Devoted to helping patients living with mental illnesses adapt to hospital environments. Provide physical, mental and emotional support to meet individual patient needs. Compassionate and dedicated with observant nature and excellent time management abilities.
Skills
Daily living activities
Social skills
Medical appointments
Housekeeping
Healthcare
Transportation
Nutrition
Care plan management
Crisis Management
Health Services
Client documentation
Client safety and first aid
Community activities
Compassionate client care
Behavior redirection
Credit and cash transactions
Store opening and closing
Issue resolution
Hard-working
Customer relations
Opening and closing procedures
Payment processing
Employee engagement and motivation
Education and Training
Bainbridge High SchoolBainbridge, GAExpected in 05/2019 – –High School Diploma: - GPA:
Experience
Eataly - HSW 2 Santa Clara, CA, 09/2020 - Current
Entertained or read aloud to patients to improve mental health and alertness.
Transported specimens or pharmacy items along with proper documentation to authorized personnel.
Applied clean dressings, stockings or support bandages under direction of nurse or physician.
Documented client progress and services performed, reporting changes in client condition to manager or supervisor.
Cared for individuals or families during periods of illness or convalescence, providing companionship, personal care or help in adjusting to new lifestyles.
Supported and encouraged psychiatric patients to promote health and wellness.
Prevented patient injuries by providing necessary restraints and appropriate supports.
Enhanced patient wellbeing by supporting participation in recreational activities.
Helped patients adjust to hospital routines and thrive in structured environments.
Worked with multidisciplinary healthcare team to provide comprehensive mental healthcare to phsyciatric patients.
Improved patient outlook and daily living through compassionate care.
Transported clients to doctor's appointments and other related errands.
Monitored and reported clients' progress.
Monitored client's well-being, safety and comfort under direction of physician.
Documented client progress in charts and logbooks.
Maintained clean and well-organized environment to promote client happiness and safety.
Supervised medication administration, personal hygiene and other activities of daily living.
Nestle International - Lead Cashier Ontario, CA, 04/2020 - 08/2021
Cleaned and stocked front end areas, including register changing tapes and ribbons.
Assisted with training new cashiers and customer service team members to increase speed of onboarding.
Applied proper tare procedures when ringing up scalable items to maintain accurate pricing.
Complied with cash handling procedures to meet regional cashier variance policy.
Scanned, priced and bagged customer groceries quickly to keep lines moving.
Assisted with purchases, locating items and signing up for rewards programs.
Resolved issues with cash registers, card scanners and printers.
Counted and balanced cashier drawers.
Trained new team members in cash register operation, stock procedures and customer service.
Taught employees use of registers, merchandising of stock and satisfaction of diverse customer needs.
Dioblo's - Shift Manager City, STATE, 02/2020 - 04/2020
Positioned skilled staff in key areas throughout shift to optimize department productivity.
Increased customer base and market share by promoting product through diverse channels.
Supervised and trained customer service team members to provide exceptional service, driving retention and satisfaction.
Strengthened operational efficiencies and traceability, developing organizational filing systems for confidential client records and reports.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
Addressed internal and customer-related issues each day and affected strategic resolutions.
Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
Florida State Hospital - HSW 1 City, STATE, 07/2019 - 02/2020
Entertained or read aloud to patients to improve mental health and alertness.
Transported specimens or pharmacy items along with proper documentation to authorized personnel.
Applied clean dressings, stockings or support bandages under direction of nurse or physician.
Documented client progress and services performed, reporting changes in client condition to manager or supervisor.
Cared for individuals or families during periods of illness or convalescence, providing companionship, personal care or help in adjusting to new lifestyles.
Documented current patient information to update the patient's charts, including vital signs, behaviors and eating habits.
Supported and encouraged psychiatric patients to promote health and wellness.
Prevented patient injuries by providing necessary restraints and appropriate supports.
Enhanced patient wellbeing by supporting participation in recreational activities.
Helped patients adjust to hospital routines and thrive in structured environments.
Worked with multidisciplinary healthcare team to provide comprehensive mental healthcare to phsyciatric patients.
Improved patient outlook and daily living through compassionate care.
Transported clients to doctor's appointments and other related errands.
Monitored and reported clients' progress.
Monitored client's well-being, safety and comfort under direction of physician.
Documented client progress in charts and logbooks.
Maintained clean and well-organized environment to promote client happiness and safety.
Supervised medication administration, personal hygiene and other activities of daily living.
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