Organized HR Specialist effective at record maintenance and assuring compliance with government employment regulations. I have 7 + years of experience in the human resources department. My expertise in communications and collaboration help me to be efficient and detail-oriented. I'm highly driven to achieve deadlines and meet daily demands.
RIAA Platinum and Gold sales awards with TVT Records
Created a rewards incentive contests to boost record sales
Maintained employee records and sensitive documents for the US. Respond to phone calls, emails, IM chat, and meeting requests for general HR assistance.
Worked with implementation teams to test new systems.I provided training for new hires and internal associates to help with self-service systems or general questions. I provided manager training in relation to the HR/Payroll system.
Post and distribute materials, fliers, t-shirts, Posters, stickers handbills and CDs at concert venues. Visit various online music based forums to post information to create hype and awareness for an upcoming shows or new releases. I tagged pictures, banners and music links into various spaces
Acting assist team lead when managers were off duty by addressing Conference Support Specialist problems or concerns. Managed the flow of communications between the Operations and Reservations department to capture schedule changes. I assisted Lead managers by assigning Support specialist to calls and informing them of the changes. I created the Liaison training manual and trained associates to cover the liaison station, document the called over changes and how to update and maintain the schedule. Assisted Scheduler when needed.
I created promotional materials, fliers, posters and mailing lists. I was in charge of insuring the clients were represented on new release walls, listening stations and eye-catching displays. I did inventory sales tracking and weekly reports. Hosted new release parties. Passed out Headlining Artists merchandise for the tour managers and label. Worked booths at music festivals and concerts, for autograph sessions and signed fans up on mailing lists and contests.
Ran conference calls for clients by announcing speakers and monitoring the meetings. Answered incoming lines, verified call information and placed participants into their meeting.
I handled hiring, terminations, interviews and recruiting. I enforced company codes and policies by conducting meetings, providing oral and written documentations. Composed employee schedules, monitored attendance, organized and held staff meetings, conducted performance reviews and monthly evaluations., Supervised inventory and cash control. Created incentive contests, monitored, inventoried and ordered product. Trained all new associates on store policy, procedure and how to maintain the store.
Administrative, HROI system administrator, Benefits, Cashier, oral communications, Customer Service, data entry, data processing, office machines, hiring, Internet Marketing, inventory controller, meetings specialist, Excel, MS office, PowerPoint, Windows, Word, MS Communicator ( Skype) , iMeet, GlobalMeet, problem solving, Promoter, recruiting, sales, Store manager, trouble- shooting, reporting.
Companies Worked For:
Job Titles Held: