Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Human Resources Administrator offering 10 years of progressive success in HR roles. Strong foundation of utilizing excellent communication and emotional intelligence to build strong teams and cultivate positive work cultures. Superior employee relations acumen and passion for recruiting, retaining and supporting high-quality talent to drive company growth.

  • Leadership and team building
  • Initiative
  • Strong organizational skills
  • Expert at building collaborative relationships
  • Adaptability
  • Excellent written and verbal skills
  • Conflict resolution
Work History
03/2021 to Current
HR Administrator Aramark Corp. Shepherdstown, WV,
  • Liaised between multiple business divisions to improve communications.
  • Directed and controlled 401K, medical, dental and vision benefit packages.
  • Oversaw all candidate and employee communications, which includes onboarding candidates, verification of New Hire Paperwork, I-9 compliance, W4, State taxes, direct deposit, weekly check-ins with New Hires.
  • Conducted screenings, backgrounds, and drug test before hire date for each potential candidate.
  • Coordinated ongoing technical training and personal development classes for staff members.
  • Oversaw exit interviews and off-boarding process for resigned and terminated employees.
  • Oversaw HR needs for 214-employee operation across 7 locations.
01/2019 to 03/2021
Employee Relations Specialist I Ami Expeditionary Healthcare Wisconsin, WI,
  • Conducted investigation on unemployment claims, attended appeals and maintained all correspondence via mail and online database for multiple states.
  • Completed and verified corrective action forms to ensure fair treatment throughout organization. Over 2500 employees.
  • Provided guidance and support to employees and managers in regards to Employee Relation concerns.
  • Provided department orientation to new employees biweekly.
  • Key player in conversion and reformatting of job descriptions for Families First Network and Administration departments.
  • Document controlled all job descriptions for organization implementing.
  • Implemented database that allowed performance reviews to be conducted electronically.
  • Accounts receivable and payables for department.
01/2015 to 01/2019
Office Manager II Americold Logistics York, PA,
  • Managed office operations while scheduling appointments for three department managers.
  • Developed rapport with clients and vendors to cultivate loyalty and satisfaction.
  • Executed billing tasks and recorded information in company databases. Processing over 75 invoices monthly.
  • Contacted clients with past due accounts to formulate payment plans.
  • Processed new hire paperwork and documents.
  • Managed payroll data entry and processing for employees to comply with predetermined company guidelines.
  • Responded to employee questions and requests for information in timely and knowledgeable fashion.
04/2011 to 09/2014
Senior Security Administrator Cox Enterprises Portland, ME,
  • Prepared invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, or presentation software.
  • Served as link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
  • Prepared and maintained employment records related to events such as hiring, termination, leaves, transfers, and promotions, using human resources management system software.
  • Interpreted and explained human resources policies, procedures, laws, standards, and regulations. Hired employees and processed hiring-related paperwork.
  • Informed job applicants of details such as duties and responsibilities, compensation, benefits, schedules, working conditions, and promotion opportunities.
  • Reviewed time sheets, work charts, wage computation, and other information to detect and reconcile payroll discrepancies.
  • Processed paperwork for new employees and entered employee information into payroll system. Verified attendance, hours worked, and pay adjustments, and post information onto designated records. Computed wages and deductions, and entered data into computers.
  • Directed and coordinated supportive services department of business, agency, or organization.
  • Monitored facility to ensure that it remained safe, secure, and well-maintained.
  • Prepared and reviewed operational reports and schedules to ensure accuracy and efficiency.
  • Created and implemented security standards, policies, and procedures.
  • Identified, investigated, or resolved security breaches.
  • Served as key point of contact providing administrative and security support and oversight in delivery of services for common, control, communications, and computer systems program at Joint Task Force Guantanamo Bay, Cuba.
  • Responsible for delivery of security administration, human resources, payroll, billeting, relocations, new hire in processing and out processing of all personnel services.
  • Responsible for conducting daily accountability for contractor personnel and providing detailed report to Government Rep.
  • Accountable for Government and Contractor related training for all personnel assigned to J6. Approximately 85 personnel.
  • Supported military policies and provided policy guidance for contractor personnel.
  • Attended all staff meetings.
  • Prepared DD254 forms and coordinated visitor request paperwork, ensuring 100% accuracy and completeness. Managed on-site paper and electronic security records by providing ongoing maintenance and performing annual records audit; ensuring all security documentation and files painted in accordance with DSS requirements.
  • Provided training to new personnel during monthly new employee and security briefings, ensuring accurate and timely completion of security paperwork.
  • Completed administrative and organizational files for annual DSS inspections; received Superior rating for all inspections.
  • Key player for mobilization/demobilization of 100 employees during critical contract turnover. DSCI Employee of Year, 2012 & 2013.
Expected in 06/1998
High School Diploma:
Vineyard Christian Academy - Anniston, Alabama,

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Resume Overview

School Attended

  • Vineyard Christian Academy

Job Titles Held:

  • HR Administrator
  • Employee Relations Specialist I
  • Office Manager II
  • Senior Security Administrator


  • High School Diploma

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