Housing Specialist resume example with 7+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Summary
Hardworking and reliable [Job Title] with strong ability in [Task]. Offering [Skill] and [Skill]. Highly organized, proactive and punctual with team-oriented mentality. Skilled community and social service specialist with solid history of success in promoting activism, leading program operations and garnering grass-roots support. Focused on speaking out against [Type] problems and teaching young people important world-changing skills. Graduate of John Jay College of Criminal Justice in International Criminal Justice.
Skills
Supervision, Leadership and Team Building
Critical Thinking and Problem Resolution
Reliable & Trustworthy
Project Management, Planning & Organizing
Community Builder and Team Management
Expert of usage of City databases CONNECTIONS, CARES
Completed all required trainings for Child Welfare-Foster Care
Case Management for Department of Homeless Services
Microsoft Office
Experience
Housing Specialist, 01/2022 - Current City Of Wichita – Wichita, KS,
Maintained confidential patient documentation to prevent data compromise and comply with HIPAA regulations.
Connected individuals with relevant community resources and coordinated referrals.
Collaborated with social workers to support patients.
Found affordable housing options for 98 families.
Supervised personnel directly engaged in housing program administration, maintenance and clerical support.
Guided clients through transition to independent living within community.
Built and maintained strong relationships with patients by successfully resolving issues.
Assessed eligibility of applicants in accordance with predetermined criteria to fill vacancies.
Senior Case Manager, 12/2018 - 01/2022 City Of Hampton, Va – Hampton, VA,
Reviewed effectiveness of treatment for individual and family situations.
Manage caseloads of confidential information and maintain accurate, complete, and up-to-date case notes
Aid and supervise Case Managers with all cases and emergencies
Refer clients for medical and mental health services
Collect and analyze data on individual clients using records, tests, interviews, and professional resources
▪ Utilize local, state, and federal resources to assist clients to resolve crisis situations
Worked with law enforcement and local child advocacy centers to conduct forensic interviews for abused children.
Identified strengths and opportunities for staff improvement based on audit results.
Coordinated support services and optimized communication between healthcare workers and patients.
Constructed case notes and comprehensive reports for data entry into CARES portal.
Conducted detailed interviews and maintained meticulous documentation.
Cooperated with local service providers, outreach workers, case managers and collaborative agencies to facilitate services for members.
Adhered to ethical principles and standards to protect clients' confidential information.
Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
Communicated with legal services providers, social services agencies and local judicial systems regarding cases.
Case Planner, 10/2015 - 12/2018 Good Shepherd – New York City, NY,
Ensured safety of children in coordination with biological and foster families
Managed caseloads of confidential information and maintain accurate, complete, and up-to-date case notes
Created permanency hearing reports and court reports to ensure best permanency decision of subject child
Attended court hearings and testified as a professional witness
Conducted health education with youth around sexual health
Provided community education and prevention resources to client
Collaborated with state agencies and benefits coordinators to develop individualized plans for each case.
Facilitated parental workshops and classes to provide support to children in achieving school and academic success.
Drafted petitions, court reports, case plans and other legal documents to achieve goals.
Directed protective placement, case management, parent education and family reunification activities.
Evaluated personal characteristics and home conditions of foster home or adoption applicants.
Participated in ongoing training to maintain license and enhance knowledge of relevant mental health topics.
Established behavioral modification goals and assessed progress toward goals.
Worked with care team to assess client needs and discuss collaborative treatment efforts.
Attended hearings with victims to provide emotional support.
Arranged adoptions and found foster homes for abandoned or abused children.
Interviewed clients individually and in groups to assess situations, capabilities and problems.
Built trust and rapport with victims of violent crimes by remaing compassionate in variety of situations.
Interfaced with local court system, attending court proceedings and working directly with attorneys.
Education and Training
Bachelor of Arts: International Criminal Justice, Expected in 05/2015 - John Jay College of Criminal Justice of The City University of New York - New York, NY GPA:
Associate of Science: Political Studies, Expected in 12/2012 - John Jay College of Criminal Justice of The City University of New York - New York, NY GPA:
Accomplishments
Promoted twice due to continuous care for under privileged families, demonstrating leadership skills, teamwork and diligence.
Promoted from Case Planner to Case Manager and ultimately Housing Specialist within 7 years.
Led teams to achieve monthly target goals for helping families and children improving their well being garnering recognition from upper management.
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.
Resume Overview
School Attended
John Jay College of Criminal Justice of The City University of New York
John Jay College of Criminal Justice of The City University of New York