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HR Benefits Specialist Resume Example

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HR BENEFITS SPECIALIST
Summary

Over 15 years of progressive Human Resource experience; Highly-driven professional, seeking to achieve company goals and advocate positive relationships between employees, employers and third party vendors.

.

Highlights
  • Benefits administration
  • Training and development of employees
  • Innovative problem solver

  • Proficient in People Soft Benefits Administration
  • Coaching Skills
  • Excellent interpersonal and coaching skills
Accomplishments
  • Lead analyst for Annual Enrollment project for years 2008-2013
  • Created and set-up numerous benefit plans and programs in People Soft
  • Successfully managed, maintained and implemented the transmission of eligibility files and provided resolutions for vendor error reports


Experience
Building Controls And ServicesJuly 2012 to CurrentHR Benefits Specialist
Wichita , KS
  • Served as liaison for merger consolidation project for Health & Welfare benefits
Building Controls And ServicesMay 2007 to CurrentHR Benefits Specialist
Lenexa , KS
  • Led multiple initiatives to create annual set-up of Health and Welfare benefits within People Soft
  • Provided benefits administration for over 15,000 benefit-eligible COBRA participants, employees, retirees and surviving spouses
  • Health &Welfare benefits lead for 26 biweekly payroll cycles, annually
  • Offered resolutions for Health & Welfare benefit issues within People Soft
  • Coordinated user administrative testing during system upgrades and key benefits projects
  • Managed Medicare Part D Administration
  • Ensured participant satisfaction by validating participant elections, plan updates, and participant deductions are properly reflected in paychecks
  • Resolution liaison for Human Resource Information Systems (HRIS) and service team for Health and Welfare benefit issues


ConnectionAugust 2004 to May 2007HR Support Assistant
Coburg , OR
  • Assisted COBRA participants, employees, retirees and surviving dependents with Health & Welfare, pension and 401K benefits via written and verbal communication
  • Managed life insurance claims for the company
  • Maintained employee Service Award program
  • Supported the Annual Enrollment project via data entry of employee and retiree elections
  • Assisted with the implementation of Family Medical Leave process
ConnectionMarch 2001 to August 2004Case Specialist
Colorado Springs , CO
  • Assisted employees and retirees with Health and Welfare, 401K and pension benefits via front line support
  • Supported multiple clients maintaining customer expectations
  • Cross trained with numerous clients to improve service levels for multiple teams
Apex SystemsAugust 2000 to March 2001Case Specialist
City , STATE
  • Provided front line support during Annual Enrollment project
  • Assisted COBRA participants, employees, retirees and surviving dependents with enrollment issues
  • Provided excellent customer service for employees, retirees and dependents with Health and Welfare benefit inquiries
Occidental Life Insurance Of NC/GE FinancialMay 1992 to May 2000Front Line Team Leader
City , STATE
  • Guided a team of front line professionals in assisting customers with life insurance benefits
  • Improved customer satisfaction by %100, by implementing a process that reduced response time to customer inquiry
  • Responsible for training the front line professionals in the unit
  • Liaison between multiple departments in the company
United States Marine CorpJanuary 1985 to January 1988Field Radio Operator
City , STATE
  • Honorable Discharge
Education
Strong Vincent High School1985High School Diploma: General StudiesCity, State, USA
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How this resume score could be improved?

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85Good
Resume Strength
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Resume Overview

School Attended

  • Strong Vincent High School

Job Titles Held:

  • HR Benefits Specialist
  • HR Support Assistant
  • Case Specialist
  • Front Line Team Leader
  • Field Radio Operator

Degrees

  • High School Diploma : General Studies

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