Driven and decisive Human Resouces Professional offering 18+ years of experience managing human resources teams to deliver compliance, personnel communication and workforce programs. Flexible and focused with expertise in recruitment and retention, mediation, staff training and development and complex problem resolution. Develops and implements HR strategies and initiatives aligned with overall business strategy.
As the Assistant Manager of Distribution Center Human Resources I was responsible for providing support to the Human Resources Manager on the full spectrum of daily human resource functions including recruiting and on-boarding, benefits, training and development, employee relations, performance management, and special projects as needed. Assist in developing and administering programs to attract, motivate, and retain associates. Help to plan, design, implement and manage human resources programs and policies that will deliver measurable improvements in communication, safety, quality, productivity, attendance, and workplace behavior.
As the Assistant Manager of Human Resources I sets a positive, optimistic and enthusiastic tone for both employees and external clients as well as the ability to work tactfully with cross-functional teams and influence team members, peers and superiors to work towards common goals. Assist with recruitment programs and resources for the Distribution Center to control turnover.
Facilitate the talent assessment process assisting in interviewing and hiring
Ensure a comprehensive pool of candidates is available for each position.
Ensure the company uses effective, legally compliant, and defensible employment practices – preventing discrimination in hiring by ensuring sound documentation and reporting practices. Assess Distribution needs on an ongoing basis and communicate observations. In partnership with the HR Manager will facilitate or design programs which result in increased management effectiveness and improved operating efficiency.
Develop and implement a talent review process to evaluate talent development of current and future Distribution Center leadership team and team members.
Participate in the periodic Distribution Center leadership talent review process.
Identify and plan for human resource requirements for short and long-range goals. Provide positive associate relations with feedback, support, and recommendations to the management team for timely resolution of associate issues.
Provide guidance in the handling of discipline, terminations, and associate relations issues.
Maintain high visibility for proactive associate relations, i.e., counseling, focus groups.
MBWA, thereby maintaining a union-free environment.
Identify issues and provide early intervention, support, assistance, and resolution to associates in regards to escalated employment issues.
Conduct associate investigations when necessary (i.e., harassment, discrimination claims). Manage and ensure effective implementation of performance and development tools and the review process.
Oversee the writing and updating of accurate job descriptions. Ensure that the information is complete and submits to the Manager of Human Resources for evaluation.
Identify training and development gaps and develops appropriate strategies to close those gaps. Participate in the development of safety, health and wellness programs, practices, and services to promote the well-being of associates and to protect associates and the organization from unsafe acts and working conditions.
Assist managers in resolving issues related to Workers' Compensation.
Monitor associate compliance with required safety training and MHE certifications. Achieve measurable results in the areas of recruitment cycle time reduction, employee retention, safety, attendance, communication, and operating expenses. Other Functions: Facilitate associates' participation in company-sponsored programs (community outreach programs, charity events, etc.)
Responsible for all aspects of recruiting and staffing logistics at a national level; Conducts recruitment effort for all nonexempt and exempt personnel, temporary employees, and telecommuting employees for various companies of The IHC Group and Ebix Health Administration Exchange.
Work on job requisitions with company CEO & Executives.
Enter and maintain accurate employee information into HRIS systems including but not limited to; new hires, benefits, payroll information, data changes, and terminations.
Automated all employee files for The IHC Companies and maintain paperless files.
Arranging and interpretation of pre-employment contingencies including backgrounds, credit checks, and physical abilities testing.
Applicant screening process: application review and behavioral interviewing. Coordinate interview appointments for hiring managers and Human Resources.
Maintain the applicant tracking database in ADP HRIS system Leave administration including FMLA, Short-Term & Long-Term Disability claims and return to work clearance and Work comp claims.
Prepare and submit the New Hire Reporting for all states and companies Compliance: Employee Files, I-9's, Labor Law Posters Complete I-9's for new employees manages the I-9 and E-Verify process Benefits orientation and presentation Prepare on-going termination reports, submits to Human Resources Manager/Director quarterly with all Exit Interview forms and provide location headcount reports Leave administration including FMLA, Short-Term & Long-Term Disability claims and return to work clearance and Work comp claims. Communicate benefits to employees and assist with resolving benefit issues as they arise.
EIT – Employee Involvement Team- Coordinated events for employees along with an employee committee Maricopa County's Trip Reduction Program - Attend monthly coordinators meeting, conducting annual survey, completing annual plan document and ensuring that policy measures are implemented appropriately Maricopa County's Trip Reduction Program - Attend monthly coordinators meeting, conducting annual survey, completing annual plan document and ensuring that policy measures are implemented appropriately.
Completing internal payroll and managing timecard audit and collection (including contacting contractors and/or clients for missing timecards) in PeopleSoft and AHCS.
Managing the Unemployment Process including claims and hearings.
Managing the Workers Compensation Program including education, filing claims, and alternate light duty locations. (Mainly with manufacturing production based companies). Managing the processing of payroll 100+ (process, sort, stuff, and mail) Resolution of all payroll and invoicing issues (adjustments, lost checks, invoice issues).
Ensuring an adequate supply of Pre Employment Packets.
Completing pre-employment paperwork with contractors. Managing contractor and internal benefits program.
Auditing and submitting I-9's and E-verify Ensuring the accurate and timely entry of starts and finishes in PeopleSoft.
Managing the HR folder process Ensuring the timely processing of Tax Credit Forms 8850's Managed office contracts/ Janitorial/ Water/ Company Credit Card Indirectly supervised front desk Admins (supervisor was located in New Mexico)
Fluent in speaking, reading and writing in English and Spanish
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