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HR Benefits Specialist Resume Example

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HR BENEFITS SPECIALIST
Professional Summary

I have more than 12 years of experience in an office setting. I am proficient in multi-tasking and customer service. I am used to a very fast paced environment, where I need to prioritize based on needs.

Skills
  • Staff training/development
  • Efficient multi-tasker
  • Project management
  • Organized
  • Deadline-oriented
  • Procedure development
  • Attention to detail
  • Excellent communication skills
  • Customer service-oriented
  • Works well under pressure
  • Social media knowledge
  • Pleasant demeanor
  • Managing multiple projects
  • Time management
  • Effective communication
Work History
HR Benefits Specialist02/2005 to Current
Access Development – Salt Lake City , UT
  • Partnered successfully with our HR Support Department to produce a positive client implementation.
  • Trained, coached and mentored staff to ensure smooth adoption of new program.
  • Worked directly with consultants and analyst to achieve a smooth transition .
  • Conducted weekly meetings with our vendor to discuss areas of concern, including ways to resolve the potential issues.
  • Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
  • Produce weekly reports using advanced Excel spreadsheet functions.
  • Spearheaded OE Training , resulting in a more efficient year end process for clients .
  • Recommended process and systems improvements such as developing new processes and procedures to reduce time to implement .
  • Defined clear targets and objectives and communicated them to other team members.
  • Monitored timelines and flagged potential issues to be addressed.
  • Assessed vendor products and maintained positive vendor relations.
Accomplishments

Education
Associate of Arts: CommunicationsCurrentSinclair Community College- City, State
High School Diploma: 1997Hughes Center- City, State
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Resume Overview

School Attended

  • Sinclair Community College
  • Hughes Center

Job Titles Held:

  • HR Benefits Specialist

Degrees

  • Associate of Arts : Communications Current
    High School Diploma : 1997

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