.
  • Used consultative sales strategies to effectively overcome client objections and maximize sales activity.
  • Input data into CRM system to manage existing portfolios and potential leads.
Manager of Sales and Production, 10/2018 to 03/2022
LendingoneBoca Raton, FL,
  • Exceeded sales goals and improved profitability by aligning sales strategies and business plans with market trends.
  • Maintained professional network of potential clients and business opportunities.
  • Boosted team morale and overall sales volume by creating employee incentive sales contests.
  • Developed and implemented new sales strategies to update product lines.
  • Boosted revenue and facilitated sales activity while developing consistent employee measurements for exceeding goals.
  • Tracked monthly sales to generate reports for business development planning.
  • Reduced process gaps by hiring, supervising and coaching employees on sales strategies and protocols, optimizing performance, growth and profitability.
  • Formalized sales process to enhance operations and promote acquisition of new customers.
  • Researched and capitalized on emerging opportunities to build business and expand customer base.
  • Supported sales team members to drive growth and development.
  • Established sales goals and strategies that contributed to increased growth in sales and profitability.
Senior Financial Consultant, 04/2018 to 10/2018
Church Mutual Insurance CompanyGreenwood Village, CO,
  • Answered clients' questions regarding details of financial plans and strategies and explained data in easy-to-understand terms.
  • Consulted with clients to assess and meet short- and long-term financial goal.
  • Developed and deepened relationships with new and existing clients to advance progress and improve business.
  • Explained advantages and disadvantages of available financial products to customers to maximize satisfaction.
  • Kept abreast of financial impact of clients' life changes to meet needs and target new areas of growth.
Chief Operating Officer, 05/2016 to 03/2018
Gentran Management LLCCity, STATE,
  • Hired, trained, evaluated and retained high-performing, effective, and diverse team embodying organizational culture.
  • Developed operational policies and processes, guaranteeing staff maintained compliance with federal, state, and local laws and regulations.
  • Maintained productive relationships and communication channels across organization.
  • Led employees to develop high-performing diverse teams and deliver on ambitious goals and objectives.
  • Monitored outcome measures, program outcomes, and performance improvement.
  • Reviewed, analyzed and interpreted financial statements.
  • Monitored business trend forecasts and adjusted budgets and operational plans to maximize growth and opportunities.
Division Manager, 10/2013 to 04/2016
Northstar Location ServicesCity, STATE,
  • Supervised team of 45-60 personnel, delivering effective and consistent job training.
  • Leveraged effective leadership skills to effectively identify deficiencies and opportunities to improve policies, procedures and controls.
  • Managed and facilitated project team meetings to resolve issues and challenges impeding progress of transformation projects.
  • Supported team members to drive growth and development.
  • Established goals and strategies that contributed to increased growth in collections and profitability.
  • Set and monitored division-wide policies, procedures and cultural standards.
  • Designed and managed project development schedules meeting established goals.
Education and Training
High School Diploma: , Expected in 09/1995 to John F Kennedy Senior High School - Cheektowaga, NY
GPA:
Accomplishments
  • Certified in Gallup strengths training
  • Certified in Crucial Conversations training
  • Attended and finished Intelligent Conversations Sales Training with Mike Carroll
  • Named Top Sales Rep and won internal contest company wide
  • Developed highly effective sales training strategies as Sales Manager of a 15+person team.
  • Promoted from Financial Consultant to Sales Manager of Production, in less than 12-months
  • Mentored future leaders in our STEP program.
  • Certified in HFA or Hiring for Attitude
  • Headed Leadership Council.
  • Led team of 15 sales reps to achieve over 1371 deals for over 47 million in revenue for 2021 ranking top 3 in company, earning recognition from upper management and financial reward.
  • Helped to Start and Develop New Hire Onboarding processes and Procedures.
  • Helped to develop company sales playbook strategies based off the book Hyper Sales growth by Jack Daly with senior management.

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Resume Overview

School Attended

  • John F Kennedy Senior High School

Job Titles Held:

  • IAPDA Certified Debt Specialist
  • Manager of Sales and Production
  • Senior Financial Consultant
  • Chief Operating Officer
  • Division Manager

Degrees

  • High School Diploma

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