Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Highly-motivated community service professional skilled at networking, media outreach and relationship development. Flexible and versatile team player who maintains composure under pressure.Results-driven community service professional and Coordinator with 20 years in the public sector. Highly personable, with extraordinary attention to detail and talent for gaining trust.


Demonstrated skills in various computer software programs (MS Office, Excel, Outlook, Citrix, Elite. Excellent interpersonal skills, Strong communicator,


Housing Specialist, 05/2014 - Current
Apis Management Services NJ, State,
  • Nan McKay Process high volume electronic transaction on behalf of Miami Dade Housing Choice Voucher Program, utilizing multiple processing systems such as Elite, and Emphasys Prepare assemble documents for Voucher Issuance Briefings for New Admissions clients also for Change of Dwelling clients.
  • Conduct Voucher Issuance Briefing sessions to New Admissions and Change of Dwelling clients to inform of HUD rules and regulations and review of Voucher Issuance process.
  • Review and information as to how the program works according to their income, family composition, good places to live, and how to obtain affordable housing.
  • Review and process Rent Reasonableness Surveys utilizing Gosection8 software Prepare Housing Assistance Program contracts to begin leasing process by Execution of HAP Contract with New Admissions tenants and Landlords.
  • High Volume Customer Service on a daily basis to all New Admissions and COD clients in need of guidance, issues, and questions about their voucher status.
  • This is the place for a brief summary of your key responsibilities and most stellar accomplishments.
Housing Specialist, 08/2012 - 05/2014
Apis Management Services Pennsauken, NJ,
  • Processed high volume electronic transaction on behalf of Miami Dade Housing Choice Voucher program.
  • Prepared and assembled documents for Voucher Briefings.
  • Conducted Voucher Issuance Briefing sessions to new clients.
  • Reviewed transactions to include benefits eligibility and income determination.
  • Processed Interim requests to make changes in Family Composition and/or Income.
  • Interviewed potential participants at Miami Dade Housing Agency.
  • Reviewed and processed Rent Reasonableness and Surveys utilizing Gosection8 and NovoGradac Software.
  • Prepared and conducted Execution of Housing Assistance Program Contracts between landlords and tenants.
Independent Living Coordinator, 03/2005 - 07/2010
Beacon Light Behavioral Health System Surveyor, PA,
  • Supervised the IL Program. Unit consisted of 4 case managers, one administrative assistant.
  • Counseled teenagers, groups families, communities regarding issues including mental health, unemployment, substance and physical abuse, rehabilitation, social adjustment, child care, medical care, teenage pregnancy, misbehavior, and truancy.
  • Provided trainings, workshops for foster youth 13 through 23 to prepare them to become Independent and successful individuals in our community.
  • Provided training to foster parents regarding the IL Program on how to contribute to the youth's progress and success.
  • Recruited prospective foster parents to foster teenage population.
  • Coordinated workshops with th University of Miami and outside agencies regarding HIV and prevention methods.
  • Served as Liason between Students, homes schools, family services agencies, child guidance clinics and circuit courts.
Career Development Counselor, 03/2012 - 09/2004
Boston Medical Center Boston, MA,
  • Prepared students for educational experiences by encouraging them to explore learning opportunities and to persevere with challenging tasks.
  • Developed educational plan for students in the Trade of Automotive, Child Care and Culinary.
  • Counseled students to help them understand and overcome personal, social, or behavioral problems affecting their educational or vocational situations.
  • Confered with parents or guardians, teachers, administrators and other professionals to discuss student's progress.
Specialized Therapeutic Case Manager, 03/1996 - 08/2003
Citrus Health Network City, STATE,
  • Coordinated all services for victims of sexual abuse, physical abuse, neglect, severely emotionally disturbed and emotionally handicapped.
  • Assist to improve the social and psychological functioning of children in the foster care system through placement in a specialized therapeutic home.
  • Developed Individualized treatment plan to ensure youth's emotional stability, maximized family well being, and academic functioning.
  • Prepared treatment plans according to their needs.
  • Developed behavior modification program for each client with severe behavioral problems at foster home and school.
  • Attended weekly Treatment Team meetings to review client's progress.
  • Linked youth and families with community resources in accordance to their needs.
Bachelor of Arts: Business Education, Expected in 1984
Herbert H. Lehman -CUNY - Bronx, NY

Bilingual, Fluency in English and Spanish

Great communications and Interpersonal skills, competitive, Extensive Customer Service, multi-tasking, self-motivated, deadline oriented

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Resume Overview

School Attended

  • Herbert H. Lehman -CUNY

Job Titles Held:

  • Housing Specialist
  • Housing Specialist
  • Independent Living Coordinator
  • Career Development Counselor
  • Specialized Therapeutic Case Manager


  • Bachelor of Arts

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