Cooperative Case Coordinator with over thirteen years of experience in Community Action Agency care planning and scheduling. Energetic and reliable with extensive interviewing and researching knowledge. Superb clinical reasoning and decision-making talents. My passion is to help everyone who walks through our doors and to give them hope for a better tomorrow.
Skills
Motivational techniques
Job training expertise
Career assessments
Career counseling specialist
Skill building
Outstanding social skills
Group learning mechanics
Energetic Team player
Case Management
Positive reinforcement
Creative learning strategies
Innovative program development
Work History
05/2018 to Current
Housing Choice Voucher/Family Self-Sufficiency CoordinatorWest Central Missouri Community Action Agency – City, STATE,
Explain rental and housing regulations to clients and helped them discover the best options for housing.
Recruit new members through attendance at community events, promotional materials, and other methods.
Answer client questions about lease and rental agreements and advocated on behalf of client needs.
Develop and implemented a variety of innovative policies and strategies to promote client self-sufficiency.
Serve as liaison for city with professional, business and civic groups, community organizations and individuals.
Referre families to shelters, legal resources and educational programs.
Wrote and negotiated lease contracts.
Gather information and filed reports to resolve complaints.
Direct client service with an emphasis on reducing dependency on public assistance and increasing client self-sufficiency.
2017 to 04/2018
Career Development Executive (WIOA)West Central Missouri Community Action Agency – City, STATE,
Completed all aspects of recruiting, Pre-screening, and interviewing potential candidates, conducted background screenings. Placed candidates in temporary positions and skill-marketed qualified candidates to clients.
Maintain accurate and complete student records as required by laws, district policies, and administrative regulations.
Prepare students for later educational experiences by encouraging them to explore learning opportunities and to persevere with challenging tasks.
Counsel students regarding educational issues, such as course and program selection, class scheduling and registration, school adjustment, truancy, study habits, and career planning.
Workshop training, National Career Readiness Certifications, Test of Adult Basic Education, Career Networking, Interview Process, Career Exploration, Basic Computer Skills, and Resume Preparation.
07/2011 to 08/2017
Job Developer Operations Coordinator/RecruiterWest Central Missouri Community Action Agency – City, STATE,
Placed candidates in temporary positions and skill-marketed qualified candidates to clients, Selected Accomplishments: Contact employers to solicit orders for job vacancies, determining their requirements and recording relevant data such as job descriptions.
Process, verify, and maintain personnel related documentation, including staffing, recruitment, training, grievances, performance evaluations, classifications, and employee leaves of absence.
Explain company personnel policies, benefits, and procedures to employees or job applicants.
Record data for each employee, including such information as addresses, weekly earnings, absences, amount of sales or production, supervisory reports on performance, and dates of and reasons for terminations.
Education/Certifications
Expected in 11/2020
: Family Self-Sufficiency Specialist Family Self- Sufficiency Specialist - Nan McKay, GPA:
Expected in 09/2020
: HCV Housing Quality Standard Specialist HCV Housing Quality Standard Specialist - Nan McKay , GPA:
Expected in 2018
: The National Association Of Housing And Redevelopment Officials Professional Development (NAHRO) - , GPA:
Expected in 2018
: Step Up To Leadership Certification West Central Missouri Community Action Agency - Raymore, MO GPA:
Expected in 2016
Associate of Applied Science: Family Development Credential University Of Connecticut-Stamford Campus - Stamford, CT GPA:
Associate of Arts: Tackling The Tough skills Program for Trainers Certificate Tackling The Tough Skills Program for Trainers Certificate- - St. Louis, GPA:
Expected in 2006
Associate of Arts: Child Development Associate MCC-Penn Valley - Kansas City, MO GPA:
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Resume Overview
School Attended
Family Self- Sufficiency Specialist
HCV Housing Quality Standard Specialist
Professional Development (NAHRO)
West Central Missouri Community Action Agency
University Of Connecticut-Stamford Campus
Job Developer Certification Training Online
Tackling The Tough Skills Program for Trainers Certificate-