Jessica Claire
Montgomery Street, San Francisco, CA 94105
(555) XXX-1000 - - resumesample@example.com - -
(555) XXX-1000 - - resumesample@example.com - -
Summary
Dedicated Customer Service Representative motivated to maintain customer satisfaction and
contribute to company success. Dedicated to obtain a position to maximize my multilayer of skills in
customer service. Accustomed to working in fast paced environments with the ability to think
quickly.
Skills
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Experience
03/2013 to Current
Housing Specialist Associated Catholic Charities – Aberdeen, MD,
- Booked field location catering for Frac crews, corporate office and training.
- Processed invoices, reconciled and kept tracked of monthly spending.
- Quickly and efficiently processed payments.
- Organized files, developed spreadsheets, faxed reports and scanned documents.
- Booked hotel / man camp rooms for crews out on location.
- Managed our corporate apartments.
- Scheduled shower trailers for Frac jobs.
07/2011 to 03/2013
Logistics Coordinator A10 Networks – Denver, CO,
- Manually created requests, assigned carriers and dispatched shipments.
- Completed and followed up on all equipment movements.
- Communicated all departures, arrivals, updates, delays of equipment / chemicals and any changes to Field Engineers and Field Supervisors.
- Coordinated hotshot orders and order changes.
- Prepared bills of lading daily for all customers.
06/2009 to 07/2011
Operations Support Team- Customer Service Associate – City, STATE,
- Facilitated information between Doctor's offices, Toxicologists and Lab to guarantee proper understanding of patients results.
- Properly directed inbound calls in phone queues to improve call flow.
- Planned meetings between Toxicologists, Physicians and Ameritox Representatives.
- Made copies, sent faxes and mailed all lab results to clinics.
- Entered and updated insurance information from patients to resolve billing issues.
Education and Training
Expected in 2002
: Biology
Midland College - Midland, TX
Biology
Midland College - Midland, TX
Biology
Skills
spreadsheets
Activities and Honors
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School Attended
- Midland College
Job Titles Held:
- Housing Specialist
- Logistics Coordinator
- Operations Support Team- Customer Service Associate
Degrees
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