Knowledgeable and innovative in financing, sales and marketing profesional my success is based on integrity, exceptional customer service, efficiency and ambition. I have managment skilles and consistently meeting and surpassing quotas. Extensive experience in budgeting, strategic planning and accounting. Professional successful at advising multi-million dollar corporations, small businesses. Areas of expertise include:customer service, understanding of title loans,home equity loans, people skills, asset allocation, investment strategy and risk management.
Supervision and training
Risk management expertise
Complex problem solving
Excellent communication skills
Excellent work ethic
Served as key contributing member to Leadership team.
Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.
Implemented several strategies that successfully increased sales and improved client retention rates.
Worked with customers to define and develop business cases for new products
Wrote marketing requirements documents for future product development.
HSE Advisor, 04/2012 － 03/2015Orion Drilling － Corpus Christi, Tx
Supporting role with management in assigned Rig Locations and other areas as needed.Designs programs that align with OSHA requirements in order to reduce incidents, injuries, equipment damage and near misses. Evaluate trends of incidents, injuries, and near misses that have occurred within the industry, and the assigned work area. If an incident occurs, I was required to participate in investigations and take preventative measures. Oversee assign work areas and provides support for personnel training, safety inspections/follow-ups, and other HSE activities related to the company, client, or regulatory compliance. Working with department managers/supervisors to offer employee mentoring, coaching and guidance in making safe choices while working to foster an incident and injury free workplace.Ensuring compliance with all local, state and federal regulations, and stays informed on proposed regulation changes and emphasis and focus programs. I was Required to help facilitate, train, and present materials on HSE performance, incidents, and trend analysis data at Company crew engagement sessions. Demonstrating leadership by inspiring and motivating others within the HSE department.
Assigning duties to employees and frequently examining their work for accuracy, neatness, timeliness and maintaining efficiency by training employees and adjusting errors.Training all employees with regard to their phase of branch operations, company policies, procedures, and laws governing the consumer finance business.Exercising a degree of independent judgment in making decisions affecting employees and the work of the branch office within company policy guidelines and District Supervisor oversight.Recommending the employment of new personnel as well as possible promotions or discharges. Providing leadership skills to motivate employees and maintains a high degree of branch operation production.Creating and maintaining branch operations solvency by the control of assets, proper credit extension, and proper follow-up and counseling of past-due customers.Cultivating new business with customers. Establishing and building customer relationships through delivering exceptional customer service.Overseeing duties:Approving and closing loans, working with past-due customers by developing a plan for a resolution, delegating all collection activity on a daily basis and following up to ensure completion, calling and sending collection material to past-due customers, as needed, accepinting and posting counter collections looking for new bussiness,Processeing loan documents,reviewing CBI,and closesing loans.Completing month-end,daily and weekly reports. approving branch expenses, authorizing checks for branch expenses, loans and money remittances approves all supply requisitions, verifing cash by balancing cash drawers and maintaining daily cash count records, meeting and exceeding monthly figures.
1998Raymondville High School － Raymondville, Tx, U.S.A.High School Diploma