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Houseperson Resume Example

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Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Skills
  • Exceptional time management
  • Multitasking
  • Organizational skills
  • Poised
  • Creative
  • Incorporates feedback quickly
  • Enthusiastic
  • Skilled problem solver
  • Adaptable
Education and Training
Ohio State University Columbus, OH Expected in Bachelor of Arts : Hospitality Administration And Management - GPA :
Experience
Wyndham Worldwide - Houseperson
Irving, TX, 07/2021 - Current
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Washed and polished glass windows and doors to keep entryways clear and professional.
  • Organized supplies for use based on expected customer needs.
  • Collected and removed trash from rooms.
  • Supplied extra towels and toiletries when requested to optimize guest comfort.
  • Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
  • Vacuum hallways.
  • Stock super suppliers to keep an adequate amount of linen on hand for the housekeepers.
  • Clear the hallways of trash and linen bags.
  • High, low, and mid-dust hallways.
  • Give visual inspections of rooms to provide a safe environment.
Healthcare Services Group - Server
Palisade, CO, 12/2016 - 06/2021
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Provided exceptional service to high volume of daily customers.
  • Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
Pizza Hut - Drive-Thru Attendant
Fort Mill, SC, 04/2020 - 01/2021
  • Kept drive-thru station well-stocked and organized to meet all customer needs.
  • Worked quickly to document orders, answer questions and process payments, keeping high-volume line moving and maintaining high customer satisfaction.
  • Completed opening, closing and shift change tasks by following company guidelines.
  • Capitalized on slow periods to restock supplies, clean counters and remove trash.
  • Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Informed customers of regular deals or monthly specials to upsell orders.
  • Tallied cash register at end of shift to reconcile with shift sales.
  • Greeted customers promptly and responded to questions.
  • Counted and balanced cashier drawers.
  • Cleaned and stocked front end areas, including register changing tapes and ribbons.
  • Complied with cash handling procedures to meet regional cashier variance policy.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.
  • Welcomed and thanked guests to demonstrate appreciation for patronage.
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
  • Processed payments on cash register and counted back bills and change to patrons.
  • Counted cash drawer at end of shift and prepared bank deposits.
  • Documented orders in POS terminal, collected payments and made accurate change for cash transactions.
  • Warmly greeted visitors to promote great customer service and positive ordering experience.
  • Counted and balanced register following each shift.
Bath And Body Works, Limited Brands - Cashier
City, STATE, 11/2019 - 01/2020
  • Operated cash register, collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Helped customers find specific products, answered questions and offered product advice.
  • Worked closely with front-end staff to assist customers.
  • Processed all sales transactions promptly to prevent long customer wait times.
  • Met high productivity standards in processing payments for customers.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
  • Received payments for products and issued receipts.
  • Promoted specific item options to drive sales and achieve add-on purchases.

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89Good

Resume Strength

  • Formatting
  • Length
  • Measurable Results
  • Personalization
  • Strong Summary
  • Target Job
  • Typos

Resume Overview

School Attended
  • Ohio State University
Job Titles Held:
  • Houseperson
  • Server
  • Drive-Thru Attendant
  • Cashier
Degrees
  • Bachelor of Arts

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