LiveCareer-Resume

Housing Specialist resume example with 7+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Hardworking and reliable [Job Title] with strong ability in [Task]. Offering [Skill] and [Skill]. Highly organized, proactive and punctual with team-oriented mentality. Skilled community and social service specialist with solid history of success in promoting activism, leading program operations and garnering grass-roots support. Focused on speaking out against [Type] problems and teaching young people important world-changing skills. Graduate of John Jay College of Criminal Justice in International Criminal Justice.

Skills
  • Supervision, Leadership and Team Building
  • Critical Thinking and Problem Resolution
  • Reliable & Trustworthy
  • Project Management, Planning & Organizing
  • Community Builder and Team Management
  • Expert of usage of City databases CONNECTIONS, CARES
  • Completed all required trainings for Child Welfare-Foster Care
  • Case Management for Department of Homeless Services
  • Microsoft Office
Experience
Housing Specialist, 01/2022 - Current
City Of Wichita Wichita, KS,
  • Maintained confidential patient documentation to prevent data compromise and comply with HIPAA regulations.
  • Connected individuals with relevant community resources and coordinated referrals.
  • Collaborated with social workers to support patients.
  • Found affordable housing options for 98 families.
  • Supervised personnel directly engaged in housing program administration, maintenance and clerical support.
  • Guided clients through transition to independent living within community.
  • Built and maintained strong relationships with patients by successfully resolving issues.

  • Assessed eligibility of applicants in accordance with predetermined criteria to fill vacancies.
Senior Case Manager, 12/2018 - 01/2022
City Of Hampton, Va Hampton, VA,
  • Reviewed effectiveness of treatment for individual and family situations.
  • Manage caseloads of confidential information and maintain accurate, complete, and up-to-date case notes
  • Aid and supervise Case Managers with all cases and emergencies
  • Refer clients for medical and mental health services
  • Collect and analyze data on individual clients using records, tests, interviews, and professional resources
  • ▪ Utilize local, state, and federal resources to assist clients to resolve crisis situations
  • Worked with law enforcement and local child advocacy centers to conduct forensic interviews for abused children.
  • Identified strengths and opportunities for staff improvement based on audit results.
  • Coordinated support services and optimized communication between healthcare workers and patients.
  • Constructed case notes and comprehensive reports for data entry into CARES portal.
  • Conducted detailed interviews and maintained meticulous documentation.
  • Cooperated with local service providers, outreach workers, case managers and collaborative agencies to facilitate services for members.
  • Adhered to ethical principles and standards to protect clients' confidential information.
  • Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
  • Communicated with legal services providers, social services agencies and local judicial systems regarding cases.
Case Planner, 10/2015 - 12/2018
Good Shepherd New York City, NY,
  • Ensured safety of children in coordination with biological and foster families
  • Managed caseloads of confidential information and maintain accurate, complete, and up-to-date case notes
  • Created permanency hearing reports and court reports to ensure best permanency decision of subject child
  • Attended court hearings and testified as a professional witness
  • Conducted health education with youth around sexual health
  • Provided community education and prevention resources to client
  • Collaborated with state agencies and benefits coordinators to develop individualized plans for each case.
  • Facilitated parental workshops and classes to provide support to children in achieving school and academic success.
  • Drafted petitions, court reports, case plans and other legal documents to achieve goals.
  • Directed protective placement, case management, parent education and family reunification activities.
  • Evaluated personal characteristics and home conditions of foster home or adoption applicants.
  • Participated in ongoing training to maintain license and enhance knowledge of relevant mental health topics.
  • Established behavioral modification goals and assessed progress toward goals.
  • Worked with care team to assess client needs and discuss collaborative treatment efforts.
  • Attended hearings with victims to provide emotional support.
  • Arranged adoptions and found foster homes for abandoned or abused children.
  • Interviewed clients individually and in groups to assess situations, capabilities and problems.
  • Built trust and rapport with victims of violent crimes by remaing compassionate in variety of situations.
  • Interfaced with local court system, attending court proceedings and working directly with attorneys.
Education and Training
Bachelor of Arts: International Criminal Justice, Expected in 05/2015
-
John Jay College of Criminal Justice of The City University of New York - New York, NY
GPA:
Associate of Science: Political Studies, Expected in 12/2012
-
John Jay College of Criminal Justice of The City University of New York - New York, NY
GPA:
Accomplishments
  • Promoted twice due to continuous care for under privileged families, demonstrating leadership skills, teamwork and diligence.
  • Promoted from Case Planner to Case Manager and ultimately Housing Specialist within 7 years.
  • Led teams to achieve monthly target goals for helping families and children improving their well being garnering recognition from upper management.
Activities and Honors
  • Member, Alumni Association
  • Volunteer Fundraiser
  • Youth Mentor
Certifications
  • Mental Health First Aid Certified
  • ALICE Course Training Dispatch-2 Certified

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • John Jay College of Criminal Justice of The City University of New York
  • John Jay College of Criminal Justice of The City University of New York

Job Titles Held:

  • Housing Specialist
  • Senior Case Manager
  • Case Planner

Degrees

  • Bachelor of Arts
  • Associate of Science

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: